2/10 Terrible
George
Sep 4, 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The morning after the first night of our stay, a woman staff member barged into our room at 9:40 am while I was sleeping. She yells "hello?!" we don't have a record of anyone in this room! We need to know who's in here!" What in the world?! The television was customized and literally said our last name. Additionally we'd had a couple interactions with the staff the night before. I had to go to the front desk since one of our keys wasn't working and later we went to the lobby and charged a couple of snacks to our room. Regarding the outrageous staff member, I told her our last name and she ran out of the room. I am still mind-boggled that an employee 1.didn't know who was in the room and 2. came to the conclusion they should run into the room and completely infringe on the privacy of a hotel guest that had a DND sign on the door. Additionally, I was so jet-lagged from travel the night before, I just wanted to sleep. Absolutely horrid experience and violation of privacy.
George
Stayed 2 nights in Aug 2025

















