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Kojohama Onsen Hotel

3.0 star property

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Photo gallery for Kojohama Onsen Hotel

Hot springs
Interior
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Parking included
$90
Sep 9 - Sep 10

Explore the area

View in a map
73-5 Kojohama, Shiraoi, Hokkaido, 059-0641
  • Noboribetsu Marine Park Nixe
    ‪2 min drive‬
  • Noboribetsu Bear Park
    ‪6 min drive‬
  • Jigokudani
    ‪10 min drive‬

Room options

View all photos for Japanese Triple Room, Non Smoking

Japanese Triple Room, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Japanese Triple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese Style Room, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Japanese Style Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 161 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Mountain View Twin

Mountain View Twin | In-room safe, desk, blackout drapes, soundproofing

Mountain View Twin

7.0 out of 10
Good
(2 reviews)
  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Modern Japanese Western Room

Modern Japanese Western Room | In-room safe, desk, blackout drapes, soundproofing

Modern Japanese Western Room

9.6 out of 10
Exceptional
(4 reviews)
  • 262 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Japanese Twin Room, Non Smoking

Japanese Twin Room, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Japanese Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 118 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Futon

View all photos for Design Double Room Single Use

In-room safe, desk, blackout drapes, soundproofing

Design Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Double Bed

View all photos for Design Twin Room, Non Smoking

Design Twin Room, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Design Twin Room, Non Smoking

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Pacific Ocean View Twin

Pacific Ocean View Twin | In-room safe, desk, blackout drapes, soundproofing

Pacific Ocean View Twin

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Kojohama Onsen Hotel

3-star hotel in Kojohama
A restaurant, a fitness center, and laundry facilities are available at this hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a 24-hour front desk, an arcade/game room, and a convenience store.
Kojohama Onsen Hotel offers 33 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Shiraoi hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are 8 indoor hot springs and 2 outdoor hot springs open between 6:00 AM and midnight. The temperature in the hot springs is set to 111°F.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Kojohama Onsen Hotel features hot springs and a fitness center. A train station pick-up service and a train station drop-off service are complimentary for guests. This hot springs hotel also offers a vending machine, an arcade/game room, and laundry facilities. Complimentary self parking is available on site.

Kojohama Onsen Hotel has designated areas for smoking.

Japanese breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
Kojohama Onsen Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,750 per person
  • A restaurant

Things to do

  • 8 indoor hot springs
  • Arcade/game room
  • Gym
  • Shopping

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • 2 outdoor hot springs
  • 8 indoor hot springs
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 111 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 8:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for Japanese breakfast: approximately JPY 2750 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Hot springs access available from 6:00 AM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

KOJOHAMA SPA HOTEL Shiraoi
KOJOHAMA SPA Shiraoi
KOJOHAMA SPA
Kojohama Spa Hotel Shiraoi-Gun
KOJOHAMA SPA HOTEL
Kojohama Onsen Hotel Hotel
Kojohama Onsen Hotel Shiraoi
Kojohama Onsen Hotel Hotel Shiraoi

Reviews

Kojohama Onsen Hotel Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 73 out of 170 reviews
Rating 8 - Good. 65 out of 170 reviews
Rating 6 - Okay. 25 out of 170 reviews
Rating 4 - Poor. 3 out of 170 reviews
Rating 2 - Terrible. 4 out of 170 reviews

Reviews

10/10 Excellent

sabil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for quiet getaway
Stayed 1 night in Apr 2025

10/10 Excellent

Wai Kheong Mercury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice onsen hotel by the Pacific Ocean. Just not many convenient places like restaurant, stores. That is expected in a residential area
Stayed 1 night in May 2025

8/10 Good

Chin Kiat

Traveled with group
Liked: Cleanliness, staff & service
Everything was nice for a 1 night with meals
Stayed 1 night in May 2025

10/10 Excellent

Remi

Stayed 1 night in Apr 2025

10/10 Excellent

DaeHwan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Thanomsuk

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Travorex, Saraphi

Stayed 1 night in Apr 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Hazem

Disliked: Staff & service, property conditions & facilities
Incredibly difficult to deal with when trying to modify reservations, even within the designated “changeable” period. To their credit, Expedia made an effort to negotiate a refund, but the hotel’s management remained rigid and unwilling to accommodate even reasonable requests. Customer service was dismissive, showing little regard for guest satisfaction. It was clear that policies were being enforced with no flexibility or consideration for circumstances. The area around the hotel is desolate and uninteresting, offering little in terms of dining or entertainment options. It lacks the charm or convenience one would expect from a well-located accommodation. I would not recommend this hotel in any way. The only redeeming aspect was its traditional Japanese breakfast, which was well-prepared and authentic. However, a single meal does not make up for the overall poor experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Xiao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very Japanese classic, you need to take off your shoes and store it at the entrance. Besides that, it is great! The staffs there are super friendly; The hot spring is definitely top tier, with nature spring hot water in. Room is also Japanese style, room is spacious and cozy. The only thing that need to notice is that the area does not have much public transportation or taxi services, you can ask the front desk to call a taxi for you, but need to prepare additional waiting time.
Stayed 1 night in Jan 2025

10/10 Excellent

Huijuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quaint onsen hotel. Peaceful and very clean. 7-11 just outside of the hotel. We did not use the onsen and lounge. Room is very clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Hyeran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Kin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem. Would stay again.

The hotel is freshly renovated. The rooms are comfortable and have everything you’d need/expect (the view of the ocean is a nice bonus as the other side faces a busier road and might not be as quiet). The restaurant is great. Tasty food. Classic dishes, including the local cod roe spaghetti (highly recommend). Access to the onsen is such a nice perk of staying here. So relaxing after a long day of hiking and exploring Hokkaido. Having a 7 11 a 2 minute walk across the parking lot is so convenient for practically anything you need. The town of Kojohama is cute but doesn’t have much going on otherwise. So to get out of town (without a car) you have the train station. It seems to be served by local trains, which don’t stop very frequently. However - and this is a big perk of staying here - the hotel offers a free shuttle bus to the 10 mins away town of Noboribetsu. Not only is that town (really the onsen town up in the mountains, for which you can get an easy bus) a destination itself, the train station there is very well served and thereby you can get all over this part of the island. The staff are super friendly, even if some of them don’t know English well.
Local cod roe spaghetti
Stayed 4 nights in Jun 2024

6/10 Okay

Lynn

Liked: Cleanliness, staff & service
Ok.shuttle to Noribetsu Station handy
Stayed 1 night in Jan 2024

8/10 Good

Fabo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe,clean and too far away walk from the train stop.
Stayed 2 nights in Nov 2023

10/10 Excellent

Elliot

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seven eleven connected to the hotel Amazing rotenburo
Stayed 1 night in Feb 2023

10/10 Excellent

Pathomporn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and easy to go minimart

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

Pat

Liked: Staff & service
Disliked: Room comfort
We have requested to have a room with shower inside room. The room was paid with extra cost which is fine. However, the size of the room is so small that I cannot even open one suitcase which I think its a bit unacceptable.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay with own transport

Stayed in a renovated room which was nice but much pricier than the standard room. Room size is compact although bathroom is quite spacious. Onsen is still in original condition and seriously needs a refurbishment. Breakfast has a limited but decent selection but did not try the dinner options there. There's nothing around or near the location except for a convenience store next door.
Stayed 2 nights in Dec 2018

4/10 Poor

Kevin

Room was small for 6 persons and very much dated. Toilet reeked of urine. No shower facilities in the room at all. There is a public bath on level 1 and it's a communal bath. I understand people strip naked in the onsen but I never expected to strip naked in front of others each time I wanted to shower. My whole family skipped our shower that night, despite having to pay ¥150 bath tax per person. Beware of such hotels in future.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2018