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Koulen Central Hotel

4.0 star property

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Photo gallery for Koulen Central Hotel

2 outdoor pools
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Junior Double Room, 1 Queen Bed, City View | Living area | 32-inch Smart TV with digital channels
2 bars/lounges, swim-up bar
2 bars/lounges, swim-up bar

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • Bar
  • Spa
  • Parking included
  • 24/7 front desk

Explore the area

Map
Sivatha Street, Siem Reap, Siem Reap, 171202
  • Old Market Area
    ‪3 min walk‬
  • Pub Street
    ‪5 min walk‬
  • Angkor Night Market
    ‪8 min walk‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪61 min drive‬

Room options

View all photos for Standard Twin Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Standard Twin Room, 2 Twin Beds

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Double Room, 1 King Bed, Balcony

  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Junior Suite, 1 Queen Bed

  • 646 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Quadruple Room

  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Double Room, 1 King Bed

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Twin Room

  • 409 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Standard Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Twin Room, Balcony

  • 495 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Family Suite, 2 Bedrooms

  • 1292 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

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About this property

Koulen Central Hotel

4-star Siem Reap hotel, connected to a shopping center in Downtown Siem Reap
2 outdoor pools, a full-service spa, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, 2 bars/lounges, a swim-up bar, and a sauna are onsite. Change of towels is available on request.
Koulen Central Hotel offers 200 air-conditioned accommodations with minibars and safes. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 32-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include Thai massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is open daily.
Koulen Central Hotel features a full-service spa, 2 outdoor swimming pools, a sauna, and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a swim-up bar. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers tour/ticket assistance, a garden, and concierge services. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Koulen Central Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Koulen Central Hotel has a restaurant on site.

Languages

English, French, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 for adults and USD 6 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Full-service spa
  • Outdoor pool (guest access)
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Highchair
  • In-room babysitting (surcharge)
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator (63 inch wide door)
  • Front entrance ramp
  • Hospital bed
  • Sign language-capable staff
  • Smooth flooring in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Koulen Central Hotel Hotel
Koulen Central Hotel Siem Reap
Koulen Central Hotel Hotel Siem Reap

Koulen Central Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 21 out of 23 reviews
Rating 8 - Good. 2 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent choice for Siem Reap
Great new hotel, very central, nice breakfast, big clean rooms, super comfy (firm) beds, friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen, Roanoke

Traveled with family
Liked: Amenities
Beautiful clean resort like.. best pool I have ever seen around the world.. family suite is spacious and wonderful .. great gym and amazing breakfast included.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff
As per my previous review, I enjoyed the hotel so much that I booked an extra week. The hotel is excellent and one of the reasons is the staff who made me feel so welcome by being so friendly and providing great service. I’d like to name just a few of the staff who made my stay so pleasant; Soborey, Kolab, Bossaba, Sophors, Panha, Tha, Ramon, Sreyreath, Dara and Chea Solin. Thank you so much to the whole staff for a great stay.
Stayed 7 nights in Aug 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. New! Only feedback is try to keep the AC on on common areas
Stayed 4 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked an Extra Week
I really enjoyed my stay at this hotel, so much so that I booked an extra week. The hotel is only 8 months old so everything is new. The staff are so very friendly, polite and helpful. The rooms are of good quality and my balcony was private. The free to use spa is excellent and such an asset for the hotel. Highly recomended.
Stayed 14 nights in Jul 2024

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel top, propre, neuf, situé en plein hyper centre ville. Les resto et commerces sont au pied de l'immeuble. Excellent accueil, on nous a accompagnés et présenté la chambre, rideau occultant et pas de bruit de la rue sauf en journée. Grande chambre avec deux immenses lits et grand balcon. Salle de bain avec douche et baignoire. Manque de meuble de rangement et tiroirs. Excellent petit déjeuner complet avec de vraies viennoiseries à la française. Deux stands omelette donc pas d'attente. Salle de gym complète sauna hammam inclus au prix. Pas de musique en salle de sport et au sauna ... Dommage. Immense rooftop avec un bar et vue dégagée. Chanteuse en soirée. Une piscine de natation avec cascade. Une pataugeoire pour enfants et une piscine tranquille pour bronzer au calme. Le personnel est tout le temps aux petits soins. Parking surveillé gratuit si vous louez un scooter. Je remercie tous les membres du personnel que l'on ne voit pas qui ont oeuvré pour notre confort. Je remercie ceux que j'ai croisé qui ont embelli notre séjour par leur gentillesse et dont je n'ai pas retenu le prénom. Je remercie ceux qui nous ont renseigné, servi, accueilli et couvert de sourires quotidien : Chesda, Meak Kevmany, Soeun Raksmee, Pha, Traînee, Chhom Rouen Vatey, Lin Houx et Chan Tha Sreynik. Un séjour parfait, merci à tous.
Stayed 19 nights in Nov 2024

10/10 Excellent

hosang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
훌륭한 호텔에서 편안하게 지내다 갑니다.
깨끗한 시설과 친절한 서비스 만족스러운 숙박이었습니다. 현지 가이드 분 말씀에 따르면 오픈한지 얼마 안되었다고 합니다. 5층에 조식, 스카이라운지 수영장 등 모두 훌륭합니다. 도보로 펍스트리트 가까워서 저녁에 식사와 간단한 맥주 완벽합니다. 추천합니다. ^^
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian Jacobo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención al cliente
La atención fue excelente. Todos con muy buena disposición y atentos a nuestras necesidades.
Stayed 2 nights in Feb 2024