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Holiday Inn Express & Suites West by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites West by IHG

Exterior
Interior entrance
Exterior
Outdoor pool
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
5420 Interstate Dr, Shreveport, LA, 71109
  • Independence Stadium
    ‪5 min drive‬
  • Hirsch Memorial Coliseum
    ‪5 min drive‬
  • Willis-Knighton Medical Center
    ‪6 min drive‬
  • Shreveport, LA (SHV-Shreveport Regional)
    ‪12 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Shreveport Airport

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.4 out of 5, Excellent, (1121)
The price is $89
per night
$103 total
includes taxes & fees
Mar 9 - Mar 10
La Quinta Inn & Suites by Wyndham Shreveport Airport

About this property

Holiday Inn Express & Suites West by IHG

Hotel in Mooretown
This smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites West by IHG offers 85 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This Shreveport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites West by IHG features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 550 square feet (50 square meters) include conference space. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Onsite self parking is complimentary.

Holiday Inn Express & Suites West by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 550 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Hotel Shreveport
Holiday Inn Express West Hotel
Holiday Inn Express West Shreveport
Inn Express West Shreveport

Holiday Inn Express & Suites West by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 284 out of 622 reviews
Rating 8 - Good. 164 out of 622 reviews
Rating 6 - Okay. 85 out of 622 reviews
Rating 4 - Poor. 46 out of 622 reviews
Rating 2 - Terrible. 43 out of 622 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Stayed 1 night in Nov 2024

8/10 Good

Willow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great staff, very helpful. I lost an Samsung smart watch, and they helped me searched until i found it. Awesomeness and very clean room
Stayed 1 night in Nov 2024

10/10 Excellent

Robby

Stayed 2 nights in Nov 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk clerks were very friendly. Hotel was clean.
Stayed 2 nights in Nov 2024

2/10 Terrible

Garland W

Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2024

2/10 Terrible

Katie

TERRIBLE!
Stayed 1 night in Nov 2024

4/10 Poor

Nate

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Boiler room noise!
Boiler room noise on my side of building. Very loud and ear plugs (by front desk) mildly helped. It literally vibrated my room all night. Front desk glas (lovely) refunded me 50% instead of moving me and it WAS NOT sold out, no way. Shady area, crappy windows. Do better for the price. NO airport shuttle either, total joke!
Stayed 1 night in Nov 2024

10/10 Excellent

Sunday

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
The staff was friendly. The facility was clean and safe. I would return to the place again if opportunity presents.
Stayed 2 nights in Oct 2024

8/10 Good

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Window was facing the interstate so potential to get noisy but not an issue for me. However, I did have to shake the toilet handle after flushing if not it would just run.
Stayed 3 nights in Nov 2024

2/10 Terrible

Haisaa

Traveled with family and small children
Disliked: Staff & service
It was not as I expected
Stayed 1 night in Nov 2024

10/10 Excellent

Ana, LAS CRUCES

Liked: Cleanliness, staff & service, property conditions & facilities
The person that checked me in was very polite and the room was clean and comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Darkus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, and excellent service! Breakfast was delicious. Beds were very comfortable. In a convenient location. Will stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfy beds
Stayed 1 night in Oct 2024

2/10 Terrible

Lindsay

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over charged
I was charged double over $1000 for a 3 night stay and no one could help me or explain it to me. They just kept adding charges and saying it will fall off my bank account in 5-10 business days. Even my receipt was correct but then I had an additional $500 charge for no reason. Will never stay here again. Possibly never at another holiday inn. Super disappointed!
Stayed 3 nights in Oct 2024

10/10 Excellent

Gina

Stayed 1 night in Oct 2024

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Allan

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and guiet staff was great.
Stayed 1 night in Sep 2024

6/10 Okay

pinchas

Liked: Cleanliness, property conditions & facilities
Do not expect there to be much food available.
The people here were very friendly: However, there were a few things that I did not like. Our room was beside a transformer that and that was also the view from our room. It buzzed all night making it very difficult to sleep. There was not bath soap in the shower. It was empty. I had the same problem with this Holiday Inn Express as the one before it. There was also very little . food left in the serving area. There were omelets that were better than most, but there was only one bagel and no other bread for toasting. There were no cinnamon rolls and the coffee container was empty. No one was wiping the tables. This is not what I have come to expect form IHG. What is wrong with the hotels in the south?
Stayed 1 night in Sep 2024

8/10 Good

Jeffrey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the interstate, AC worked well. Door lock did not operate smoothly One key card did not work.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Jun 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Overall enjoyed my stay
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wa ok
Stayed 2 nights in Aug 2024