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Holiday Inn Shreveport Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Shreveport Downtown by IHG

Exterior
Lobby sitting area
Exterior
Outdoor pool
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Breakfast available
  • Gym
  • Laundry
$81
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
102 Lake St, Shreveport, LA, 71101
  • Place, Bally's Shreveport Casino & Hotel
    ‪8 min walk‬
  • Place, Sam's Town Casino
    ‪10 min walk‬
  • Place, Shreveport Convention Center
    ‪13 min walk‬
  • Airport, Shreveport, LA (SHV-Shreveport Regional)
    ‪10 min drive‬

Room options

View all photos for Standard Room

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communication Accessible)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Communication Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 815 reviews
Holiday Inn Express & Suites Shreveport - Downtown by IHG

About this property

Holiday Inn Shreveport Downtown by IHG

3-star hotel in Downtown Riverfront
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Change of towels is available on request.
Holiday Inn Shreveport Downtown by IHG offers 190 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Shreveport hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn Shreveport Downtown by IHG features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 5400 square feet (502 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and a garden. A complimentary area shuttle within 3 mi is available for guests. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Shreveport Downtown by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Holiday Inn Shreveport Downtown by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 13.95 to 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 5,400 square feet of conference space

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 23 to February 8:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 13.95 to 15.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Shreveport Downtown
Shreveport Downtown
Holiday Inn Shreveport Downtown Hotel
Holiday Inn Shreveport Downtown
Holiday Inn Shreveport -i-20-Downtown Hotel Shreveport
Shreveport Holiday Inn
Shreveport By Ihg Shreveport
Holiday Inn Shreveport Downtown
Holiday Inn Shreveport Downtown by IHG Hotel
Holiday Inn Shreveport Downtown an IHG Hotel
Holiday Inn Shreveport Downtown by IHG Shreveport
Holiday Inn Shreveport Downtown by IHG Hotel Shreveport

Holiday Inn Shreveport Downtown by IHG Reviews

Reviews

6.8
Rating 10 - Excellent. 296 out of 1014 reviews
Rating 8 - Good. 239 out of 1014 reviews
Rating 6 - Okay. 172 out of 1014 reviews
Rating 4 - Poor. 132 out of 1014 reviews
Rating 2 - Terrible. 175 out of 1014 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Lakesha

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Marcus

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs to be torn down

The front desk clerk made me aware there was no water but it would be back on. I found that was very professional of her. The water did come back on later that evening. The original room I had was at the end of the hallway next to an open stairwell that I found to be unsafe. The room was filthy! Old peeling leather on the chair, dusty furniture and base boards, rust in the frig and all throughout the bathroom. The skirt on the bed had several white markings. I requested another room and that room was better but the shower handle kept falling off. By morning there was no hot water so I had to shower in cold water. Wasted money! Won’t be back there!!
Stayed 1 night in Jul 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Cynthia, Denham Springs

Traveled with family
Disliked: Amenities
My card was not processed properly for incidentals and I was called late at night and told I had to return by 11 PM to process again even though I had paid in full. There was no refrigerator in room.
Stayed 2 nights in Jul 2025

2/10 Terrible

Shoneka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Tiesha

Stayed 1 night in Jul 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and cold
Stayed 1 night in Jul 2025

6/10 Okay

Kelli

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
This property needs attention. There’s a lot of deferred basic maintenance to the walls, plumbing, etc. that is cosmetic but leaves a lot to be desired in experience. The sidewalks and pool surface were painted but not with paint that has grit. So, with the summer rain, the sidewalk was slippery. The stairs of the pool were slippery and my spouse fell getting into the pool. If you can spend a little more, stay at the Hilton up the street. It’s a much nicer hotel. The staff was great, friendly and helpful.
Stayed 3 nights in Jun 2025

6/10 Okay

Travis

Disliked: Cleanliness, property conditions & facilities
It was a place to lay a tired head down. Nothing fancy
Stayed 3 nights in Jun 2025

4/10 Poor

Jermesha

Disliked: Room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Javen

Liked: Staff & service
Disliked: Property conditions & facilities
The stay was ok I would not stay here again tho the showers was so nasty the bedsheets had brown stuff on themDO NOT GO THERE!!!!!!!!!!!!
Stayed 2 nights in Jul 2025

2/10 Terrible

Kenny

Traveled with group
Disliked: Cleanliness, property conditions & facilities
This property was a total disappointment! The very best thing about this hotel was the workers. The young lady at the front desk when I checked in/out(same person) was superfantastic! The property however, was not inline with what I've grown to expect from HOLIDAY INN. The furniture is OLD and the varnish is chipped. The elevators and carpeting smells like "Oil Field Workers" were living there. My room, 348 was subpar as well. Like the rest of the hotel, the paint and wallpaper needs updating. The bed was great. The bathroom was small. The "KLEENEX" holder was rusty. The shower has mold and the tub drains turtle slow. I literally stood in bath water during my shower. I asked for the Manager's email to share my thoughts and pictures. This hotel was once the "go-to" place to stay down town, near the freeway. I referred my best friend and his fiancee to this property and they have this as their opinion of Shreveport Hotels.
Shower head needs to be secured
Mold in the shower
The floor behind the toilet
King size bed, tiny, tiny closet space
Stayed 2 nights in Jul 2025

2/10 Terrible

Tracy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Horrible

Very very outdated, carpet in the rooms where very dirty, very low water pressure, AC didn’t get cold, hard beds, just a bad place to stay.
Stayed 3 nights in Jul 2025

6/10 Okay

Arthur

Traveled with family

Grumpy without coffee

It wasn’t amazing but not horrible. The coffee maker in our room didn’t work. We asked at front desk for another and some clean towels. Never got them. Called front desk again that evening put on hold and they never returned we gave up
Stayed 2 nights in Jul 2025

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2025

6/10 Okay

James

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
There was an airconditioning drain leak into the room for both days of our stay. Maintenance could not repair until room was vacated and there were no rooms available for us to move to during our stay so had to stay in room. Carpet was soaked and could not use half the room during our stay. Desk area and sitting area were off limits due to carpet saturated, and could not get window curtains open or closed unless we sloshed through the water.
Stayed 2 nights in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful! It was close to the event & casinos. The check in staff were amazing, friendly, & resourceful. Immediately greeted us as we walk up to the desk.
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Stayed 1 night in Jun 2025

4/10 Poor

jordan

Stayed 1 night in Jun 2025

2/10 Terrible

Raquel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very out dated. Sheets dirty, stinky smells in hallways, we just felt dirty being there.
Stayed 1 night in Jun 2025

8/10 Good

mandy

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Julie Ann

Stayed 1 night in May 2025

10/10 Excellent

DeWayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great!! The staff was nice and friendly. I would definitely stay here again!!!
Stayed 1 night in Jun 2025