Koulen Central Hotel

4.0 star property

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Photo gallery for Koulen Central Hotel

Courtyard
2 outdoor pools
2 bars/lounges, swim-up bar
1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds
32-inch Smart TV with digital channels

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Spa
  • Parking included
  • 24/7 front desk

Explore the area

Map
Sivatha Street, Siem Reap, Siem Reap, 171202
  • Old Market Area
    ‪3 min walk‬
  • Pub Street
    ‪5 min walk‬
  • Angkor Night Market
    ‪7 min walk‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪54 min drive‬

Room options

Standard Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, 1 King Bed, Balcony

  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Queen Bed

  • 646 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Quadruple Room

  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Standard Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room, Balcony

  • 495 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Family Suite, 2 Bedrooms

  • 1292 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Koulen Central Hotel

4-star Siem Reap hotel, connected to a shopping center in Downtown Siem Reap
2 outdoor pools, a full-service spa, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, 2 bars/lounges, a swim-up bar, and a sauna are onsite. Change of towels is available on request.
Koulen Central Hotel offers 200 air-conditioned accommodations with minibars and safes. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 32-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include Thai massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is open daily.
Koulen Central Hotel features a full-service spa, 2 outdoor swimming pools, a sauna, and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a swim-up bar. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers tour/ticket assistance, a garden, and concierge services. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Koulen Central Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Koulen Central Hotel has a restaurant on site.

Languages

English, French, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 for adults and USD 6 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Full-service spa
  • Outdoor pool (guest access)
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator (63 inch wide door)
  • Front entrance ramp
  • Hospital bed
  • Sign language-capable staff
  • Smooth flooring in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Koulen Central Hotel Hotel
Koulen Central Hotel Siem Reap
Koulen Central Hotel Hotel Siem Reap

Koulen Central Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 30 out of 36 reviews
Rating 8 - Good. 4 out of 36 reviews
Rating 6 - Okay. 0 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

Absolutely wonderful! From the moment you walk in, they make you feel like royalty. They are so eager to please and take care of you. They will arrange activities, Tuk Tuks, breakfast to go, taxis,etc…The rooms are great! So spacious and clean. All the amenities you need too (combs, toothbrush, etc…) Pools are the perfect temperature and so relaxing with a beautiful view of the city. Massage was amazing and by an experienced therapist. If we ever come back to Cambodia we will stay here! Big Thank you to Nita, Somura, and Thyna for your hospitality!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Clifton

Traveled with family
Liked: Amenities
Really great hotel. I can’t recommend it enough. I look forward to staying there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gavin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Meenakshi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent of Business or Leisure

Excellent facilities, Great location and Friendly staff at front desk. We booked the family suite room and it 2 ensuite rooms and a living area with a half-bath which was very comfortable for us on a business/ leisure trip. Close to the AngkorWat complex, walkable to Pub Street. Great pool and ambience in the terrace restaurant was amazing at night
Stayed 2 nights in Mar 2025

8/10 Good

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel with excellent staff

When we arrived, we were originally given a room that had previously been occupied by a smoker even though the hotel is non-smoking. They accommodated us quickly into a new room. The staff was very attentive and kind.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel at a very reasonable rate.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mongkul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a great stay. Stayed for 4 nights and everything was excellent. My only complaint was the noise. Felt like the walls are so thin. I can hear everything that’s going on. They were doing repairs or something but it was going all day that was annoying. It constantly gave me headaches. All that pounding and drilling I had to ask them to stop which they did. Other than that, it was a great stay. Breakfast was amazing!
Stayed 4 nights in Jan 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent choice for Siem Reap

Great new hotel, very central, nice breakfast, big clean rooms, super comfy (firm) beds, friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen, Roanoke

Traveled with family
Liked: Amenities
Beautiful clean resort like.. best pool I have ever seen around the world.. family suite is spacious and wonderful .. great gym and amazing breakfast included.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities

Great Staff

As per my previous review, I enjoyed the hotel so much that I booked an extra week. The hotel is excellent and one of the reasons is the staff who made me feel so welcome by being so friendly and providing great service. I’d like to name just a few of the staff who made my stay so pleasant; Soborey, Kolab, Bossaba, Sophors, Panha, Tha, Ramon, Sreyreath, Dara and Chea Solin. Thank you so much to the whole staff for a great stay.
Stayed 7 nights in Aug 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. New! Only feedback is try to keep the AC on on common areas
Stayed 4 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Booked an Extra Week

I really enjoyed my stay at this hotel, so much so that I booked an extra week. The hotel is only 8 months old so everything is new. The staff are so very friendly, polite and helpful. The rooms are of good quality and my balcony was private. The free to use spa is excellent and such an asset for the hotel. Highly recomended.
Stayed 14 nights in Jul 2024

2/10 Terrible

QUENTIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Médiocre

Hôtel vieux ringard . Aucune isolation phonique des chambres . Chambres aveugle fenêtre sur une cour intérieur. Pour dormir c’est suffisant
Stayed 2 nights in Mar 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Marie Helene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel professionnel et très gentil
Stayed 3 nights in Feb 2025

10/10 Excellent

Jong Woo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pub Street와 도보로 이동가능하고, 주변이 조용해서 편안히 쉬고갑니다. 조식은 먹을만하고 수영장과 헬스장은 괜찮습니다. 오토바이 렌트샵과 주유소도 근처에 있어서 이용이 편리합니다.
Stayed 2 nights in Feb 2025

8/10 Good

Solvei Emily

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Perfect place

Perfect location, great hotel and absolutely worth the money. Service at the rooftop bar was extremely slow and few people understood English, but everyone was very kind and polite. Would absolutely stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Var et bra hotell, bare noen småting. Rommet var kjempestort, men det var ingen stoler der. Bassengområdet hadde for få solsenger og det var en kamp for livet om å få et håndkle. Som sagt, det var et uten tvil et bra opphold og bor der gjerne igjen.
Stayed 1 night in Jan 2025

10/10 Excellent

Kanako

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Joci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Localização excelente! Hotel confortavel, limpo, staffs amaveis. Academia maravilhosa. Tudo perfeito! Super recomendo.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt hotel

Hotellet ligger dejligt centralt midt i byen, restauranterne og butikkerne ligger lige ude på gaden. Angkor Wat er der ca. 20 minutters kørsel til.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Stayed 4 nights in Nov 2024

10/10 Excellent

susumu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025