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Shibata Vacation Packages

Good

Very courteous staffs!

DO NOT STAY HERE! This hotel does not provide any cleaning service besides cleaning trash cans and giving you two bottles of water. They do not clean your bathroom or make your bed, let alone changing bedsheets. Even upon request, the management team did not provide the necessary service. Although the staff is friendly and welcoming, you can sense that the Chinese owners really do not care about the guests and just want to save money in every way possible. Horrible business!

The best thing about the hotel is the Onsen! The price was also reasonable. The hotel is a little on the worn side but still in good shape. It does have a shuttle to/from the echigo-yuzawa station but their hours are limited. The last pickup is 5:30pm if you miss that you will need to hire a taxi (expensive), take a bus (also limited hours) , take the local train to the iwapara station and then a 4 min walk to the hotel (the train is about 1 per hour) or you can walk to the hotel (about 45min)