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Apsara Residence Hotel

4.0 star property

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Photo gallery for Apsara Residence Hotel

Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, sun loungers
Property amenity
Deluxe Twin with Balcony | 1 bedroom, premium bedding, minibar, in-room safe
Front of property
Breakfast, lunch, dinner served; Cambodian cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Spa
  • Parking included

Explore the area

Map
St. 27, Wat Bo Village, Sala Kamreuk Commune, Siem Reap
  • Old Market Area
    ‪3 min walk‬
  • Pub Street
    ‪5 min walk‬
  • Angkor Night Market
    ‪10 min walk‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪54 min drive‬

Room options

View all photos for Apsara Suite with Balcony

Apsara Suite with Balcony | View from room

Apsara Suite with Balcony

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Pool View

Deluxe Double Room, Pool View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, Pool View

9.6 out of 10
Exceptional
(14 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin with Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin with Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apsara Villa Pool View

View from room

Apsara Villa Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Apsara Residence Hotel

4-star Siem Reap hotel, connected to a shopping center in Wat Bo Village
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Apsara Residence Hotel offers 22 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include Swedish massages and massages.
In addition to a full-service spa, Apsara Residence Hotel features an outdoor pool and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This family-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. A complimentary area shuttle within 7 km is available for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in Cambodian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Khmer, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • Airport pick-up shuttle (surcharge) from 7:00 AM to 9:00 PM on request
  • Free area shuttle up to 7 km
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 for adults and USD 5 for children
  • Airport shuttle fee: USD 20 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Apsara Residence Hotel Siem Reap
Apsara Residence Hotel
Apsara Residence Siem Reap
Apsara Residence Hotel Hotel
Apsara Residence Hotel Siem Reap
Apsara Residence Hotel Hotel Siem Reap

Apsara Residence Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 197 out of 297 reviews
Rating 8 - Good. 80 out of 297 reviews
Rating 6 - Okay. 12 out of 297 reviews
Rating 4 - Poor. 5 out of 297 reviews
Rating 2 - Terrible. 3 out of 297 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in a great location. Staff/ service was excellent and gracious.
Stayed 4 nights in Mar 2025

2/10 Terrible

michael

Stayed 3 nights in Mar 2025

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Money stolen from room, please avoid this hotel. We stayed at the Apsara Residence Hotel in Siem Reap for 5 nights in February 2025 and were extremely disappointed both to have money stolen from the safe in our room and also with the poor response we received from Hotel Management when we reported this loss. We reported the $100 dollar theft to the Hotel Management and were brushed off with a very inadequate response despite several attempts to pursue this matter. Management simply refused to acknowledge the money could have been taken and did not seem to properly investigate what had happened. Our remaining days at the Hotel were spoiled by this invasion of our privacy and our consequent lack of confidence in the security of our possessions. I have no doubt the management will reply to this review stating the theft being impossible, but nevertheless we wish to alert future guests to the need to be very wary of this venue so they can avoid the treatment we were unfortunate to have experienced. Hotel management promised to follow up this matter after we left but, unsurprisingly, we have heard nothing from them. The only matter that bothered the manager we spoke to was the prospect of a negative review. We strongly suggest people look elsewhere for accommodation.
Stayed 5 nights in Feb 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and beautiful hotel! Room was lovely and the staff was excellent. Breakfast was really good . We loved to stay there !!
Stayed 2 nights in Feb 2025

10/10 Excellent

Marilyn, Elkhorn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay here and we recommend it to anyone who is coming to Siem Reap. The staff is wonderful; so helpful with anything you need. They're happy to help with transportation, tour suggestions, & entertainment suggestions. The breakfast is extensive. We didn't use the spa, but I know someone who has and they enjoyed it a lot and the price is very reasonable.
Stayed 4 nights in Jan 2025

10/10 Excellent

Cynthia

Liked: Property conditions & facilities, room comfort
Lovely hotel, very well located. The staff could not possibly have been kinder or more attentive. There was some noise from the bar nearby, but it didn't bother us too much. Would certainly stay again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Carolina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apsara Residence Hotel is very well located, just a short walk to main city attractions, including the Pub Street. The hotel is great, has a swimming pool and restaurant on site and the room we stayed at was very spacious with a bath tube and shower separately.
Stayed 3 nights in Dec 2024

10/10 Excellent

shlomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

מלון יוצא דופן ומדהים

מלון מדהים!!! השרות של הצוות פשוט נפלא. החדרים - וואוו. ארוחת הבוקר בהגשה אישית ומותאמת.הסגנון והקלאס מושלמים. הגענו ל 4 לילות והארכנו שהיה עוד 3. כיף אמיתי
Stayed 5 nights in Nov 2024

10/10 Excellent

Carlos, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a quiet area with walking distance to old market and night life, and a very short drive to the temples. The staff is very hospitable and the rooms with private pool are a special treat we all deserve.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

kerry

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Apsara Residence is a lovely small hotel in a great location. Easy walk to everything.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities
The staff are great and very obliging. The building is a little old but everything worked - our refrigerator had to be replaced but that was done quickly. The noise from the cafe next door was a problem for my wife but I didn’t hear it. So close to the river and stuff in the near area.
Stayed 2 nights in Sep 2024

10/10 Excellent

lindsey, Stouffville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning hotel. Staff were wonderful and the rooms just gorgeous. Comfortable. Beautiful oasis of a pool. My only one concern was hearing the music from the bar next door but I am sensitive to that. Everything else about this hotel is perfect.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tanzam

Had a lovely stay here! The staff were incredibly friendly and accomodating. Room was fantastic value and breakfast every day was a nice touch.
Stayed 4 nights in Jul 2024

2/10 Terrible

Sidar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrendous(My first negative review on hotels.com)

As a person who worked in tourism all around the world for years, I have never seen such a bad service in my life. The following were among many problems: - The hotel provides no information about the payment details. They list themselves on this platform but do not accept the payments methods accepted by the platform itself - They can solve this issue by directly taking payment from the portal (i have seen other hotels do it seamlessly and I have done it in the booking department i worked) - on top of all, I was subject to disrespect with the following exact quote “it is your responsibility to know all this as you chose pay at the property. I am not liable for providing you which payment method i accept” - The claim is not only factually incorrect but also shows staff disrespect, unwillingness and incompetence because i managed to directly charge on platform in my hotel when people had similar issues (even if we clearly listed payment methods unlike the staff in this hotel) - Things go even further when they do not accept the cash I withdrew with the intention of letting this inconvenience go by saying “this money cannot be accepted as it was folded - go withdraw other one”, not even saying “please” or “if you do not mind”. This is something I have never seen in my life - In the meanwhile, my room had mosquitos and crickets all the time - the hotel never shuts down air conditioners. They are at full speed all they long, causing huge energy loss
Stayed 2 nights in Jun 2024

8/10 Good

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best part is the staff so friendly and hwlpful dont like the new airport thou so fait was perfect bwfore
Stayed 5 nights in Jun 2024

10/10 Excellent

Phil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved It

This hotel was fantastic! We actually spent more nights here then planned! Spent a full week at this hotel. The service was outstanding and the rooms were beautiful and very very clean. We enjoyed the pool as well as the restaurant at the hotel. Food and all the drinks we had were great! The staff was very friendly and greeted us each time we walked into the hotel with a cold cloth! If we ever return to Cambodia we will definitely stay here again. It is also in an excellent location with lots of restaurants and shops in an easy walking distance.
Stayed 4 nights in Mar 2024

10/10 Excellent

Judith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely, small, quiet hotel with excellent customer service located in a very convenient area of the city.
Stayed 3 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a hotel in Siem Reap

The Apsara was a brilliant place to stay during our trip to Siem Reap, and we are glad to have found and booked it. The hotel is well situated by the centre of the city but still sits a couple of minutes away from some of the hotspots. This gave us the excuse to walk along the river and take photos from the beautiful bridges. While the hotel is away from Pub Street, there is a nearby bar that can be loud in the evenings. Earplugs are recommended! For those visiting the Angkor area, tuk tuks and Grab vehicles are easy to find or ask the hotel team to book for you. The rooms are spacious, bright and clean. The bed was very comfortable and there was a sofa in the room too. The balcony only had one chair, which was a bit of a shame, but we managed to get a second one from reception. The staff at the Apsara are a real credit to the place. They were friendly, helpful and focused on providing the best service. They always had a smile on their face and it was a pleasure to have them around the place. Being met with a smile every time we came back in was a real treat. Overall, a perfectly placed hotel which was the best base for a week in this hidden gem.
Stayed 5 nights in Nov 2023

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean rooms, nice staff, beautiful pool and perfect location. Only stayed for two nights but wish we had time to stay longer. If we go back to Cambodia, we will stay there again.

10/10 Excellent

MAJA, Long Island City

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend Apsara hotel. It’s clean, with all amenities and perks. The stuff is very polite and available whenever you might need them. Even if you check out and your flight is late at night you can still use hotel amenities which is great!
Stayed 2 nights in Jul 2023

10/10 Excellent

Eldrin

Stayed 4 nights in Jul 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Apsara Residence hotel couldn’t have been nicer. I used their driver and guide for the temples and was very impressed with their knowledge, professionalism and kindness. I will definitely stay with them again!
Stayed 4 nights in Jun 2023

10/10 Excellent

Oliver

Traveled with family
Liked: Staff & service, property conditions & facilities
Beautiful hotel. Staff was amazing.
Stayed 2 nights in Jun 2023