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Polo Cherrapunjee Resort

3.0 star property

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Photo gallery for Polo Cherrapunjee Resort

Outdoor pool, pool umbrellas, sun loungers
Presidential Sky Pool | 1 bedroom, minibar, in-room safe, laptop workspace
Front of property
Log Huts with Plunge Pool | 1 bedroom, minibar, in-room safe, laptop workspace
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Mawsmai-Nongthymmai, Sohra, Nohsngithiang Falls, Mawsmai Elaka, Shillong, Meghalaya, 793108
  • Seven Sisters Falls
  • Kshaid Nohsngithiang Eco Park
    ‪4 min drive‬
  • Mawsmai Cave
    ‪5 min drive‬
  • Sylhet (ZYL-Osmani Intl.)
    ‪60 min drive‬

Room options

View all photos for Waterfall Pool Suite

1 bedroom, minibar, in-room safe, laptop workspace

Waterfall Pool Suite

  • 600 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Sky Pool

Presidential Sky Pool | 1 bedroom, minibar, in-room safe, laptop workspace

Presidential Sky Pool

  • 2055 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Waterfall Deck Suite

Waterfall Deck Suite | Living area | TV

Waterfall Deck Suite

  • 550 sq ft
  • Mountain view
  • Sleeps 1
  • 1 King Bed

View all photos for Sky Pool Villa

Sky Pool Villa | 1 bedroom, minibar, in-room safe, laptop workspace

Sky Pool Villa

  • 1690 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed

View all photos for Rain Forest Suite

Rain Forest Suite | 1 bedroom, minibar, in-room safe, laptop workspace

Rain Forest Suite

  • 475 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Misty Mountain Villa With Private Pool

Misty Mountain Villa With Private Pool | Living room | TV

Misty Mountain Villa With Private Pool

  • 550 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Bungalow With Private Pool

1 bedroom, minibar, in-room safe, laptop workspace

Bungalow With Private Pool

  • 545 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Sohra Family Suite

Sohra Family Suite | 1 bedroom, minibar, in-room safe, laptop workspace

Sohra Family Suite

  • 460 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Dew Drop Cottage

Dew Drop Cottage | 1 bedroom, minibar, in-room safe, laptop workspace

Dew Drop Cottage

  • 355 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Log Huts with Plunge Pool

Log Huts with Plunge Pool | 1 bedroom, minibar, in-room safe, laptop workspace

Log Huts with Plunge Pool

  • 260 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Orchid Room

Orchid Room | 1 bedroom, minibar, in-room safe, laptop workspace

Orchid Room

  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Polo Cherrapunjee Resort

3-star Shillong resort with coffee shop/cafe
Along with 2 restaurants, this resort has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Polo Cherrapunjee Resort offers 23 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Shillong resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tatva has 1 treatment room. Services include massages. The spa is open daily.
Polo Cherrapunjee Resort features a full-service spa and an outdoor pool. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This family-friendly resort also offers spa services, a terrace, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Polo Cherrapunjee Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Sohra House - This poolside restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Sky Grill - Overlooking the pool and garden, this pub specializes in Pan-Asian cuisine and serves brunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 800 for adults and INR 700 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Sky Grill
  • Sohra House

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 4720 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 3999
  • Christmas Eve (December 24) Gala Dinner per child: INR 2999 (from 3 to 6 years old)
  • Christmas Day (December 25) Gala Dinner per adult: INR 2999
  • Christmas Day (December 25) Gala Dinner per child: INR 1999 (from 3 to 6 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 6999
  • New Year's Eve (December 31) Gala Dinner per child: INR 5999 (from 3 to 6 years old)
  • Valentine's Day (February 14) Gala Dinner per adult: INR 6499
  • Valentine's Day (14 February) Gala Dinner per child: INR 5499 (from 3 to 6 years old)
  • Gala Dinner on September 28 per adult: INR 3999
  • Gala Dinner on September 28 per child: INR 2999 (from 3 to 6 years old)
  • Gala Dinner on September 29 per adult: INR 3999
  • Gala Dinner on September 29 per child: INR 2999 (from 3 to 6)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 800 for adults and INR 700 for children
  • Airport shuttle fee: INR 7670 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: INR 7670 (one-way), (up to 6 years old)
  • Rollaway bed fee: INR 4720 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

POLO ORCHID RESORT
POLO ORCHID RESORT CHERRAPUNJEE Cherrapunji
POLO ORCHID
Polo Orchid Resort Cherrapunjee Meghalaya
POLO ORCHID RESORT CHERRAPUNJEE Shillong
POLO ORCHID CHERRAPUNJEE Shillong
Shillong POLO ORCHID RESORT CHERRAPUNJEE Resort
Resort POLO ORCHID RESORT CHERRAPUNJEE Shillong
Resort POLO ORCHID RESORT CHERRAPUNJEE
POLO ORCHID CHERRAPUNJEE
Polo Orchid Cherrapunjee
Polo Cherrapunjee
POLO ORCHID RESORT CHERRAPUNJEE
Polo Cherrapunjee Resort Resort
Polo Cherrapunjee Resort Shillong
Polo Cherrapunjee Resort Resort Shillong

Polo Cherrapunjee Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 4 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chetan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kamal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so beautiful and they’ve arranged everything what i was needed. Thanks polo orchid team.
Stayed 2 nights in Nov 2024

10/10 Excellent

Harshvir

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property must stay if you are cherapunjee
Stayed 1 night in Dec 2024

10/10 Excellent

Raghav, AURORA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Aug 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay in Cherrapunji...!

Booked a trip for my parents to visit Assam and Meghalaya. As part of that trip, we booked this hotel in Cherrapunji for them for 3 nights. They couldn't have been happier. From the hospitality of the chef to the comfort and views of the dew drop room, they loved every aspect of their stay. Would highly recommend the hotel. You get what you pay for in this case...!
Stayed 3 nights in Nov 2021

8/10 Good

Milan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good to stay. Internet service must be improved. Hot water must be available 24 hours in the room toilet .
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
expensive for the facilities available. Wonder architecture of dining hall. Perfect view of 7 sisters fall.
Stayed 1 night in Dec 2017

10/10 Excellent

Madhuvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

6/10 Okay

Verified traveler

Disliked: Staff & service

AVERAGE STAY

ONLY THE MAIN THING ABOUT THIS PROPERTY IS ITS LOCATION. AND ALL OTHER THINGS ARE AVERAGE. IF YOU CAN WAIT FOR AN HOUR FOR FOOD (LUNCH AND DINNER) THEN IT IS FINE, OTHERWISE GOD KNOWS YOU WILL GET FOOD SERVED TO YOUR ROOM OR IN THE RESTURANT OR NOT. ONLY TWO GUYS ARE GOOD IN THE CAFETERIA 1. DEEPAK & 2. PRADEEP. THESE TWO GUYS ARE CLEANING THE TABLES, PICKING UP USED UTENSILS, TAKING YOUR ORDER AND SERVING YOU FOOD AND MORE OVER LISTENING THE COMPLAINTS OF ALL THE GUEST. THERE IS NO CLEANER, NO WAITER, NO MANAGER IN THE RESTURANT, WHO WILL DO ANY KIND OF HELP TO THE GUEST. YOU WILL SEE BOTH OF THEM FROM 6.30AM TO 11.00 IN THE NIGHT.

8/10 Good

Atul KrGuwahati

Liked: Cleanliness, property conditions & facilities, room comfort
The location is excellent.Hotel Staff quality should be improve. Breakfast items should be increase. Other then that no comment

6/10 Okay

vinod

Overpriced for the quality, service & location

10/10 Excellent

Yumiko