*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2153 square feet (200 square meters) include conference space. This Shymkent hotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site, along with a car charging station.
Hotel Zhibek Zholy has designated areas for smoking.
- Express check-in
- Daily
- Water dispenser
- Elevator
- Number of bars/lounges - 1
- Lockers available
- 24-hour front desk
- Conference space
- Free breakfast
- Express check-out
- Meeting rooms
- Electric car charging station
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Free valet parking
- Safe-deposit box at front desk
- Conference space size (meters) - 200
- Number of meeting rooms - 1
- Luggage storage
- Free buffet breakfast
- Hair salon
- ATM/banking
- Number of restaurants - 1
- 24-hour business center
- Concierge services
- Conference space size (feet) - 2153
- Designated smoking areas
- Banquet hall
- Laundry facilities
- Total number of rooms - 47
- Television in common areas
- Wedding services
- Airport transportation (surcharge)
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Sofa bed
Room Amenities
Hotel Zhibek Zholy offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually furnished accommodations include single sofa beds. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. 75-cm Smart televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and bidets. This Shymkent hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
- Air conditioning
- Television
- Wheelchair accessible
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Ceiling fan
- Room service (24 hours)
- Free weekday newspaper
- Premium bedding
- Sofa bed
- Pay movies
- Soundproofed rooms
- Iron/ironing board (on request)
- Free bottled water
- Access via exterior corridors
- Bidet
- Blackout drapes/curtains
- In-room massage available
- Slippers
- Shower only
- Cable TV service
- Free WiFi
- Down comforter
- Individually furnished
- Pillow menu
- Tempur-Pedic mattress
- TV size: 75
- TV size measurement: cm
- Rainfall showerhead
- Sofa bed size single
- Hydromassage showerhead
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Soap
- Shampoo
- Toilet paper
- Chef
- Window screens
- Laptop-friendly workspace
- Child-size slippers
- Raised toilet seat
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Restaurant Zhibek Zholy - Onsite family restaurant.
Karaoke Silk Way - Onsite karaoke bar. Open daily.
24-hour room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: KZT 4000 per vehicle (one-way)
- Crib (infant bed) fee: KZT 10.0 per day
- Laundry fee: KZT 1000 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at noon
Check-out
Check-out time is 1:00 PM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.
No rollaway/extra beds available
Debit cards not accepted
Staffed front desk
Social distancing measures are in place
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are available for KZT 10.0 per day.
Pet Policy
- Pets not allowed
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Hotel Names
- Hotel Zhibek Zholy Hotel
- Hotel Zhibek Zholy Shymkent
- Hotel Zhibek Zholy Hotel Shymkent
Hotel Reviews
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