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Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 1 King Bed, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. Event facilities measuring 0 square feet (0 square meters) include conference space. For a surcharge, the property provides a shuttle from the hotel to the airport (available 24 hours) and a train station pick-up service. This family-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

DoubleTree by Hilton Shymkent is a smoke-free property.

  • Coffee/tea in common areas
  • Elevator
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Tours/ticket assistance
  • Year Built - 2012
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Free wired internet
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Swimming pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 0
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Free parking nearby
  • Airport transportation - drop-off (surcharge)
  • Number of restaurants - 1
  • Train station pickup (surcharge)
  • Conference space size (feet) - 0
  • Laundry facilities
  • Total number of rooms - 120
  • Number of floors - 4
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

DoubleTree by Hilton Shymkent offers 120 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Cable/satellite TV service
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Wireless internet access
  • Slippers
  • Cable TV service
  • Free WiFi
  • TV size: 33
  • TV size measurement: inch
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Laptop-friendly workspace
  • Wardrobe or closet
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking

Free parking nearby

Internet

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Near East Restaurant - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: KZT 7500

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: KZT 4000 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 5000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 5000.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Hotel Names

  • Canvas Hotel Shymkent
  • Canvas Shymkent
  • Hotel Shymkent
  • Canvas Hotel Shymkent
  • DoubleTree by Hilton Shymkent Hotel
  • DoubleTree by Hilton Shymkent Shymkent
  • DoubleTree by Hilton Shymkent Hotel Shymkent

Hotel Reviews

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