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Maison Polanka

5.0 star property

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Photo gallery for Maison Polanka

Room
Terrace/patio
Room
Ecotours
Living area

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Spa
  • Free WiFi

Explore the area

Map
Upper East River Road, North of Wat Polanka, Siem Reap, Siem Reap
  • Miniature Replicas of Angkor’s Temples
    ‪5 min walk‬
  • Charles de Gaulle Road
    ‪7 min walk‬
  • Royal Garden
    ‪8 min walk‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪59 min drive‬

Room options

View all photos for Suite, Pool View

Suite, Pool View | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Pool View

  • 828 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom

Deluxe Villa, 1 Bedroom | Living area | Flat-screen TV, DVD player

Deluxe Villa, 1 Bedroom

  • 1291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 2 Bedrooms

Deluxe Villa, 2 Bedrooms | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Villa, 2 Bedrooms

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite

Family Suite | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Family Suite

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

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The price is $255
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$311 total
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About this property

Maison Polanka

5-star Siem Reap hotel walkable to Royal Garden
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and spa services.
Maison Polanka offers 6 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; local and international calls are complimentary (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
In addition to a full-service spa, Maison Polanka features an outdoor pool and complimentary bicycles. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers spa services, a library, and a terrace. Onsite self parking is complimentary.

Maison Polanka has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 12:30 PM.
The Sala - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Filipino, French, Khmer, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 12:30 PM for a fee: USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • The Sala

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground
  • Yoga classes

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Thai massages

Accessibility

  • No elevator

More

  • Built in 1998
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 65.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 for adults and USD 10 for children
  • Rollaway bed fee: USD 65.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Maison Polanka Hotel Siem Reap
Maison Polanka Hotel
Maison Polanka Siem Reap
Maison Polanka
Maison Polanka Hotel
Maison Polanka Siem Reap
Maison Polanka Hotel Siem Reap

Maison Polanka Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 23 out of 23 reviews
Rating 8 - Good. 0 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

keshav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exceptional property with absolutely beautiful and quiet grounds, a gorgeous swimming pool, and the friendliest and most hospitable staff that you will find. There are relatively few guests unlike the big chain properties, so you will get individualized attention. They arranged some events like the Apsara dance show and Jeep tour of mountain and waterfall area. These were great. Much nicer to stay here than big chain properties.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really wonderful stay here. A genuine oasis away from the hustle and bustle of Siem Reap, yet still possible to get to walk (or 3 minute tuk-tuk if you don’t fancy the heat!) to local restaurants etc. staff excellent (very friendly, nothing is too much trouble, but also unobtrusive). And the food at the restaurant is first class.
Stayed 3 nights in Mar 2023

10/10 Excellent

Amber, Beaumont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Ross

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! Such a beautiful experience. Thank you so much

10/10 Excellent

Duncan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Absolutely amazing property and staff. A tranquil oasis in Siem Reap where you feel (and sometimes are) like the only people there. They went out of their way to make our kids (10 and 12) feel at home, arranged a child friendly guide and transport for two days of temple tours, and set up an amazing elephant encounter near the Kulen mountains. The house that we stayed in felt luxurious and had every amenity we could want and was perfect for our family of four. They set up a bike with basket, lock and water bottle so I could tour the city on my own. All in all one of the most amazing places I’ve stayed.
Stayed 5 nights in Nov 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Serene atmosphere, superb service! Thoroughly enjoyed my stay
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

The hotel was amazing, in every details. The Manager Richard disk everything to make sure we had a superb experience.
Stayed 3 nights in Nov 2018

10/10 Excellent

Ben&Georgia, New Jersey, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW!! If you are in Siem Reap, you must stay at Maison Polonka. What a unique experience!! The rooms are amazing including elegantly appointed traditional Cambodian houses. The staff was phenomenal. We were cared for and attended to at every turn. We were greeted with cold towels, cold water and/or hot tea upon each return to the hotel. The rooms included wonderful bath products and an in-room tea set with a wide range of teas and beautiful pottery tea cups. The hotel staff arranged for all our transportation and touring. Each tour and tour guide they booked was unquestionably among the best. The spa and massage services were fantastic. The hotel restaurant had breakfast, lunch, tea and dinner available. We strayed once to a local restaurant and then vowed only to eat at the hotel. The menu (which included local dishes) was extensive and each dish was carefully and expertly prepared. The property, complete with calming swimming pool, and its many palm trees are also exquisitely beautiful and meticulously cared for. In short, this wonderful and welcoming place was so amazing that we truly did not want to leave. Our compromise: we will return!!
Stayed 3 nights in Nov 2018

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel
Amazing place! Room was beautifully furnished, well appointed, clean and staff was super accomodating! Felt like a princess.
Stayed 2 nights in Mar 2018

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Maison Polanka!
Maison Polanka was incredible! Gorgeous rooms, amazing staff, great service! I highly recommend it.
Stayed 1 night in Mar 2018

10/10 Excellent

Krishnan , Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very personalise service and staff very friendly
Stayed 3 nights in Feb 2018

10/10 Excellent

seh, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis
Tucked away in the touristy Siem Reip is this elegant oasis. The grounds are an astonishment of tropical plantings perfectly maintained. The service is subtle and impeccable. The food is excellent, better than anything you'll have In the town. Massage there is sublime. Though the level of concentrated tourism of the town is difficult to take Maison Polenka makes the whole experience graceful.

10/10 Excellent

Amanda, Pittsburgh, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotel stays, globally
I travel a lot for both work and fun, and I've stayed in a lot of 4 and 5 star places. Maison Polanka is up there among my favorite hotels ever. I wish we could have stayed longer. The property is a nice quiet, cool, and relaxing retreat from the hustle and bustle of the city, but it's still conveniently located. The food was excellent, as was the wine list. It's clear the property has some French influences. The property is lovely, the staff are helpful but not intrusive, they do a good job of leaving citronella around the sitting areas to keep the mosquitoes away, and the free bikes are great for touring the city. There are tuk tuk drivers It was a great experience all around. I wish we had had time to try the massages.

10/10 Excellent

Yuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best forever
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
cadre. grand calme. personnel tres attentionne. service impeccable
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Nice
Feel like home
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel au calme.
Boutique Hotel au calme ; idéal pour visiter Angkor.
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the very best
Where to start... We've had the good fortune to stay in many of the best hotels around the world and Maison Polanka may possibly be my favourite. It is a true luxury to stay here, not for material reasons, although the whole place is impeccable, but because you feel as though you have been welcomed into a family. The staff are incredible, always smiling, always ready to help. They remember your name, your preferences, your plans for the week, always ready to make your time spent with them as pleasant as possible. Where else greats you on your return with cool mint-scented towels and an interest in your day? Or leaves waterproof coats, maps and bottles of water in the basket of your bicycle without you even having to ask? Everything was taken care of before we even knew we needed it. There are only a few houses (authentic Cambodian raised houses dismantled and reassembled for the hotel) nestled into a meticulously maintained garden full of palms, banana trees and bamboo. Watch out for the frogs on the paths when you come back at night! It's like living in a luxury jungle. The Green Room is wonderful with a huge terrace, you feel like you're floating amongst the trees! Add to this a lovely cool pool and a really top notch restaurant, we stayed for a week and were so incredibly sad to leave! We will 100% be back. Thank you for creating such a wonderful place to stay!
Stayed 8 nights in Aug 2018

10/10 Excellent

LAURENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magique
Extraordinaire! Magique! Impossible d'imaginer aller dajns un autre hôtel de Siem Reap. Ce lieux est plus qu'un hôtel, a découvrir absolument.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un havre de paix.
Petite structure de 5 chambres au coeur d'un sublime jardin, un véritable havre de paix, superbe piscine, bonne table. Le personnel est très souriant et aux petits soins. Allez-y sans hesitation aucune.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

JORGE, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Detalles
Muy agradecido pasamos nuestro viaje de aniversario con preciosos detalles por parte de la administración incluyendo un hermosa tarjeta firmada por TODOS los miembros del Hotel , muy recomendable