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The Vaults

2.5 star property

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Photo gallery for The Vaults

Exterior
Bar (on property)
Bar (on property)
Exterior
Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Free WiFi
  • Business services
$85
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
16 Castle Gates, Shrewsbury, England, SY1 2AB
  • Place, Shrewsbury Castle
    ‪2 min walk‬
  • Place, The Quarry Park
    ‪10 min walk‬
  • Place, Attingham Park
    ‪15 min walk‬

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Ensuite

Single Room, Ensuite

Single Room, Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room, Ensuite (Small)

Basic Double Room, Ensuite (Small)

Basic Double Room, Ensuite (Small)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ensuite

Suite, Ensuite

Suite, Ensuite

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Basic Double Room, Ensuite (Basic Double En Suite)

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Vaults

Shrewsbury inn with rooftop terrace
A bar/lounge, a rooftop terrace, and a computer station are available at this smoke-free inn. WiFi in public areas is free. Other amenities include barbecue grills and a picnic area.
The Vaults offers 7 accommodations. Housekeeping is provided daily.
The Vaults features a rooftop terrace, barbecue grills, and a picnic area. A computer station is located on site and wired and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink.

The Vaults is a smoke-free property.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Extended parking on site (surcharge)

Food and drink

  • A bar/lounge

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Vaults Hotel Shrewsbury
Vaults Hotel
Vaults Shrewsbury
Vaults Inn Shrewsbury
Vaults Inn Shrewsbury
Vaults Inn
Vaults Shrewsbury
Inn The Vaults Shrewsbury
Shrewsbury The Vaults Inn
Inn The Vaults
The Vaults Shrewsbury
Vaults
The Vaults Inn
The Vaults Shrewsbury
The Vaults Inn Shrewsbury

Reviews

The Vaults Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 35 out of 138 reviews
Rating 8 - Good. 59 out of 138 reviews
Rating 6 - Okay. 27 out of 138 reviews
Rating 4 - Poor. 8 out of 138 reviews
Rating 2 - Terrible. 9 out of 138 reviews

Reviews

8/10 Good

Jean

Traveled with partner
Liked: Amenities
We were in room 5 at the top of 3 flights of stairs, staff friendly and helpful, ideal as only 5 minute walk from the station. Comfortable bed extra large bath towels and plenty of tea, milk & sugar.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay, hosts very helpful and friendly. Next to the train station so this is excellent, but never heard a train whislt in the room. Close to town center.
Stayed 2 nights in Jul 2025

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Poor cleanliness and situated very high up. Outside our room was a patio area right up to our bedroom window
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good value, strange hotel

Simply put, this is a value for money hotel. Great location for trains, prison and centre and the staff are friendly. A few strange quirks make it unique but may put people off. Entering and exiting through the pub, a very narrow staircase and the shower/bathroom are not suited for larger proportioned guests.
Stayed 2 nights in Jul 2025

10/10 Excellent

vicky

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very satisfied with our stay a fan was provided in the room with the weather being so warm, nothing was too much trouble, room cosy comfy bed and the pub just downstairs very handy, definitely be staying again.
Stayed 1 night in Jul 2025

10/10 Excellent

Rowena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous accommodation for an over night stay in Shrewsbury for a really good budget price. Clean and very comfy. Loved all the old features in the room. Staff were welcoming and with easy walking access to everything Shrewsbury has to offer. Would definitely book again.
Stayed 1 night in Jun 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact it was convenient as the train station was just around the corner.
Stayed 2 nights in Jun 2025

2/10 Terrible

Uwe

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I have never walked out of a property before this in 30-something-years and I don’t like to leave negative comments but they don’t have onsite parking as advertised. I travel by motorcycle so onsite parking is a requirement and that’s why I booked this place only to find out parking was down the road. My window backed onto the beer garden on a Friday night. No thanks! The rooms were above the pub and the whole thing was just ordinary. How people gave them a 7.6 on Expedia I don’t know?!
Stayed 1 night in Jun 2025

8/10 Good

Ghzala

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating staff. We were on bikes and nothing was too much trouble
Stayed 1 night in Jun 2025

6/10 Okay

Annette

Liked: Staff & service, room comfort

Weekend for Two

Stayed for two nights over a weekend. Couldn't fault the staff they were very friendly and helpful. The room was adequate, bed comfortable and had a small shower room/toilet which needed a bit of TLC. Room had everything necessary for a short stay i.e. ironing board and iron, hairdryer, small fan which was a godsend as our room was in full sun all day. We were on the third floor, so lots and lots of stairs (no lift, but we did know that before booking), so not for you if you have any mobility issues. Probably wouldn't stay again, due to this but all in all, not a bad stay.
Stayed 2 nights in May 2025

10/10 Excellent

Lito

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Francesca

Business traveler
Liked: Cleanliness, staff & service, room comfort

Not bad

Stayed 1 night in May 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort

The castle Vaults

I had a 2 night stay in a single room it was ok and clean and tidy etc
Stayed 2 nights in Apr 2025

6/10 Okay

lisa

Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well impressed

1st time my brother & I have stayed here. We were well impressed. Our room was lovely & warm. Beds comfy. Plenty of tea , coffee etc. large LCD TV in the room. Bathroom was a bit small but acceptable. Given the price of £63 we were more than happy & would book to stay here again.
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, welcoming, and great value

Clean room, comfortable linens and towels, good value. Quick, easy check-in with a friendly welcome at the bar.
Stayed 1 night in Apr 2025

6/10 Okay

Sydney

Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and room small but ok for overnight clean tidy room
Stayed 1 night in Dec 2024

2/10 Terrible

Jude

Business traveler
Disliked: Cleanliness, room comfort

Poor. Good if you just want a cheap bed

Awful. No parking lots of stairs no atmosphere. Surprised it's able to run
Stayed 1 night in Nov 2024

8/10 Good

Zoe

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the station.
Stayed 1 night in Oct 2024

2/10 Terrible

Rich

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We seriously contemplated not staying at all! Check in was here's an envelope your rooms up the stairs! the stairs and corridors were like stepping back into the 70s, dingy with a really musty smell. Mouldy ceilings .. The room well to say it's not like the pictures on the website would be an understatement. Holes in the walls filthy windows, bathroom door that wouldn't close, shower i wouldn't even step in. The bed at least the sheets were clean but in terms of comfort..none existent. I realise this is a relatively cheap room above a pub but in terms of any kind of comfort there was none. Grim is the term that springs to mind. The most welcoming part was the security staff on the door😂. All in all a Terrible experience I'm afraid to say
Stayed 1 night in Oct 2024