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Snow King Retreat - The Heaven

3.0 star property

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Front of property
Front of property
LOG HUTS | Living area | 32-inch LCD TV with cable channels, TV
2 restaurants, breakfast served
Kitty’s Suite | In-room safe, desk, soundproofing, iron/ironing board

Reviews

3.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Parking included
$44
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
Fagu Top, Shimla, Himachal Pradesh, 171029
  • Place, Kali Bari Temple
    ‪2 min walk‬
  • Place, Mall Road
    ‪10 min walk‬
  • Place, Christ Church
    ‪13 min walk‬
  • Airport, Shimla (SLV)
    ‪12 min drive‬

Room options

View all photos for Superior Room

Superior Room | Living area | 32-inch LCD TV with cable channels, TV

Superior Room

  • 65 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

In-room safe, desk, soundproofing, iron/ironing board

Family Suite

  • 65 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Cane Hut

Cane Hut | In-room safe, desk, soundproofing, iron/ironing board

Cane Hut

  • 65 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for LOG HUTS

In-room safe, desk, soundproofing, iron/ironing board

LOG HUTS

  • 65 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Kitty’s Suite

Kitty’s Suite | In-room safe, desk, soundproofing, iron/ironing board

Kitty’s Suite

  • 65 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Pine Cottage Twin Room with Two Large Double Beds

Pine Cottage Twin Room with Two Large Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Pine Cottage Twin Room with Two Large Double Beds

  • 62 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

  • 60 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Studio

In-room safe, desk, soundproofing, iron/ironing board

Luxury Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, soundproofing, iron/ironing board

Family Room

  • Sleeps 4
  • 2 Queen Beds

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About this property

Snow King Retreat - The Heaven

3-star Shimla hotel connected to a shopping center, close to Mall Road
This hotel features 2 restaurants, an outdoor pool, and a nightclub. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a steam room, and a 24-hour business center are onsite.
Snow King Retreat - The Heaven offers 50 accommodations with safes and complimentary newspapers. Rooms open to balconies. 32-inch LCD televisions come with cable channels. Bathrooms include slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Snow King Retreat - The Heaven features an outdoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a nightclub, a terrace, and an arcade/game room. For a surcharge, an area shuttle within 25 km is available to guests. Onsite self parking and secured valet parking are complimentary.

Snow King Retreat - The Heaven has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
SNOW VIEW REVOLVING - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 25 km
  • Free self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: INR 500 for adults and INR 250 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • SNOW VIEW REVOLVING

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Karaoke
  • Nightclub
  • Outdoor pool
  • Playground
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On the riverwalk
  • Picnic area
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height desk
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2001
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 800.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 500 for adults and INR 250 for children
  • Rollaway bed fee: INR 800.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Snow King Retreat
Hotel Snow King Retreat Shimla
Snow King Retreat
Snow King Retreat Shimla
Snow Retreat
Hotel Snow King Retreat Hotel
Hotel Snow King Retreat Shimla
Hotel Snow King Retreat Hotel Shimla

Reviews

Snow King Retreat - The Heaven Reviews

3.4

3.4/10

Cleanliness

2.8/10

Staff & service

3.4/10

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

Reviews

2/10 Terrible

ESH, Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BED

Hi, I am your customer for several months and all hotel reservations made through your website Latest booking confirmation: Dear Nemtal, Thanks for booking with us. That’s all done for you so now you can look forward to your stay. Your Hotels.com Confirmation Number is 118632507703. I would like complain that I have done on Latest booking the information about the location of the hotel is not right and was found in search I asked the hotel is situated 22 km elected from the city itself Consequently was caused me mental anguish and I had to pay for another hotel accommodation Thanks in advance and waiting for your reply as still pending

6/10 Okay

Traveller, UK

Disliked: Staff & service

Fantastic location ... once found

Fantastic location but very difficult to find as Hotels.com reported it as being in Shimla, rather than the reality of being 20km distant. Also not so impressed after difficult 16 hour journey from Delhi (holiday traffic and minor landslips following monsoon rain) to be told at midnight by reception that there was no booking. Strength of following 'discussion' eventually proved we did indeed have a booking. Rooms and hotel facilities very tired now when once must have been special. But still recommended as an interesting place to stay out of Shimla.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

최악의 숙소. 다시는 근처도 안감.

최악의 호텔임. 호텔수준이 아니고 민박수준임. 호텔닷컴의 예약 컨펌도 안됐다고 함. 추운날 가족들과 밖에서 노숙했음. 춥고 배고파 근처 호텔에서 저녁 식사하는데 근처호텔 역시 바가지 요금. 6명이서 43만원 내고 허접한 인도식 먹음..