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Surestay By Best Western Greenville

2.5 star property

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Lobby
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board
Property amenity
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym
  • Laundry
The current price is $104
includes taxes & fees
Jun 1 - Jun 2

Explore the area

View in a map
851 Martin St, Greenville, OH, 45331
  • Place, Caddie Shack Driving Range
    ‪8 min walk‬
  • Place, YOLO Park
    ‪14 min walk‬
  • Place, Darke County Fairgrounds
    ‪3 min drive‬
  • Airport, Dayton, OH (DAY-James M. Cox Dayton Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Hot Tub

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Surestay By Best Western Greenville

Greenville hotel with free weekday breakfast
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. Housekeeping is available once per stay.
Surestay By Best Western Greenville offers 61 accommodations with complimentary newspapers and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Surestay By Best Western Greenville is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bowling alley
  • Rowing/canoeing
  • Sailing
  • Scuba diving

Family friendly

  • Bowling alley
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day, plus a one-time cleaning fee of USD 250

Service animals are welcome, and are exempt from fees

1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome

4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 20.0 per day

Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per day plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Surestay By Best Western Greenville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 175 out of 403 reviews
Rating 8 - Good. 109 out of 403 reviews
Rating 6 - Okay. 54 out of 403 reviews
Rating 4 - Poor. 22 out of 403 reviews
Rating 2 - Terrible. 43 out of 403 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean rooms and very friendly staff!
Stayed 1 night in Feb 2026

10/10 Excellent

Jamie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Despite the front of the building not looking at all like a hotel inside was clean and up to date. Game room with pool tables, darts, basketball and a few claw machines were a nice addition too. There’s a restaurant there as well. Room was clean and comfortable, jacuzzi tub was great to relax in while 12 inches of snow fell outside. They were very prompt in cleaning the parking lot and sidewalks. Didn’t even have a problem at 3am when going out for work. Front desk guys was very pleasant. I will be back.
Stayed 2 nights in Jan 2026

6/10 Okay

phillip

Liked: Cleanliness, staff & service, property conditions & facilities
The handicap room was not very friendly, toilet way to short, hard to get off, and shower you had to step over the tub and only one grab rail and it was on the same side as shower head.also the heater made a horrible noise every it kicked ontime
Stayed 1 night in Dec 2025

8/10 Good

Charles

Liked: Cleanliness, amenities
stayed here when it was not Best Western. New owners have made improvements. Safe stay for travelers.
Stayed 1 night in Dec 2025

10/10 Excellent

Hui

Stayed 1 night in Dec 2025

4/10 Poor

Sheri

Disliked: Cleanliness, staff & service
Heater/air conditioner was very loud making it hard to sleep, GFI in bathroom looked like it needed replaced, floor and ceiling in bathroom looked like it had water damage and needed repair, staff knocked on door at 8am to see if we checked out (and we have a dog that then proceeded to bark).
Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Stayed 6 nights in Oct 2025

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does not look like a hotel when you pull up. Little older of a place, but it was fairly clean and suited me just fine.
Stayed 3 nights in Oct 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is older but it was very clean. We did not eat breakfast there so I cannot comment on that. Employees were all very friendly and helpful
Stayed 3 nights in Oct 2025

4/10 Poor

Richard

Traveled with family
Disliked: Property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

6/10 Okay

Shawna

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The faucet was coming out of the wall. There were bugs coming out of the bathroom sink. The sheets were stained. For the rates they’re expecting, it needs work.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was good, room was clean but spatub didn’t work, area was clean and nice. Staff was great. But breakfast was subpar, no selection and can't even say its a continental breakfast. No protein only fruit and yogurt.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Teresa

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed at this location August 21-24, 2025 on business. The 1st room we checked into, there was water under the laminate floor in the bathroom & the tub’s surface was slippery due to a partial mat still being stuck to the tub. We were moved to another room, it was late in the evening. Went straight to bed. Next morning noticed the condition of the bathroom. Went out & purchased cleaning supplies & flip flops. Pic of socks was just wearing in the room! Also, bathroom fan was so loud & connected to lights. Bought a camping light so we didn’t have to turn on. Room always felt damp, even with air conditioner on. Ice machine was not working or available. No hot water in breakfast room for tea or oatmeal. 2nd night we around midnight we had someone from the front desk try to enter our room - they did not announce themselves. Left when I yelled - get out of our room! Tried to call from our room-phone disconnected! Called from my cell phone - not knowing @that time it was them. They apologized and said they were checking to see if someone was in the room?! What?! We were there to get sleep b/c we were working long days at the fair! We have stayed there before & had a good experience. Not again-I feel I should get my money returned!
Stayed 3 nights in Aug 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and our room were superb. We were a little disappointed the available items for breakfast did not include much in the way of protein: mostly carbohydrates.
Stayed 2 nights in Sep 2025

2/10 Terrible

Eric

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Warren

Stayed 1 night in Sep 2025

6/10 Okay

Ginger

Liked: Staff & service, property conditions & facilities
They had this facility rennovated and put in laminated flooring in the rooms. It was not clean and as I walked around the room that evening, the bottom of my feet were very dirty. When I received my check out bill, it was a different price but my card was charged different.

6/10 Okay

Rich

Business traveler
The room was clean and slightly updated. There was a small water leak in the bathroom coming from the room upstairs. It was a room to sleep in.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Stayed 1 night in Aug 2025

6/10 Okay

john

Liked: Cleanliness, room comfort

Ok

Staff was very nice. The room was nice. It was clean and comfortable. The shower had mold stains around the drain and there was very little water pressure for the shower. The breakfast was minimal, but was ok. The doors to the room were so thin the you could hear the conversations in the rooms as you passed by them. The restaurant attached to the hotel was very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Dewayne

Stayed 1 night in Aug 2025

8/10 Good

Thia

Traveled with family
No elevator to 2nd floor and was not informed of a much shorter way to get to room. (Back parking area).
Stayed 1 night in Aug 2025

8/10 Good

Francine

Traveled with family
Liked: Staff & service
Owner/manager was very helpful and a genuinely person. The bathtub/shower was really scarred up. I would not take a shower in that tub!
Stayed 1 night in Aug 2025