GreenTree Inn & Suites in Pinetop

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GreenTree Inn & Suites in Pinetop

Bar (on property)
Reception
Premium bedding, in-room safe, desk, iron/ironing board
Lobby
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
431 East White Mountain Boulevard, Pinetop, AZ, 85935
  • Ponderosa Plaza
    13 min walk
  • Woodland Lake Park
    14 min walk
  • Unity of the White Mountains
    3 min drive
  • Show Low, AZ (SOW-Show Low Regional)
    18 min drive

Room options

Room, 1 King Bed, Accessible

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

GreenTree Inn & Suites in Pinetop

Pinetop-Lakeside hotel close to Ponderosa Plaza
An indoor pool, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
GreenTree Inn & Suites in Pinetop offers 73 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pinetop-Lakeside hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

GreenTree Inn & Suites in Pinetop features an indoor pool and a sauna. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 936 square feet (87 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

GreenTree Inn & Suites in Pinetop is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Altitude Bar - Onsite bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Altitude Bar

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 936 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during August, September, October, November, and December:
  • One of the swimming pools
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 13.49 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Holiday Inn Express Hotel Pinetop
GreenTree Inn Pinetop
Pinetop Holiday Inn Express
Holiday Inn Express Pinetop Hotel Pinetop
Holiday Inn Pinetop
Holiday Inn Express Pinetop Hotel
Holiday Express Pinetop
GreenTree Pinetop
Greentree & Suites In Pinetop
GreenTree Inn & Suites in Pinetop Hotel
GreenTree Inn & Suites in Pinetop Pinetop
GreenTree Inn & Suites in Pinetop Hotel Pinetop

GreenTree Inn & Suites in Pinetop Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 523 out of 1003 reviews" "
Rating 8 - Good. 278 out of 1003 reviews" "
Rating 6 - Okay. 96 out of 1003 reviews" "
Rating 4 - Poor. 55 out of 1003 reviews" "
Rating 2 - Terrible. 51 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Leslie

I had to wait close to 20 mins for someone to arrive to check me in and then I was given an ADA room without asking if that was okay, and the room was the first room on the first floor next to the door. The window faced the parking lot and the shades did not fully cover the window and made me feel uncomfortable as a single woman alone. Anyone could easily peek in the room from the outside of the window.
Stayed 2 nights in Sep 2024

4/10 Poor

Linda

Business traveler, Traveled with family
Disliked: Staff & service
Carpets very dirty. Lighting is very poor. Impossible to read or put on makeup.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Staff & service, property conditions & facilities
Staff was very friendly and helpful. Bed and linens were very comfy. Shower was nice.
Stayed 1 night in Sep 2024

10/10 Excellent

peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean and neat
Stayed 3 nights in Sep 2024

8/10 Good

Judith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning chemical odor kept my allergies going all night. But room was clean and stocked well.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a wonderful area
Well maintained hotel with excellent amenities. Good breakfast and very comfortable bed and spacious room. Wonderful area
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Stayed 5 nights in Aug 2024

2/10 Terrible

David

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lee

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall, we had a good experience. One of the primary reasons we chose this hotel was because we planned on spending the evenings in the hot tub... which turned out to be broken! Truly disappointing to find out one of the primary amenities you were looking forward to using was out of service. We thought about getting in the pool, but my girlfriend balked at that idea as the water was very cloudy. The room (#123) was nice enough, but was missing a big chunk of tile baseboard in the bathroom, something a handyman would be able to fix in minutes. I will also say that the walls are thin here. We could here the sounds of TV and conversation coming from the rooms next to ours. The toilets are pressurized and you'll be able to keep tabs on when the guests in the neighboring rooms flush. The staff was friendly and responsive. Breakfast was pretty good too, with scrambled eggs, bacon, diy pancakes, and even biscuits and gravy on day two. Overall, a good base for exploring the area where, despite the minor annoyances, we would probably stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christina, Oracle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean & friendly staff. I liked the rooms bathroom with hand lotion & soap by the sink. The shower also has body wash, shampoo, & conditioner dispensers. That was so helpful since I forgot mine. And they weren't cheap shampoo, conditioner, & lotion. I have long hair & cheap conditioner tangles my hair but this wasn't the case. And it smalls good too. Mini fridge & microwave were very nice too. I will definitely stay here again. I just didn't like curtains that didn't close & woke us up as soon as the sun rose.
Stayed 1 night in Sep 2024

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but I would def recommend and would also stay there again why?? Check in quick. Room ready at check in. Everything was exceptionally clean... but most of all pure human kindness..unfortunately my husband took a tumble in the hike back from the lake behind the hotel and he had a giant gash in his leg which would not stop bleeding. I inquired at the desk if they had a first aid kit. The nice lady at the desk went and looked but did not find any but then asked the bartender if he had some. He had a whole first aid kit and gave me what all I needed to patch up my husbands leg so I was able to take him to get some stitches. Apparently that was his own first aid kit but was willing to share. I am grateful for his kindness and I wish I had everyones names. Again, thank you!
Stayed 1 night in Sep 2024

10/10 Excellent

Ramesh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Doreen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Environment
Stayed 1 night in Sep 2024

10/10 Excellent

Nino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was awesome. ill be back for sure.
Stayed 1 night in Sep 2024

4/10 Poor

Michael

Traveled with family and small children
Disliked: Staff & service
Very noisy place. About 2 am the place erupted. Doors slamming, people yelling, and fights broke out. Cops were called but no other concerns given for the people around the chaos. With all the slamming and yelling I called the front desk multiple times and no one answered. The following day I asked and was told this sort of thing is regular occur, and it was a rough night and it happens often.
Stayed 2 nights in Aug 2024

8/10 Good

Nannette

Stayed 1 night in Aug 2024

2/10 Terrible

Ana

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Sandra

Stayed 1 night in May 2024

10/10 Excellent

Angel

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Overall good place to stay. The rooms could be cleaned better, mirrors, walls etc.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub wasnt working but room was nice. Breakfast could have had more options.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Advertised facilities were broken or unavailable. Staff was super rude. Our smoke alarm was chirping and staff made us change the battery ourselves. And cleaners entered our room, without even knocking or announcing, 30 min before check out time.
Stayed 1 night in Aug 2024