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Pacific Hotel & Spa

5.0 star property

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Photo gallery for Pacific Hotel & Spa

Outdoor pool, pool umbrellas
Couples treatment rooms, sauna, hot tub, body treatments, aromatherapy
Lobby
Colonial Twin Room | Minibar, in-room safe, individually furnished, desk
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Gym
  • Parking included
  • Spa

Explore the area

Map
National Road No. 6, Kaksekam Village, Sror Nge Commune, Siem Reap, Siem Reap
  • Cambodian Cultural Village
    ‪8 min walk‬
  • Pub Street
    ‪6 min drive‬
  • Angkor Wat
    ‪10 min drive‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪67 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Non Smoking

Deluxe Double or Twin Room, Non Smoking | View from room

Deluxe Double or Twin Room, Non Smoking

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | View from room

Triple Room, Non Smoking

  • 484 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Minibar, in-room safe, individually furnished, desk

Family Room, Non Smoking

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room, Non Smoking

Superior Double or Twin Room, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Double or Twin Room, Non Smoking

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Pacific Suite

Pacific Suite | Minibar, in-room safe, individually furnished, desk

Pacific Suite

  • 969 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Colonial Double or Twin Room

Colonial Double or Twin Room | View from room

Colonial Double or Twin Room

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Front of property

Angkor Miracle Resort & Spa

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, (706)
The price is $55
per night
$67 total
includes taxes & fees
Mar 24 - Mar 25
Angkor Miracle Resort & Spa

About this property

Pacific Hotel & Spa

5-star Siem Reap hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Pacific Hotel & Spa offers 236 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. Premium satellite television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Pacific Hotel & Spa features an outdoor pool and a hot tub. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wired and wireless Internet access.

Business amenities at this 5-star property consist of a 24-hour business center, a meeting room, and limo/town car service. Event facilities measuring 3897 square feet (362 square meters) include a conference center. This luxury hotel also offers a children's pool, a fitness center, and a sauna. For a surcharge, the property provides an area shuttle within 2 kilometers and a shuttle from the airport to the hotel (available 24 hours). Complimentary self parking and valet parking are available on site.

Pacific Hotel & Spa is a smoke-free property.

A complimentary manager's reception is offered each day.
Island Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 2 km
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Island Restaurant

Things to do

  • 9-hole adjacent golf course
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (3,897 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 21-inch HDTV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (maximum occupancy 2)
  • Airport shuttle fee per child: USD 35 (up to 12 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Pacific Hotel Siem Reap
Pacific Siem Reap
Pacific Hotel And Spa
Pacific Hotel Siem Reap
Pacific Hotel Spa
Pacific Hotel Spa
Pacific Hotel & Spa Hotel
Pacific Hotel & Spa Siem Reap
Pacific Hotel & Spa Hotel Siem Reap

Pacific Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 167 out of 289 reviews
Rating 8 - Good. 99 out of 289 reviews
Rating 6 - Okay. 17 out of 289 reviews
Rating 4 - Poor. 2 out of 289 reviews
Rating 2 - Terrible. 4 out of 289 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amazing food options
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing Hotel for an amazing Price
My wife and I stayed here while touring Angkor Wat and it was amazing. They picked us up and dropped us off at the SAI airport for a low additional cost and were so careful and prompt about their service. The breakfast was so delicious with a variety of options and cuisines. Their omelets and mini croissants were the best. We also got 90 minute couples massages last minute at their onsite Spa that was one of the best experiences I had. We definitely recommend this place for anyone’s stays.
Stayed 2 nights in Jun 2024

4/10 Poor

Mark

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Our room was large, well furnished, and well maintained. The hotel claimed to have a restaurant and bar open until late night, but in fact had only the pool-side bar open which was hot and uncomfortable. We asked the staff for a suggestion of a restaurant and what they sent us to was not at all like what we requested. Then we requested ice and when they brought it to the room charged us $2.
Stayed 3 nights in Feb 2024

10/10 Excellent

Victor

Liked: Cleanliness, property conditions & facilities
Very friendly people
Stayed 1 night in Nov 2023

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice with friendly and helpful staff.
Stayed 1 night in Jun 2023

10/10 Excellent

ERNESTO, South San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Huge place but not much guests due to Covid. My guide pointed a lot of closed/non operational hotels.
Stayed 5 nights in Mar 2023

8/10 Good

KARAMCHUND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was huge and nice. The semi-outdoor restaurant (under a roof but without walls) was nice, too.

10/10 Excellent

soknay, Sihanouk Ville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

X, NY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service Put in a side wing far from reception One pool area in repair
Stayed 3 nights in Feb 2020

10/10 Excellent

Richard, Tonbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff are very helpful free shuttle service too and from the airport stayed for nine days
Stayed 10 nights in Feb 2020

10/10 Excellent

yeo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Super good stay, everything aspects of the hotel from airport transfer, check-in registration, the room, the housekeeping, restaurant and particularly the professionalism demonstrated by the whole team of staff are good. This is the hotel where everyone not only doing his/her best to serve the guests but will go beyond the call of duty to attend to the needs and request of the guests. Thank you all.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful hotel, and the staff are incredible. They work very hard to make sure you have a good time, treat you well, and are very professional. If you are planning on going to Siem Reap to visit Angkor Wat and relax, this is a great place to stay.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice and the staff is fantastic. Manly the guests are Chinese people, so breakfast is Asian style: no ham, no bacon, no cheese, no cake. The SPA is fantastic, same as the quality of the food served during the dinner.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, quiet environment and spacious room! Breakfast variety is acceptable but can be too crowded sometimes.
Stayed 4 nights in Dec 2018

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juicy hotel
The staff at the Pacific hotel where delightful, very attentive and helpful nothing was too much trouble throughly recommend this hotel if I go to this area if Cambodia again I would definitely stay here again 😉😆
Stayed 4 nights in Feb 2018

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was okay, had a massage in the spa which was amazing my husband also had one.Ask for Leap or Sammy. Hotel staff were attentive and friendly
Stayed 1 night in Dec 2017

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice hotel, great service, good facilities.
Stayed 6 nights in Sep 2017

10/10 Excellent

Michael, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, friendly staff free arrival drink and scarf. Staff always friendly and talkative. Had treatments at the spa which were all amazing, staff there very helpful and friendly. Large out door pool, pool bar and Band plays every night. Great breakfast. Loved and really enjoyed our stay.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hotel close to the airport
I stayed for one night and because of that was happy to stay close to the airport. Hotel was very comfortable and I was upgraded upon arrival. The staff were great and very helpful and polite. Food was superb, as was the breakfast buffet and there was a large selection of all types of food in the morning.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Area for improvement - restaurant and food choices

10/10 Excellent

Hanuman, Tork

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars hotel at very low price
Friendly staffs, nice hotel, & very low price. Book this hotel, it's very good.

10/10 Excellent

Hanuman, Tork

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 STARS hotel at very low price
Very nice hotel, good friendly staff, & low price. Book this hotel, good for your $$$!

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable Siem Reap stay
Great service from hotel manager Soy Dalis. Very sincere and had our comfort in mind throughout our stay.