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Shima Kanko Hotel The Bay Suites

5.0 star property

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Photo gallery for Shima Kanko Hotel The Bay Suites

Seasonal outdoor pool
Minibar, in-room safe, individually furnished, desk
Point of interest
Exterior detail
Ocean views, open daily

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
731 Shinmei, Ago-cho, Shima, Mie-ken, 517-0502
  • Ago Bay
    ‪9 min walk‬
  • Ise-Shima National Park Yokoyama Visitor Center
    ‪8 min drive‬
  • Yokoyama Observatory
    ‪9 min drive‬

Room options

View all photos for Superior Suite Twin, Non Smoking

Minibar, in-room safe, individually furnished, desk

Superior Suite Twin, Non Smoking

  • 1076 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Futon Suite, Non Smoking

Minibar, in-room safe, individually furnished, desk

Futon Suite, Non Smoking

  • 1076 sq ft
  • Sleeps 2
  • 2 Twin Futons

View all photos for Superior Suite King, Non Smoking

Minibar, in-room safe, individually furnished, desk

Superior Suite King, Non Smoking

  • 1076 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin Suite Non smoking

  • Sleeps 2
  • 2 Twin Beds

Superior King Suite Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Futon Suite

Property grounds

Futon Suite

  • Sleeps 2
  • 3 Twin Futons

View all photos for Superior Twin Suite

Minibar, in-room safe, individually furnished, desk

Superior Twin Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Spa Deluxe Twin Suite

Minibar, in-room safe, individually furnished, desk

Spa Deluxe Twin Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Spa Twin Suite

Minibar, in-room safe, individually furnished, desk

Spa Twin Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite

Property grounds

Superior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Spa King Suite

Minibar, in-room safe, individually furnished, desk

Spa King Suite

  • Sleeps 2
  • 1 King Bed

Superior King Suite Smoking

  • Sleeps 2
  • 1 King Bed

Royal Suite

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby

Shima Kanko Hotel The Classic

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (275)
The price is $238
per night
$288 total
includes taxes & fees
Mar 18 - Mar 19
Shima Kanko Hotel The Classic

About this property

Shima Kanko Hotel The Bay Suites

5-star Shima hotel walkable to Ago Bay
2 restaurants, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a sauna, a rooftop terrace, and coffee/tea in a common area.
Shima Kanko Hotel The Bay Suites offers 50 accommodations with DVD players and minibars. Rooms open to balconies. These individually furnished accommodations have separate dining areas. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Shima hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Shima Kanko Hotel The Bay Suites provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers a rooftop terrace, a library, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. Onsite self parking is complimentary.

La Mer - Overlooking the ocean, this restaurant specializes in French cuisine and serves breakfast and dinner. Reservations are required.
Hamayu - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required. Open daily.
La Phare - This bar overlooks the ocean. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Hamayu
  • La Mer
  • La Phare

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Outdoor pool (guest access)
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • On the bay
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Built in 2008

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Children under the age of 6 are not permitted in any of the on-site restaurants.

We should mention

The seasonal pool will be open from July to August
Children 17 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kanko Hotel Suites
Kanko Suites
Shima Kanko Bay Suites
Shima Kanko Hotel Bay Suites
Shima Kanko Hotel Bay Suites Japan - Mie
Kanko Hotel Bay Suites
Kanko Bay Suites
Shima Kanko Hotel The Bay Suites Japan - Mie
Shima Kanko The Suites Shima
Shima Kanko Hotel The Bay Suites Hotel
Shima Kanko Hotel The Bay Suites Shima
Shima Kanko Hotel The Bay Suites Hotel Shima

Shima Kanko Hotel The Bay Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 82 out of 103 reviews
Rating 8 - Good. 16 out of 103 reviews
Rating 6 - Okay. 1 out of 103 reviews
Rating 4 - Poor. 4 out of 103 reviews
Rating 2 - Terrible. 0 out of 103 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a historic hotel and you can read about it in an area near the hotel called The Club, but the best feature of this hotel is the sunset view. The sunset view is so beautiful and you can see it either from your room or from the lounge at 5F. The staffs are very welcoming and wonderful. This is one of the best places we've been to where you can just relax and watch the day pass in your room in the middle of beautiful nature. We will definitely be back again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Hirohide

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019

8/10 Good

Yasuo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Paris, Greece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location. The ambience. The personal. The restaurant and the place is absolutely amazing
Stayed 1 night in Oct 2018

8/10 Good

Troy

Liked: Cleanliness, property conditions & facilities, room comfort
High quality comfortable hotel with shortcomings
The hotel is very nice and has fantastic facilities. Rooms are spacious and comfortable with great amenities. Staff are very friendly however are not really fluent in English... they know enough to get by but by no means equivalent to international hospitality standards, was not well enough. The biggest downside is the extremely limited room service menu (full menu options from the restaurants are not available for room service) and the only vegan item for room service is an extremely tiny portion of french fries which had 15 fries on a plate. Probably more suited to Japanese travellers than westerners.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's an amazing hotel I travel a lot and I consider as one of the best in the world

10/10 Excellent

yo, Kyoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with best restaurants
Roomy suite room and good restaurants; French and Japanese.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly and helpful staff, view of the room is perfect, room is very spacious and well-equipped. highly recommended.
Stayed 2 nights in Oct 2024

10/10 Excellent

Etsuko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からの立地の近さ、絶景の景色、ラウンジが最高！
Stayed 1 night in May 2024

10/10 Excellent

SHINJI

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

???

Stayed 1 night in Feb 2024

10/10 Excellent

Hiroko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事の予約など急な予定に対応して頂き、 素晴らしいと思いました。
Stayed 1 night in Nov 2023

10/10 Excellent

Chiho

Stayed 1 night in Oct 2023

10/10 Excellent

IKUKO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロビーから非日常のリゾートに来たと実感できる世界。パールが至るところに贅沢に使われていて、とても豪華！また宿泊したい！ 細部の掃除がもう少し行き届いているとよい。 クラシックでのディナーもどれもシンプルで大変美味しかった。 スタッフもプロで親切、アメニティはMIKIMOTO、大浴場のシャワールームも個室、サウナは熱すぎるが温浴施設テピダリウムがあるのがよかった、さすが！ ゲストラウンジでは朝食代わりにシリアルやクッキー、ティータイムが楽しめる。
Stayed 1 night in Sep 2023

10/10 Excellent

shigeko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

NAOMI

Stayed 1 night in Jun 2023

10/10 Excellent

Keiichi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
時間をゆっくり過ごせるのは、日本でも有数です。
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅まで歩けるルートもあります
賢島駅で電話をすると送迎のアルファードが来てくれます。歩くと上り坂なので結構しんどいと思います。部屋の窓を開けてもとても静かです。お風呂からもオーシャンビューです。ジャクジーだともっと良いと思いました。眼下に森が見えるので虫も飛んできますから浴室も含めて窓は要注意です。部屋の広さは二人には充分すぎるくらいでした。照明も無段階で調節できます。ラウンジも居心地良いです。夜は満天の星が楽しめます。 残念だったのは窓やベランダなどの細かい部分のコンデションが悪かったこと。太陽が降り注ぐから仕方ないのでしょうか。 駐車場の奥から金毘羅神社を経て「クラブ棟」に歩いて行けます。展示のサミットテーブルは本物でなく「イメージ」だと思います…写真とは違っていました。その金毘羅神社から賢島駅の裏まで階段で行けます。駅の食堂サミエールでは「しまかぜ」の食堂と同じメニューが食べられます。
Stayed 1 night in Jul 2022