This smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites West by IHG offers 85 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.
This Shreveport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites West by IHG features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 550 square feet (50 square meters) include conference space. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Onsite self parking is complimentary.
Holiday Inn Express & Suites West by IHG is a smoke-free property.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 6:30 AM to 9:30 AM
Things to do
Gym
Outdoor pool
Family friendly
Free rollaway/extra bed
In-room crib
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
550 square feet of conference space
Business center
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
1 building
4 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Free crib
Free rollaway/extra bed
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
We should mention
Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Holiday Inn Express West Hotel Shreveport
Holiday Inn Express West Hotel
Holiday Inn Express West Shreveport
Inn Express West Shreveport
Holiday Inn Express & Suites West by IHG Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 316 out of 694 reviews
10 - Excellent
316
Rating 8 - Good. 176 out of 694 reviews
8 - Good
176
Rating 6 - Okay. 94 out of 694 reviews
6 - Okay
94
Rating 4 - Poor. 52 out of 694 reviews
4 - Poor
52
Rating 2 - Terrible. 56 out of 694 reviews
2 - Terrible
56
8.2/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Myesha, Griffin
Jun 28, 2025
Liked: Staff & service
The property is in a run down area. The bathtub in our room backed up, was not in good condition.
Decent but remember to ask questions before you st
They should display the 100 dollar security deposit/incidental charge as it is unusal for the area. The staff i think feels bad having to ask for that at a road side holiday inn. Mamager and trainee were very friendly and professional at even 2am when i arrived. Then when i woke up by housekeeping loudly kncking to inform me i didn't have late check at 1145am seemed a bit rude. I have late checkouts on my account status i believe but would have been happy to pay since i didnt request it at 2am instead of being woke up that way. Maybe call my cell or the room phone if it works.
The hotel was in a run down area where a lot of scrap metal around with torn down buildings. When we got there people were waiting because the rooms had not been cleaned. We were headed to a retirement party and had to change in the bathroom hallway because our room was not ready.
The hotel also smelled like dog.
Donna
Stayed 1 night in May 2025
2/10 Terrible
Khaila
Traveled with family
May 25, 2025
Disliked: Cleanliness, staff & service
Terrible Stay. Don’t Recommend
1. The room was not available upon arrival. We weren’t able to check-in until around 7pm and we had a 5pm event.
2. Front desk staff was rude. I asked if reservation would still be available the same-day and the staff sarcastically said “well you made the reservation for today, didn’t you?”
3. Sofa bed didn’t have covers
4. Room only had 2 sets of towels when reservation was specifically for 4 people. When I went to ask for more towels, I was told they were out
5. Tub was not clean when we got there
6. The nicest thing about hotel was the lady preparing breakfast. She was very friendly and pleasant.
I would recommend this facility to anyone. My family and I had an enjoyable time. The staff was kind and friendly!
Tania
Stayed 2 nights in Apr 2025
6/10 Okay
Brandon
Apr 20, 2025
Brandon
Stayed 1 night in Feb 2025
6/10 Okay
Donna
Apr 14, 2025
Liked: Cleanliness, staff & service, room comfort
Horrible water!
This hotel had the worst water coming from the tap. The chemical odor was extremely strong. That chemical lingered after a shower, too. Management better get things checked before someone gets sick.