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GreenTree Inn & Suites in Pinetop

2.5 star property

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Photo gallery for GreenTree Inn & Suites in Pinetop

Bar (on property)
Reception
Premium bedding, in-room safe, desk, iron/ironing board
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • 24/7 front desk
$98
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
431 East White Mountain Boulevard, Pinetop, AZ, 85935
  • Place, Ponderosa Plaza
    ‪12 min walk‬
  • Place, Woodland Lake Park
    ‪14 min walk‬
  • Place, Unity of the White Mountains
    ‪3 min drive‬
  • Airport, Show Low, AZ (SOW-Show Low Regional)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(116 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(50 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible

7.0 out of 10
Good
(11 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(10 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

GreenTree Inn & Suites in Pinetop

Pinetop-Lakeside hotel close to Ponderosa Plaza
An indoor pool, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
GreenTree Inn & Suites in Pinetop offers 73 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pinetop-Lakeside hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

GreenTree Inn & Suites in Pinetop features an indoor pool and a sauna. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 936 square feet (87 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

GreenTree Inn & Suites in Pinetop is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Altitude Bar - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Altitude Bar

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 936 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 13.49 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Holiday Inn Express Hotel Pinetop
GreenTree Inn Pinetop
Pinetop Holiday Inn Express
Holiday Inn Express Pinetop Hotel Pinetop
Holiday Inn Pinetop
Holiday Inn Express Pinetop Hotel
Holiday Express Pinetop
GreenTree Pinetop
Greentree & Suites In Pinetop
GreenTree Inn & Suites in Pinetop Hotel
GreenTree Inn & Suites in Pinetop Pinetop
GreenTree Inn & Suites in Pinetop Hotel Pinetop

GreenTree Inn & Suites in Pinetop Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 519 out of 1022 reviews
Rating 8 - Good. 276 out of 1022 reviews
Rating 6 - Okay. 106 out of 1022 reviews
Rating 4 - Poor. 61 out of 1022 reviews
Rating 2 - Terrible. 60 out of 1022 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Amenities
Location was grea
Stayed 1 night in Aug 2025

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

T.

Resort?

Very "average" hotel. Upon check-in was quite disappointed about being told their would be a "hotel service charge" of $13.00+ daily added to our room charge. When we inquired about this charge that was not disclosed at the time of making our reservation, we were told it is "like a resort fee." This facility is about as far from a resort as one could get. WE WILL NOT BE BACK!
Stayed 2 nights in Aug 2025

4/10 Poor

Lauren

Traveled with partner
Disliked: Staff & service
We stayed for 3 nights - When we checked in we were told that we needed to park our boat and truck at the far end of the parking lot. Our room was at the opposite end of the hotel. When I asked if we could be moved to a room that was closer to our trailer I was told quite abruptly no. No explanation given. This was after I waited patiently for her to finish a personal conversation with another employee about social media. After 5 minutes of being completely ignored by her, I kindly interrupted and asked about being moved. Our room was cleaned one time and then she only emptied the trash bin. She did not leave any toilet paper even though it was quite obvious that we needed some. I had to go looking for some myself. I had used some of the coffee pods the first morning but housekeeping did not replace the used ones nor did they pick up the used ones and the used coffee cup. One morning as I was leaving the elevator a different employee was blocking the area with her maid cart. I had to ask her to move so I could exit the elevator!!! so rude - as we were leaving the final day I asked a supervisor why we could not change rooms and she said it was because the were completely booked. Find that hard to believe since the parking lot only had about six cars in it.
Stayed 3 nights in Aug 2025

6/10 Okay

Todd

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

A tad disappointed.

First, I was told $35 to check in an hour early. That's just greedy. I've never heard of that. I had to get ready for a 3 o'clock appt at a gas station. Then, the wall paper was peeling off the wall in our room and the carpet was torn. Then we went to the pool and the pool was so cold my wife couldn't swim in it as she has FM. The hot tub had a serious foam problem (which is easy to take care of if anyone is paying attention). Girl at desk at check-in was kind of cold and the other girl at the desk at check out, when I mentioned the freezing pool said, "I love it cold". Other than that it was great. Won't stay there again though. Plenty of other hotels in that area.
Stayed 1 night in Aug 2025

10/10 Excellent

Isaiah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Crystal

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
This place was an older place, but it was clean. The room that was assigned to us was on the second floor, located directly over the front entrance of the hotel. We could hear the automatic door slide open every time someone walked through and it created a very loud, rumbling noise in our room. We heard it all night long and did not get much sleep. I had approached the front desk about the issue, and the unfriendly desk clerk stated, there was nothing they could do about it. I requested another room but he told me because I booked through a third party, (Expedia) they could not accommodate us. We stuck out for 2 nights. I would not book there again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and very helpful. Will definitely be back again’nn
Stayed 3 nights in Aug 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Aug 2025

8/10 Good

Kalman

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Deborah

Liked: Room comfort

Just ok

While the room we stayed in was handicap room it was small and hard to move around. Bathroom was spacious but the shower seat looked dirty and rusty. Floor looked like it hadn't been washed. It looked like shoe prints were on the floor. Wallpaper was peeling off and you could see where it was glued back on. A few holes from previous wheelchairs.
Stayed 1 night in Aug 2025

10/10 Excellent

Linda Pearce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just completed a 3,000 mile trip, staying as far north as Glacier National Park, and down through Yellowstone, Zion, Bryce Canyon, Canyon Lands, The Arches, and Monument Valley. Our favorite hotel stay this time and for years has been this property. It feels almost like home with great rooms, indoor pool & hot tub and great free breakfasts. Higher priced hotels do not mean better hotels. We recommend you try this one.
Local native
Stayed 1 night in Aug 2025

8/10 Good

Alvanessa

Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. My only complaint was on the TV’s. Sound through the TV is bad. A sound bar would be good. The hotel has a gal who makes awesome tasting cookies fresh! Sorry I missed her peanut butter cookies!
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles Richard

Liked: Amenities, property conditions & facilities
Always great
Stayed 2 nights in Aug 2025

6/10 Okay

Larry, Brownstown

Traveled with partner
The room was comfortable, though the upholsted chair was stained. Breakfast was nothing special— just standard
Stayed 1 night in Aug 2025

4/10 Poor

Michael

Stayed 1 night in Jun 2025

8/10 Good

Vickie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great but to me the breakfast it not so much a buffet breakfast.
Stayed 1 night in Aug 2025

8/10 Good

Ernesto

Stayed 3 nights in May 2025

4/10 Poor

Nihad

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Shsrley

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this property is old it is clean and in good repair.
Stayed 2 nights in Jul 2025

10/10 Excellent

April

The staff was very friendly, pleasant and helpful with the exception of whoever called us ahead of time. We were a “pay at the property” and the lady basically told us if she can’t charge our card ahead of time, we can’t stay there. Very rude lady. Thought about not staying there because of that but luckily we never had to encounter her face to face!
Stayed 1 night in Jul 2025