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Jaya House River Park

5.0 star property

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Photo gallery for Jaya House River Park

2 outdoor pools, pool umbrellas
Junior Plunge Pool Suite King | View from room
Bar (on property)
Exterior
Deluxe Twin | 1 bedroom, premium bedding, free minibar, in-room safe

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Free WiFi
  • Room service

Explore the area

Map
River Road, Treang Village, Slar Kram Commune, Siem Reap, Siem Reap, 17000
  • Pub Street
    ‪3 min drive‬
  • Angkor Night Market
    ‪4 min drive‬
  • Angkor Wat
    ‪6 min drive‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪59 min drive‬

Room options

View all photos for Deluxe King

Deluxe King | 1 bedroom, premium bedding, free minibar, in-room safe

Deluxe King

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Plunge Pool Suite King

Junior Plunge Pool Suite King | View from room

Junior Plunge Pool Suite King

  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King with Pool View

Junior Suite King with Pool View | 1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite King with Pool View

  • 968 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin

Deluxe Twin | 1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Twin

  • 409 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

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About this property

Jaya House River Park

5-star Siem Reap hotel close to Royal Garden
2 outdoor pools, a full-service spa, and a restaurant are available at this hotel. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Jaya House River Park offers 36 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site.

Children under 6 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Jaya House River Park features 2 outdoor swimming pools. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and a garden. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Jaya House River Park has designated areas for smoking.

Jaya House River Park has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Free area shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • In a provincial park
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 12

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 35 per room
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the swimming pool without adult supervision
Guests under 10 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Jaya House River Park Hotel Siem Reap
Jaya House River Park Hotel
Jaya House River Park Siem Reap
Jaya House River Park Hotel
Jaya House River Park Siem Reap
Jaya House River Park Hotel Siem Reap

Jaya House River Park Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 222 out of 229 reviews
Rating 8 - Good. 6 out of 229 reviews
Rating 6 - Okay. 0 out of 229 reviews
Rating 4 - Poor. 0 out of 229 reviews
Rating 2 - Terrible. 1 out of 229 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
Beautiful property! Excellent customer service! Above and beyond you will find anywhere else! Excellent food and spa!
Stayed 1 night in Dec 2024

10/10 Excellent

JINIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Jaya House instead of a chain and we are so happy we made that decision. Christian, the owner, has created an incredible and luxurious hotel with service that will blow you away. They were so thoughtful and caring at every turn, provided tuk tuk service, laundry service, massage benefits, an incredible restaurant, luxurious grounds, an amazing room and much more. The employees are all really well treated and you can tell everyone is happy to be there. It really made our stay enjoyable and ultra relaxing. Thanks Jaya house!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite hotel stay to-date!
We had an excellent honeymoon stay at Jaya House. From pick-up at the airport, to drop off 5 days later, we were able to relax and really enjoy Siem Reap. The hotel owner helped organize a multi-day tour of the Angkor temples with a fabulous tour guide (Mr. Hann) and we still had ample time to enjoy the pools and spa facilities at the hotel and explore the town. The food at the restaurant is excellent, especially the Khmer cuisine, and very reasonably priced. The staff is LOVELY! So attentive and kind. We will be back to the area and wouldn’t think of staying anywhere else!
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best places we stayed in our trip to Thailand, Cambodia and Vietnam. I would highly recommend Cambodia and the Jaya house as great easy safe places to visit, explore and start to understand the culture. Cambodia was awesome and the people at Jaya River House were exceptional
Stayed 3 nights in Dec 2024

10/10 Excellent

Nudrat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jays House made our trip to Siem Reap so much better. Stepping of the plane to find someone waiting for us with cold towels and fresh fruits was amazing. Each of the staff at Jaya house seemed so happy to work there and so eager to cater to our every need. The outstanding things were the complimentary laundry, included breakfast, complimentary daily massages, complimentary tuk tuk’s and a phone for us to beckon and call at anytime. There was no issue that was too hard. We were offered a complimentary super delayed checkout which ensured we were so comfortable before our late flight. The hotel restaurant had excellent dining options. Would stay here in a heart beat again. I wish I could name all the staff that looked after us - Finn, Chris, Sapoun, Anna, Lina, Sophia, Tay, everyone was so kind.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jarell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel i have ever had the opportunity to visit. The service is out of this world
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful place to relax
This was a beautiful hotel with lovely staff. We were instantly greeted by smiling and helpful people. They whisked us right into the restaurant to sit and discuss our stay which was nice to know what to expect. They handled everything from booking a tour guide to Angkor Wat and giving us local recommendations. A nice touch was giving us a small sheet of Cambodian phrases to know and also having hotel tuktuks that could take you where you wanted to go in the city with a little phone they give you to call one when needed. I wish I could give them a full 5 stars but while they tried to be aware of a food allergy, they still tried to give us soy sauce and even croutons in a salad. When I asked if the croutons were gluten-free the server insisted they were. He then called our room a couple of minutes later to let us know they were *not* gluten free. While they did have gluten free bread on hand, I think more work needs to be done to mark the menu with options and educate the staff better on such allergies. Other than that, I would absolutely return again happily.
Stayed 4 nights in Nov 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the warm welcome to us leaving, the service was impeccable. The food was delicious, especially the freshly baked bread. The rooms were kept immaculate. Thoroughly enjoyed our stay and would highly recommend staying here.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kirsten

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place! The food was wonderful and the staff was super friendly and great. Especially loved the massages included each day!
Stayed 4 nights in Nov 2024

10/10 Excellent

Bhupendra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lawrence

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, far beyond any other hotel that I’ve experienced in this price range. Each staff member was incredibly friendly and went out of his or her way to optimize our experience. When they learned that we had a late flight, the staff took it upon themselves to look for late checkout options for our group. Details such as complimentary tuktuk service and massages made for a lovely stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Jaya House!!
Absolutely amazing!! Most friendly hard working happy people we have ever met!!! Fantastic FOOD! Pools ! Spa treatments every day!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic from the moment you arrive
From the moment we set foot on the property we were welcomed like family. Everyone here is kind, helpful and so friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Cliff, Brookline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It isn't a perfect property but its darn near close. Exceptional staff, an owner who eschews typical hotel practices, really good food and a breakfast better than almost every hotel we have stayed at. Services that come with the cost of the room. Just exceptional.
Stayed 4 nights in Oct 2024

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel that we have ever stayed at! The staff is incredible, and the facility is beautiful. We had a room with our own plunge pool, which was great to hop in and out of from sweaty clothes! The restaurant is also good. The owner was around and is very well thought of by the staff and other locals—he has really mentored a lot of young local Cambodians in the hospitality field. Thank you so much for our wonderful stay there! Wish I could give it 10 stars!
Stayed 4 nights in Oct 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay!
Stayed 5 nights in Aug 2024

10/10 Excellent

Christie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Siem Reap and I would highly recommend. This beautiful property had the best service I have ever come across. Perfectly clean and large modern rooms. The gardens and pool areas are stunning. Everything is included - mini bar, tuk tuk service, laundry and daily massages. We were greeted on our return every day with cold towels and drinks. Every single staff member goes out of their way to make you feel welcome and nothing is too much trouble for them.
Stayed 4 nights in Aug 2024

10/10 Excellent

Leida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel experience ever!
Amazing time at the hotel. They thought of every detail to make our stay comfortable. Best hotel experience ever!
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service i have ever received at any hotel. Exceptional
Stayed 4 nights in May 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I have ever stayed - I had high expectations due to previous reviews - they exceeded them on every level - already trying to figure out when I can return
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never had better service than I had at Jaya House during my stay. On top of that the property was immaculate and everything was of the highest quality and comfort.
Stayed 3 nights in Apr 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an exceptional stay at Jaya House. The staff were friendly, attentive, and professional. The hotel may be a bit pricier than other hotels, but the experience more than makes up for it! They picked us up from the airport with a cool towel and fresh fruit. They offered a complementary massage each day of our stay. They are doing their part to protect the environment, giving us reusable water bottles for our stay and planting trees in the community. They provided a free tuk tuk into the city center (a short ride) and picked us up when we wanted to come home. The space was pristine, the pool was lovely, and we enjoyed the spa and rooftop cafe - complete with a singer on the weekends!
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than I ever imagined
Everything about this hotel was amazing. The ever helpful staff, the thoughtful take away breakfast for the early trip to the airport, the unlimited laundry, tuk tuk service and fantastic food. Loved the ice cold water brought automatically whenever sitting around the pool. Could not recommend this hotel highly enough
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible place to stay in Siem Reap to explore the temples and enjoy the town. The staff were extremely helpful and accommodating. The pools and grounds are immaculate.
Stayed 2 nights in Mar 2024