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City River Hotel

3.5 star property

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February 2025
March 2025

Photo gallery for City River Hotel

Outdoor pool, pool umbrellas, sun loungers
View from property
Outdoor pool, pool umbrellas, sun loungers
Restaurant
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

Map
0531 Achasva Street, Watbo Village, Siem Reap, 00855
  • Apsara Theatre
    ‪5 min walk‬
  • Phsar Chas Market
    ‪6 min walk‬
  • Old Market Area
    ‪6 min walk‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪58 min drive‬

Room options

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | Pillowtop beds, minibar, in-room safe, desk

Superior Double Room, 1 Queen Bed

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room, 3 Twin Beds

Pillowtop beds, minibar, in-room safe, desk

Superior Triple Room, 3 Twin Beds

  • 291 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Pillowtop beds, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Pillowtop beds, minibar, in-room safe, desk

Deluxe Twin Room, 2 Twin Beds

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Pillowtop beds, minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Royal Crown Hotel & Spa

Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (1002)
The price is $45
per night
$55 total
includes taxes & fees
Feb 8 - Feb 9
Royal Crown Hotel & Spa

About this property

City River Hotel

3.5-star Siem Reap hotel, connected to a shopping center in Wat Bo Village
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
City River Hotel offers 65 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Premium satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

This Siem Reap hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. This 3.5-star property offers access to a business center, meeting rooms, and limo/town car service.

Wired and wireless Internet access is complimentary. Event facilities measuring 1076 square feet (100 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, spa services, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

City River Hotel is a smoke-free property.

City River Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 36-hole adjacent golf course
  • Archery
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 21-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40000 per vehicle (one-way)
  • Airport shuttle fee per child: USD 40000 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

City River
City River Hotel
City River Hotel Siem Reap
City River Siem Reap
River City Hotel
Hotel City River
City River Hotel Hotel
City River Hotel Siem Reap
City River Hotel Hotel Siem Reap

City River Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 92 out of 171 reviews" "
Rating 8 - Good. 58 out of 171 reviews" "
Rating 6 - Okay. 12 out of 171 reviews" "
Rating 4 - Poor. 5 out of 171 reviews" "
Rating 2 - Terrible. 4 out of 171 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Adam

Liked: Cleanliness, staff & service
Excellent location
Great centrally located hotel, at the time we were staying it was very quiet. At one stage we were the only guests. Front desk staff are super friendly and helpful. The rooms are a bit older in condition, the bed we felt was on the harder side. Rooftop pool is refreshing and provides a good view of the city.
Stayed 4 nights in Aug 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sort out wifi
Stayed here before. Don’t know why it is not busier. Breakfast is so average it is better going out. But please sort out the wifi. WiFi is so important
Stayed 4 nights in Apr 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast, great location for me.
Stayed 2 nights in Feb 2023

10/10 Excellent

Nathanael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Central location in the city close to a night market and restaurants and shops. Staff is very courteous and helpful. The room is very clean with the only exception of a stained shower curtain. The rooftop pool is a tonic after a hot day of temple visiting. The included breakfast buffet has plenty of delicious fresh fruits including the best dragon fruit I have ever had. All in all, a value packed hotel.
Stayed 1 night in Jan 2020

10/10 Excellent

Nathanael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in a perfect location.
My husband and I had such a nice stay at City River. The location is perfect, the breakfast good (especially the dragon fruit), and the staff were gracious and welcoming. Although the hotel is a little old, it had the charm of an old colonial hotel, with lots of wood panels and ceiling fans.
Stayed 5 nights in Dec 2019

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel and Service
City River Hotel was amazing. From the time we checked-in to the day we departed, we were given 5 star treatment. The hotel is located near other hotels, coffee shops (Brown Coffee across the street) and small businesses. My room was a large king room with good sized bathroom. I loved sitting out on the balcony early mornings sipping my coffee and watching the locals walking, working, etc. The hotel offered a free breakfast each morning and it had both American and Cambodian dishes. The hotel also has a spa and the ladies are magnificent (costs $9 & $16 USD). We tipped everyone that provided us service, but there is a tip box for all employees to the right of the front desk, which we gladly left a very nice tip during our check out. Be sure to ask the front desk to call Mr. Tall if you need a tuk tuk driver. We used his services everyday for $15/day. Mr. Tall speaks English and is a very delightful and kind gentleman. Every single restaurant recommendation he made was excellent. I enjoyed my trip to Cambodia and will definitely return and stay at City River Hotel.
Stayed 5 nights in Sep 2019

8/10 Good

Rob

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nicely situated just across the river from the busy centre. The real star is the roof top pool and bar where you can cool down and prepare for a night on pub steeet. Breakfast is great. Omelettes are freshly made but the noodle soup well worth trying too!
Stayed 3 nights in Oct 2019

4/10 Poor

Daunte

My flight was delayed, so I didn’t get there till almost 10pm. No one was at the front desk. I waited for almost 20 minutes. No one showed up. Then I walked around to see if anyone was around. I found 2 guys from Thailand, and they went to look for an employee. And he was sleep in some room, came out to check me in, then he got me on the phone with the boss. He apologized, and all was well. The next couple of days were okay, just that they didn’t clean my room after the first night. And when I checked out, the other employees saw me, but basically ignored me, and I was alerting them that I was checking out. They paid me no mind, so I dropped the key on the desk, and I bounced. The boss was the only person that could speak English. The other employees didn’t know a lick of English.
Stayed 3 nights in Sep 2019

10/10 Excellent

Sigrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel. My husband and I always stay at City River when we come to Siem Reap. The staff are lovely and the location is great.
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Good location. Friendly helpful staff. Right next to the rivee
Stayed 4 nights in Sep 2019

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The friendliest staff
The friendliest staff at any hotel I have stayed out. Everyone from the lowest grade to the highest spoke to us in English. Tbe price of this hotel is excellent value. Breakfast plenty of choice also the evening menu had something for everyone . The pool atea lovely with a variety of seating. The depth is good not too deep. Everywhere was spotless. Towels provided fresh
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
The staff never kept the customers up to date with what was happening. There was no air conditioning for the night I was there and we were advised there would be a pool to use. There wasn’t , we had to use the neighbours pool. DO NOT STAY THERE
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly helpful staff. Spacious and clean rooms. Very pleased with our stay.
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I booked for the pool but it was unusable unfortunately. Overall the property offers very good value for money. The breakfast was standard fare and had a few changes every day. We ate evening meal a couple of times and it was good and fairly priced too. Location is quiet enough yet convenient to everything. We used grasshopper bicycle tours a couple of times and they are only 3 minutes walk from hotel.
Stayed 5 nights in May 2019

4/10 Poor

Dwight, NJ USA

Disliked: Cleanliness, staff & service
Property not managed well. Pool was very dirty. Hotel was dirty. No air-conditioning except in the rooms. Dining room disorganized and very hot This is a grand Hotel in decline. Great location nice furnishings nice layout but missed managed The staff is very nice and tries hard but no one speaks English much. And they’re totally disorganized I travel extensively and always stay in three star or boutique hotels this one was very disappointing Bad choice
Stayed 5 nights in May 2019

10/10 Excellent

francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Helen

Liked: Staff & service, room comfort
Right in the heart of Siem Reap
Convenient location, good value for money
Stayed 3 nights in Apr 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cambodia
Staff was awesome. I loved having cocktails at night, up on the roof deck above the pool.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with wonderful, friendly and helpful staff. Great position on the river with a short walk to Pub Street etc. but far enough away from the noise and bustle. Great roof top pool with fabulous city views. Recommended
Stayed 5 nights in Mar 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome little hotel
Awesome little hotel. Staff are all very, very sweet and welcoming. We loved the size and cleanliness of our room and the rooftop pool.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and a great location made for a nice stay
Stayed 2 nights in Feb 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Price is Right
Great pool. Very helpful and friendly staff. Great location.
Stayed 2 nights in Feb 2019

6/10 Okay

Kim

Liked: Room comfort
Disliked: Cleanliness
Nice Hotel but lacks cleanliness
Hotel in a good location. Lovely room. Reception staff very nice. However, could do better. We had to ask for our hotel room floor to be cleaned as very dirty. Also the toilet was never cleaned as it had dark water marks down the toilet. The roof top pool is very dirty and I kept asking if the floor could be cleaned. Each time I asked they made a attempt but it needs moping every morning as when you walked around your feet were black, which ended up in the pool which was making the pool very dirty and mouldy. Every time we had breakfast we were ill. The only thing same thing we had was water and tea, so I think the water may be contaminated. I think the Management needs to step up to support the staff and look at the facilities to make this a better place to stay.
Stayed 6 nights in Feb 2019