Shillong hotel connected to a shopping center in Police Bazar
Concierge services, a 24-hour front desk, and tour/ticket assistance are available at this hotel. Other amenities include a TV in a common area and a reception hall.
Hotel Serene offers 17 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and complimentary toiletries. Accommodations offer separate sitting areas and include dining tables. 36-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, and toothbrushes and toothpaste.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs.
Hotel Serene features tour/ticket assistance, concierge services, and a television in a common area. The property has a 24-hour front desk.
Hotel Serene has designated areas for smoking.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Parking and transportation
No onsite parking available
Things to do
TV in common areas
Family friendly
Dining table
Conveniences
24-hour front desk
Lockers
Luggage storage
Water dispenser
Guest services
Concierge services
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 step to reach entrance
Doorbell and phone notification
No elevator (single-level property)
Smooth flooring in room
Tile flooring in room
Well-lit path to entrance
More
Designated smoking areas (fines apply)
Reception hall
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
36-inch flat-screen TV with cable channels
Food and drink
Dining table
Electric kettle
More
Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Desk chair
Fireplace
Laptop workspace
Separate sitting area
Policies
Check-in
Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 15
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Serene Hotel
Hotel Serene Shillong
Hotel Serene Hotel Shillong
Hotel Serene Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews" "
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 1 out of 2 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
6.0/10
Cleanliness
10/10
Staff & service
6.0/10
Amenities
5.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Okay
Rohit
Apr 15, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Staff is very polite and courteous, helpful too but the rooms are very small and no amenities as such