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Surestay By Best Western Greenville

2.5 star property

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Photo gallery for Surestay By Best Western Greenville

Desk, laptop workspace, blackout drapes, iron/ironing board
Jetted tub
Reception
Reception
Sports facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Parking included
  • Free WiFi
$104
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
851 Martin St, Greenville, OH, 45331
  • Caddie Shack Driving Range
    ‪6 min walk‬
  • Darke County Fairgrounds
    ‪3 min drive‬
  • Wayne HealthCare
    ‪3 min drive‬
  • Dayton, OH (DAY-James M. Cox Dayton Intl.)
    ‪53 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Hot Tub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
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  • Breakfast included
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About this property

Surestay By Best Western Greenville

Greenville hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and express check-out are onsite. Housekeeping is available once per stay.
Surestay By Best Western Greenville offers 61 accommodations with complimentary newspapers and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Surestay By Best Western Greenville is a smoke-free property.

Treaty City Cafe© - This café specializes in American cuisine and serves lunch only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free breakfast available
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Treaty City Cafe©

Things to do

  • 24-hour gym
  • Bowling alley
  • Rowing/canoeing
  • Sailing
  • Scuba diving

Family friendly

  • Bowling alley
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day, plus a one-time cleaning fee of USD 250
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per day
Cribs (infant beds) are available for USD 10.00 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per day plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Surestay By Best Western Greenville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 160 out of 367 reviews
Rating 8 - Good. 99 out of 367 reviews
Rating 6 - Okay. 49 out of 367 reviews
Rating 4 - Poor. 20 out of 367 reviews
Rating 2 - Terrible. 39 out of 367 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Mark

Stayed 3 nights in May 2025

2/10 Terrible

Carol, Sebring

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Handicap room had a tub and a shower stool that didn’t fit in the tub for my husband. The room was old, dirty and in a bad neighborhood. Was not at all like the advertisement. We had prepaid through Expedia and never even put our luggage in the room, refused to stay there.
Stayed 9 nights in Apr 2025

6/10 Okay

James

Business traveler
Liked: Cleanliness
Breakfast was minimal and didn’t have any working juices. Didn’t even stop the last morning
Stayed 3 nights in May 2025

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Michelle

Traveled with partner, Traveled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We have came to this property several times prior with no issues at all. However our last stay was very upsetting. With the cost we had to pay woyld had been fine, yet the coffee maker was missing parts when i called the desk the lady was continously debating with me that i was doing it incorrectly to which i was not, then had to go retrieve the part, my cups had spider webs in them (gross). The "continental" breakfast was bare minimum and they will charge a outrageous price if smoking in the rooms (to which I completely understand this) yet for 2 days I had to smell Marijuana in the hall close to my room, my room never got restocked just clean towel. Extremely disappointed, I go here for a can take my pups with me at a cost, not sure I will stay here again nor recommend it, for the price we paid service could definitely been better, much better
Stayed 3 nights in May 2025

10/10 Excellent

Chad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Bane

Business traveler
Liked: Staff & service
This place was located in a place you would never expect and off the business area.
Stayed 1 night in Apr 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fresh and Updated.

Great, updated property with newer furnishings and nice bed. Good shower and sink with Dove amenities and plush, fluffy towels. I was pleasantly surprised by how nice the room and property were given the difference in price from other properties in Greenville. The employees are from India, possibly all related, and were all helpful and friendly.
Stayed 4 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a night.
Stayed 1 night in Apr 2025

10/10 Excellent

Raysie

Stayed 2 nights in Apr 2025

10/10 Excellent

Manuel

Stayed 4 nights in Apr 2025

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Todd

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
We waited 20 minutes to check in. Made numerous calls to front desk to see if they would come from the phone ringing. The bar attached to the motel manager came over to find the desk clerk. Come to find out he was sleeping in the office. Horrible experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Rosaris

Stayed 4 nights in Apr 2025

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast items were great. Condition of bathtub and floors were not great. Nice stay, would stay again.
Stayed 3 nights in Mar 2025

8/10 Good

Destinee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay for a decent price! Wish there was more to do around here.. the employees are friendly!
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay nice and quiet
Stayed 1 night in Mar 2025

2/10 Terrible

Torrey

Bathroom tub was cracked and filled with silicon and stained in the bathroom floor final was coming up. I had pictures.
Stayed 1 night in Mar 2025

2/10 Terrible

Pamala

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nasty and not safe!! This building is odd and does not look like a hotel. I immediatly felt uneasy as soon as we walked in. When we walked into the room they rented to us we heard loud talking and yelling from the other rooms nearby, sounded like people fighting. The room was extremely dirty and falling apart. The bed had what appeared to be semen on the throw pillow. There was years of dust and mold in the vent of the heating unit, food on the tv stand, gunk on the walls, the bathroom had blood on the wall, and the tub was moldy and falling apart. The tub itself had all the finish peeled and broken, not even safe to use. I have to believe that the other reviews on here saying this hotel was nice and clean are fake reviews! This hotel is awful! I contacted the hotel manager, explained that it was not satisfactory. They said I had to contact Expedia for a refund. Expedia contacted the hotel and now has said I will not be given a refund despite the issues. For the record, we did not stay here. I have video evidence of the condition of the room as well. We immediately left. and ended up booking at the local Holiday Inn instead. You get what you pay for...this is the ABSOLUTE WORST HOTEL I have ever experienced. DO NOT BOOK HERE. Read the other recent reviews stating people are living here and some were recently released from prison. Definitely aligns with our experience. Baymont Corporate should reconsider calling this a Baymont Hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Kevin

Stayed 2 nights in Mar 2025

6/10 Okay

Larry

Stayed 1 night in Mar 2025