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The Horseshoe Inn

4.0 star property

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Photo gallery for The Horseshoe Inn

Terrace/patio
Classic Double Room, Shared Bathroom | Individually decorated, iron/ironing board, free WiFi
Classic Double Room, Shared Bathroom | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Bowlish, Shepton Mallet, England, BA4 3JG
  • Kilver Court
    ‪20 min walk‬
  • Royal Bath and West Showground
    ‪7 min drive‬
  • Wells Cathedral
    ‪10 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪33 min drive‬

Room options

View all photos for Classic Single Room, Shared Bathroom

Classic Single Room, Shared Bathroom | Individually decorated, iron/ironing board, free WiFi

Classic Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room, Shared Bathroom

Classic Double Room, Shared Bathroom | Individually decorated, iron/ironing board, free WiFi

Classic Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

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About this property

The Horseshoe Inn

4-star Shepton Mallet B&B with restaurant
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this bed & breakfast. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a TV in a common area are onsite. Change of towels is available on request.
The Horseshoe Inn offers 4 accommodations with coffee/tea makers and complimentary toiletries. Each accommodation is individually decorated. 32-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

The bed & breakfast offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Shepton Mallet bed & breakfast also offers tour/ticket assistance, a garden, and coffee/tea in a common area.

The Horseshoe Inn has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 9:30 AM.
The Horseshoe Inn has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from noon - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10 for adults and GBP 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

The Horseshoe Shepton Mallet
The Horseshoe Inn Shepton Mallet
The Horseshoe Inn Bed & breakfast
The Horseshoe Inn Bed & breakfast Shepton Mallet

The Horseshoe Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 19 out of 52 reviews
Rating 8 - Good. 19 out of 52 reviews
Rating 6 - Okay. 11 out of 52 reviews
Rating 4 - Poor. 1 out of 52 reviews
Rating 2 - Terrible. 3 out of 52 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Anthony

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty hotel and Spiteful Owners

Check in was clumsy as hotel isn’t open on Mondays. Rooms were basic, but dated and in need of renovation. 2nd night room was invaded by vermin coming through floor after eating through carpet. Had to sleep in car through fear and didn’t return. Asked for refund but refused and false allegation's of drug taking on property to counter claim for refund
Stayed 4 nights in Feb 2025

10/10 Excellent

Lucy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly anf clean
Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jamie booked us in last minute and the room was perfect, thank you!
Stayed 1 night in Jan 2025

2/10 Terrible

Jean Fraser

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was noisy, the traffic was 24/7. The place is very old and so are the facilities. My room was on the road and the window glass is very thin, so it was cold including the bathroom which is down the corridor, it was cold. Had to stand outside on arrival and use my phone to ring them and ask for the door to be opened!! She was a little bit friendly, but after showing me the room, I never saw her again.. it's not an experience I want to repeat.
Stayed 1 night in Jan 2025

6/10 Okay

David

Liked: Staff & service, room comfort
Lovely pub with great owners and good homemade Italian food, only downside was the actual room unfortunately ,shower in need of refurbishment including shower door not fixed properly to shower. the kettle has obviously not been used in months as it had mould inside,tried cleaning it and boiled it a few times but decided not to make tea in the end as I was put off. I’m sure the owners would have replaced the kettle if I raised the issue but as we were tired decided not to make a fuss. Lovely pub but unfortunately the room needs a some TLC , would happily stay again in future if improvements are carry out to rooms .
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice friendly place to stay.

Absolutely fine accommodation above a pub. Shared bathroom, but with a very nice shower.
Stayed 2 nights in Dec 2024

6/10 Okay

Nadira

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not at all like the pictures
Stayed 1 night in Nov 2024

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very pleasant stay.

Very friendly host/owner. Managed to get there on the first day before their restaurant service finished and had an excellent spicy pizza. Shame I didn't have time to try other menu items. The room itself was a good size, lots of storage space and a kettle with some coffee/tea on hand. The bed was fine, although a little firm for my taste but otherwise comfortable. There was also a very small, almost cute freeview TV. Lets face it, you're not there to watch TV, but it's good enough and works. My only issue was the sash windows aren't double glazed and being roadside meant there was quite loud traffic noise, particularly with trucks. But it's an old building. So it's a minor thing personally. The shared bathroom/toilet is a good size and the shower was very good. Lots of complimentary shower gels on hand. Overall I nice place to lay your head. As I'm working in Bristol for a couple of months I'm pretty sure I'll use again. Price wise it was reasonable. On par with other places I'd looked at within a commutable distance of Bristol as Bristol itself is very expensive especially if you don't get free or included car parking.
Stayed 2 nights in Oct 2024

6/10 Okay

Sarah

Stayed 1 night in Oct 2024

6/10 Okay

Dafydd

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly suprise by the size and comfort of the rooms for the price, which although quite basic, were adequate for a short stay and great value. The staff were very welcoming and helped with our cases. It was a great location for walking to the shuttle bus. The downsides were the shared bathroom, steep stairs and no parking on site.
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Steve

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Grace

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Spacious room but needs some work

Overall, room was very spacious, clean and came with an ensuite bathroom. The double bed was comfortable. However, the condition of the room was below standard. For example, the bathroom door had no door handle, the tv didn't work, the main bedroom light wasn't working, and no milk provided for tea/coffee. If these improvements were in placed would give it a 4-star rating.
Stayed 2 nights in Jul 2024

10/10 Excellent

Janet

Nice Place
Stayed 2 nights in Jun 2024

10/10 Excellent

marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Not too bad
Stayed 1 night in Jun 2024

8/10 Good

Linda

Stayed 1 night in Jun 2024

8/10 Good

David

A grade II listed property in a historical part of Shepton Mallet. Took time to read up on the area, would recommend everyone to do that, very interesting. Comfortable bed, clean room and great hosts. Some noise from the road adjacent to the Inn, not a deal breaker. Would I stay here again Yes.
Stayed 2 nights in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
No double glazing in the bedroom overlooking the main road resulted in too much traffic noise overnight. Also parking near the hotel was not good.
Stayed 1 night in May 2024

8/10 Good

Chloe

Stayed 1 night in May 2024

8/10 Good

BARRY

Business traveler
Liked: Cleanliness, staff & service
Staff very helpful
Stayed 1 night in Apr 2024

6/10 Okay

Richard

Disliked: Property conditions & facilities, room comfort
Staff very nice and helpful but toom was had stale/stuffy smell. Right on road and so quite noisy. Room decoration and furniture need updating. Difficult to see how this is a four-star, upscale B&B.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024