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Memoire Palace Resort & Spa

5.0 star property

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Family Suite, 2 Bedrooms, Pool View | Terrace/patio
Point of interest
Family Suite, 2 Bedrooms, Pool View | Terrace/patio
Lobby
Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • All inclusive

Explore the area

Map
#25 Psar Kraoum Road, Siem Reap, Siem Reap
  • Old Market Area
    ‪2 min drive‬
  • Pub Street
    ‪2 min drive‬
  • Angkor Night Market
    ‪3 min drive‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪62 min drive‬

Room options

View all photos for Family Villa

Premium bedding, pillowtop beds, minibar, in-room safe

Family Villa

  • 8931 sq ft
  • Sleeps 22
  • 6 King Beds and 2 Twin Beds

View all photos for Junior Garden Suite with Balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Garden Suite with Balcony

  • 640 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Studio Suite, 1 Bedroom, Pool View

Room amenity

Exclusive Studio Suite, 1 Bedroom, Pool View

  • 783 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Pool View

Premium bedding, pillowtop beds, minibar, in-room safe

Family Suite, 2 Bedrooms, Pool View

  • 1291.7 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Grand Pool Suite with Terrace

Room amenity

Grand Pool Suite with Terrace

  • 783 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Garden Suite with Balcony

Grand Garden Suite with Balcony | Premium bedding, pillowtop beds, minibar, in-room safe

Grand Garden Suite with Balcony

  • 712 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Pool Suite with Terrace

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Pool Suite with Terrace

  • 712 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Memoire Palace Resort & Spa

5-star Siem Reap hotel connected to a shopping center, close to Old Market Area
This smoke-free hotel features 2 restaurants, an attached winery, and 3 outdoor pools. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a full-service spa, a fitness center, and a bar/lounge.
Memoire Palace Resort & Spa offers 88 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature fireplaces and minibars. Rooms open to balconies. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Pillowtop beds feature premium bedding. 45-inch Smart televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Memoria Spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are 2 hot springs open between 8:30 AM and 8:30 PM.
Some rates at Memoire Palace Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A winery is attached to this Siem Reap hotel. Memoire Palace Resort & Spa features a full-service spa, hot springs, and 3 outdoor swimming pools. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. Event facilities measuring 1550 square feet (144 square meters) include a conference center. This Colonial hotel also offers a children's pool, a fitness center, and a sauna. Guests can use the outdoor pool at a partner property. For a surcharge, the property provides an area shuttle within 1.5 kilometers and an airport shuttle (available 24 hours). Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Memoire Palace Resort & Spa is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
AHA UDOM - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
The Stage 1960s - Overlooking the pool and garden, this fine-dining restaurant serves dinner only. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

All inclusive details

All-inclusive room rates at Memoire Palace Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Land activities

Fitness facilities
Spa facilities
Limited spa services

Lessons/classes/games

Yoga

Languages

English, Khmer, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1.5 km
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • AHA UDOM
  • The Stage 1960s

Things to do

  • 2 hot springs
  • 3 outdoor pools
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Outdoor pool (guest access)
  • Private wine tours
  • Sauna
  • Steam room
  • TV in common areas
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery
  • Winery release events

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's pool
  • Dining table
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (1,550 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vineyard

Full-service spa

  • 2 hot springs
  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot springs open from 8:30 AM - 8:30 PM
  • Hot springs water temperature - 50 ºF
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Accessible bus station shuttle
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • No elevator
  • Phone accessibility kit
  • Smooth flooring in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • 9 buildings
  • Built in 2018
  • Colonial architecture
  • Electric bike charging
  • Mosquito nets
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Shared accommodations
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 150
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 135.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: USD 150 (subject to availability)
  • Rollaway bed fee: USD 135.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 6 AM to 10 PM
Hot springs access available from 8:30 AM to 8:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Memoire Palace Resort Siem Reap
Memoire Palace Resort
Memoire Palace Siem Reap
Memoire Palace
Memoire Palace Resort Spa
Memoire Palace & Spa Siem Reap
Memoire Palace Resort & Spa Hotel
Memoire Palace Resort & Spa Siem Reap
Memoire Palace Resort & Spa Hotel Siem Reap

Memoire Palace Resort & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 86 out of 93 reviews
Rating 8 - Good. 6 out of 93 reviews
Rating 6 - Okay. 0 out of 93 reviews
Rating 4 - Poor. 0 out of 93 reviews
Rating 2 - Terrible. 1 out of 93 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rodney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Away From Home
My home away from home. Welcoming staff. Large rooms. Rey comfortable Ed. Large buffet breakfast. Quiet neighborhood. Who can ask for more?
Stayed 11 nights in Dec 2024

10/10 Excellent

Andrea, Herriman

Traveled with family
Liked: Cleanliness
Wonderful hotel! The room was great! The pool was very nice and the food was delicious. The staff were incredibly friendly and helpful! Will stay again!! This hotel is excellent!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kai Le

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

A.T.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facilities rooms swimming pool
Stayed 2 nights in Nov 2024

10/10 Excellent

Airene Aguilar, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Shih Chung, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are extremely helpful and friendly. They went above and beyond to arrange early breakfast delivered for room service upon request, so that we can leave for airport early. Very good quality spa too. The facilities including swimming pool felt a bit dated and considerable amount of frogs on the grounds. Some small insects also came through gaps of windows but that sometimes cannot be helped in a tropical country. Overall, a very good stay and highly recommended!
Stayed 3 nights in Sep 2024

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Vijai

Stayed 3 nights in Jul 2024

10/10 Excellent

Randall, Honolulu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved being at Memoire Palace Hotel. The food was amazing. Every meal was such a treat. The staff was very professional and nice. We enjoyed a room upgrade which made out 4 night stay so enjoyable. Our massages were also very good. We can’t wait to go back.
Stayed 4 nights in Jun 2024

10/10 Excellent

Sonal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a Superior Pool Suite which upon checkin we were upgraded to the Grand Pool Suite. The rooms were large, nicely decorated and overlooked the pool. Infact you could walk into the pool from the building. The staff were very helpful and friendly and went over and above thier call of duty. The kitchens had closed by the time we arrived, so we hadn't eaten anything. The staff very kindly had sandwiches made for us. When we did the sunrise Angkor Wat tour, we even had a take away breakfast at 4.30am waiting for us. The only small suggestion I would make is include more vegetarian / vegan food selections in the breakfast and on the menu.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay
Lives up to its name, amazing hotel with large wonderful genuinely luxurious, clean well maintained rooms. Nice restaurant with a good selection of meals and fantastic service. The resort style pool in the middle of the hotel is a delight even on the hottest of days. Staff are warm and welcoming and happy to help when needed. The hotel is a short ride from the city centre, and while we are all here for the temples, it is an oasis in its own right just to relax and getaway form everyday life aided by the Spa offering any type of massage you may require.
Stayed 4 nights in May 2024

10/10 Excellent

Candace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the property, great spa, rooms, services, food and pool. I didn’t receive any extra benefits from my VIP status. My sisters booked a room at the hotel and her room got upgraded without VIP status.
Stayed 3 nights in May 2024

10/10 Excellent

Mark, Waxhaw

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was impeccable. The staff were friendly, the room was clean and comfortable, the spa and pool were amazing, and the restaurant breakfast was maybe the best we've had in Southeast Asia (and we have lived in Southesst Asia for years).
Stayed 3 nights in Apr 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Pool and bar, and spa was fantastic. Dining (when needed) was very good as well and the staff was perfect. Wouldn't have changed a thing - great stay and I highly recommend.
Stayed 4 nights in Mar 2024

10/10 Excellent

Rodney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about this Hotel and staff. It is where I stay while in Siem Reap. Most of the rooms are in 2 story condo buildings located around a meandering swimming pool to represent a idyllic European village on a creek. Excellent Steff. Most welcoming. Relaxing. Lots of street markets close, But, the property is very quiet. The bedrooms are luxurious. Prefect for a couple or family stay. The cost of a stay is much less than what one would expect given the facilities.
Stayed 3 nights in Mar 2024

10/10 Excellent

Charles H

Stayed 4 nights in Mar 2024

10/10 Excellent

Makkalearn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, toilet separate from shower-a must for me but uncommon in some part of Cambodia, quiet, very comfortable bed, and nice staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little away from the main town but only a short tuk tuk ride. The staff are very helpful and attentive. We ate in both the hotel’s restaurants which are excellent. The large pool area was lovely to relax around after sightseeing. We used the gym and spa, again, excellent facilities. Highly recommend this place.
Stayed 5 nights in Feb 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to escape
Stayed 5 nights in Feb 2024

10/10 Excellent

Kesor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Memoire Palace Resort & Spa during our visit to Siem Reap. The whole experience was amazing. The staff were extremely friendly and attentive. The moment we arrived, we were greeted with such great hospitality. The property is stunning, and our room was clean and beautiful. There is plenty of variety to choose from at breakfast. The food was delicious. Without hesitation, we would come back in a heartbeat. We highly recommend this hotel!

10/10 Excellent

Gerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing!!
Stayed 4 nights in Nov 2023

10/10 Excellent

Gregory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was top notch especially from Chaya who helped us with so many things. Thank you for making our stay comfortable and very enjoyable
Stayed 1 night in Nov 2023

10/10 Excellent

Sunshine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the environment, love the foods, love people there, will be back soon.

10/10 Excellent

Rose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in from front desk staffs, manager, food services, drivers , all they’re staffs are very friendly, they are all accommodating and nice. Rooms are clean and easy access.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jessie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the room big space, comfortable bed with balcony