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Mercure Sibiu Arsenal

4.0 star property

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Photo gallery for Mercure Sibiu Arsenal

Restaurant
Exterior
Indoor pool
Interior
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
42 44 BULEVARDUL VICTORIEI, Sibiu, 557260
  • Lucian Blaga University of Sibiu
    ‪6 min walk‬
  • Museum of Hunting Arms & Trophies
    ‪13 min walk‬
  • Railway Museum
    ‪20 min walk‬
  • Sibiu (SBZ)
    ‪11 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Room, 2 Twin Beds

  • 249 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Room, 1 King Bed

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Privilege)

Room, 1 King Bed (Privilege) | Minibar, in-room safe, soundproofing, iron/ironing board

Room, 1 King Bed (Privilege)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, soundproofing, iron/ironing board

Superior Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite with One Double Bed and Sofa Bed

Minibar, in-room safe, soundproofing, iron/ironing board

Suite with One Double Bed and Sofa Bed

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Mercure Sibiu Arsenal

4-star Sibiu hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking. Change of towels is available on request.
Mercure Sibiu Arsenal offers 121 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. This Sibiu hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 7 meeting rooms are available. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Sibiu hotel also offers an indoor pool, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Mercure Sibiu Arsenal is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Mercure Sibiu Arsenal has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 9 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Indoor pool
  • Winery release events

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Conference center

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 35 per vehicle (roundtrip, maximum occupancy 3)
  • Covered self parking fee: EUR 9 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure Sibiu
Mercure Sibiu Arsenal Hotel
Mercure Sibiu Arsenal Sibiu
Mercure Sibiu Arsenal Hotel Sibiu
Mercure Sibiu Arsenal (Opening Q3 2023)

Mercure Sibiu Arsenal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Clean comfortable great service and breakfast. Location wasn't good enough
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel
Ok hotel. A bit far from the historic center but there is a bus stop right outside the hotel that goes to the train station. Also a nice park across the street. Big room. Fairly clean. Good selection at breakfast.
Stayed 4 nights in Oct 2024

10/10 Excellent

Milton, Austin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here. The staff was amazing
Stayed 7 nights in Sep 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great.
Stayed 1 night in Aug 2024

10/10 Excellent

Marlon

Stayed 1 night in Sep 2024

6/10 Okay

REMUS, SURPRISE

Liked: Cleanliness
Disliked: Staff & service, amenities
I booked a premium room which had the breakfast included. We normally drink cold mineral water which just happened to not be part of the menu, extra fee had to be paid for it. Okay, understandable, however the servers hackled me for a signature the moment they placed the water bottles on my table. Respectfully, I responded that I was not done with my meal and to leave the tab open as I was sure more water had to be ordered. At this point I am very irritated and asked to speak with a manager. To my surprise no manager was present. I waited until I was done and then proceeded with closing my tab and pay for the water I consumed during my breakfast. Later, I made my
Stayed 1 night in Aug 2024

8/10 Good

Lucia

Stayed 1 night in Jun 2024

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Carmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little walk to the old town In a beautiful park Great staff there Breakfast really good 👍
Stayed 3 nights in Apr 2024

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Hotel outside of old town
Nice modern hotel just slightly out of the old town (15 minutes walk). Supermarket near by along with some nice restaurants. Checking in staff were friendly too. Balcony was nice with great views of the mountains.
Stayed 3 nights in Apr 2024

10/10 Excellent

Toni

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Helga

Liked: Cleanliness, property conditions & facilities
Das Hotel ist ok mit kleineren Mängel ,das Frühstück gewöhnungsbedürftig und Personal schrecklich bis aufs Andrea an der Rezeptipn die ihren Job mit Liebe macht.
Stayed 2 nights in Jun 2024

6/10 Okay

Maresa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was very new, superb Parking Options, Supermarket nearby, nice facilities, the breakfast was not vegan friendly, we asked for plant milk, they told us they only serve it when you buy special coffee. No label was on the food, so as a pregnant person you almost couldn’t eat anything. The pillows were to big, other people before us asked for smaller ones but they were not available.. the pool has swimming lessons and no one tells you. During that time you do not want to use the pool (noisy and full). Otherwise it’s a nice pool!
Stayed 3 nights in May 2024

10/10 Excellent

Chaz

Stayed 1 night in Apr 2024

10/10 Excellent

Sylvain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour tres agreable
J'ai passé un excellent séjour dans ce nouvel hôtel à Sibiu, qui propose un niveau de confort et de services exceptionnel. Sa situation en face du parc est également très agréable.
Stayed 5 nights in Oct 2023