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Grand Hotel Shumen

4.0 star property

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Photo gallery for Grand Hotel Shumen

Lobby
Suite | Minibar, individually decorated, individually furnished, desk
Minibar, individually decorated, individually furnished, desk
Exterior
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Oborishte No 1, Shumen, 9700
  • Monument of Freedom
    ‪12 min walk‬
  • Shumen Central Park
    ‪3 min drive‬
  • Monument to 1300 Years of Bulgaria
    ‪10 min drive‬

Room options

View all photos for Double Room

Minibar, individually decorated, individually furnished, desk

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Minibar, individually decorated, individually furnished, desk

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Minibar, individually decorated, individually furnished, desk

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite

Suite | Minibar, individually decorated, individually furnished, desk

Suite

  • Sleeps 2
  • 1 Double Bed

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Interior

Family Hotel Business Club

  • Hot Tub
  • Breakfast included
  • Spa
  • Parking included
4.0 out of 5, Very Good, (12)
The price is $70
All taxes and fees included in total
Family Hotel Business Club

About this property

Grand Hotel Shumen

4-star Shumen hotel with 3 restaurants, connected to a shopping center
This smoke-free hotel features 3 restaurants, a nightclub, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafes, and a snack bar/deli are onsite.
Grand Hotel Shumen offers 150 air-conditioned accommodations with fireplaces and washers/dryers. These individually decorated and furnished accommodations have separate sitting areas. 22-inch plasma televisions come with cable channels. Refrigerators and minibars are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room.

Wired and wireless Internet access is complimentary. This Beaux Arts hotel also offers a nightclub, a fitness center, and a terrace. For a surcharge, the property provides an area shuttle within 20 km and an airport shuttle (available 24 hours). Complimentary self parking is available on site, along with a car charging station.

Grand Hotel Shumen is a smoke-free property.

Full breakfasts are available for a surcharge.
Shumen - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours.
24-hour room service is available.

Languages

Bulgarian, English, French, Italian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 20 km
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: BGN 11.73 for adults and BGN 5.86 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Shumen

Things to do

  • Gym
  • Nightclub
  • Piano
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1989
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 22-inch HDTV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Express check-in available

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BGN 0.70 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately BGN 11.73 for adults and BGN 5.86 for children
  • Airport shuttle fee: BGN 80 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Shumen
Grand Hotel Shumen
Grand Shumen
Grand Hotel Shumen Hotel
Grand Hotel Shumen Shumen
Grand Hotel Shumen Hotel Shumen

Grand Hotel Shumen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 9 reviews
Rating 8 - Good. 5 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

donna, wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice modern hotel, in nice area of town, have a good restaurant that takes visa/mastercard
Stayed 1 night in Aug 2018

8/10 Good

Noach

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Bassam, Qatar

Liked: Cleanliness, staff & service
Good time in Shumen
The hotel management should be proud if their very friendly and kind staff. Particular thanks to the tavern restaurant staff.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Room comfort
Good Price, some Good Rooms, seasonal facilities
The pictures shown on Expedia are quit flattering, as this hotel needs a bit of a spruce up. We originally were given a lovely room on the 4th floor, but it has a double bed - we booked a twin. After explaining that we still wanted a twin, we were moved to the 3rd floor. Rather dingy, and the rooms clean, and functional, but not as nicely/not refurbished like the 4th floor. We booked the Hotel in part for the swimming pool/spa/sauna - only to find out that none of this was open. Very disappointing that this didn't appear to be detailed int he hotel description. The restaurants in the hotel are fine - the Mexaha downstairs s good value with entertainment on most nights, and the top floor Panorama restaurant looked lovely - bvery modern - and fittgin of any major western city. the food was ambitious, but a little disappointing. Overcooked rubbery octopus, rice-pudding like risotto, and a pleasant salmon with miso crust. At 50 levs (£23) for 2 people Including the soft drinks we can't expect too much. The hotel is 5-7 minutes walk from what seems to be the main pedestrian shopping road, so location is fine too. No safe in the room, which was a pity. At the price, it seems unfair to expect much - but when advertised as 4*, then a level of expectation is set. Not sure I'd try the same hotel again - as others on offer in the city which look a bit more modern.

8/10 Good

EMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

8/10 Good

Arkadiusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

SEDAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konumu harika, gösterilen ilgi gayet iyi. Akşam yemekleri muhteşemdi. Sadece canlı müzik sesi biraz yüksekti. Konuşmalar rahat anlaşılamıyordu. Asansörlerde sensör yok. Dikkatli olmak lazım. Kapı kapanırken seri olunmalı. Gayet sessiz ve temiz odaları var. Oksijen harika.
Stayed 2 nights in Oct 2017

6/10 Okay

Matteo

Disliked: Cleanliness, property conditions & facilities
Non fatevi spaventare dall'esterno...
Ristorante per cena discreto con buon servizio. Colazione pessima, scarsa e di bassa qualità.