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Retreat Villa Boutique Spa

5.0 star property

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Outdoor pool
Lobby sitting area
Minibar, in-room safe, individually decorated, individually furnished
Lobby
Couples treatment rooms, body treatments, aromatherapy, body wraps

Reviews

7.6 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Bar
  • Pool
  • Parking included
  • Spa

Explore the area

Map
0126 WAT BO RD SLORKRAME VILLAGE, Siem Reap, Siem Reap (province), 063
  • Apsara Theatre
    ‪4 min walk‬
  • Old Market Area
    ‪6 min walk‬
  • Phsar Chas Market
    ‪6 min walk‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪63 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Garden View

View from room

Deluxe Double or Twin Room, Garden View

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room, Garden View

View from room

Standard Double or Twin Room, Garden View

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Villa (Retreat Villa Suite)

Minibar, in-room safe, individually decorated, individually furnished

Villa (Retreat Villa Suite)

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Retreat Villa Boutique Spa

5-star Siem Reap hotel walkable to Pub Street
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport pick-up. Additionally, a poolside bar, a snack bar/deli, and a 24-hour business center are onsite.
Retreat Villa Boutique Spa offers 13 accommodations with washers/dryers and minibars. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Televisions come with premium satellite channels. Accommodations at this 5-star hotel have kitchens with refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
In addition to a children's pool, Retreat Villa Boutique Spa provides an outdoor pool and complimentary bicycles. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center. This Art Deco hotel also offers spa services, a terrace, and a vending machine. A shuttle from the airport to the hotel (available on request) and an area shuttle are complimentary for guests. Complimentary self parking is available on site.

Retreat Villa Boutique Spa has designated areas for smoking.

A complimentary breakfast is served each morning between 6 AM and 11 AM.
Cafe Retreat - Overlooking the garden, this restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free airport pick-up shuttle on request
  • Airport shuttle available
  • Free area shuttle
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • Free breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Retreat

Things to do

  • Children's pool
  • Free bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free supervised activities for children
  • In-room kitchen
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 1 floor
  • Art Deco architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchen
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KHR 80000 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: KHR 80000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Retreat Villa Boutique
Retreat Villa Boutique Hotel
Retreat Villa Boutique Hotel Siem Reap
Retreat Villa Boutique Siem Reap
Retreat Villa Boutique Spa
Retreat Boutique Spa Siem Reap
Retreat Villa Boutique Spa Hotel
Retreat Villa Boutique Spa Siem Reap
Retreat Villa Boutique Spa Hotel Siem Reap

Retreat Villa Boutique Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 127 reviews
Rating 8 - Good. 52 out of 127 reviews
Rating 6 - Okay. 29 out of 127 reviews
Rating 4 - Poor. 18 out of 127 reviews
Rating 2 - Terrible. 0 out of 127 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

8/10 Good

Sully, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Escape
Beautiful tropical boutique hotel. Rooms are just a few feet to the pool which was so refreshing. They pics don't do this place justice. It's Indiana Jones meets a Tommy Bahama. Very cool spot within minutes to everything.

6/10 Okay

Olga

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Charmin and friendly place, but not clean.
Charming, quite, small hotel. Staff is very nice, trying very hard to please you. Good Location. But the place is mismanaged badly. First off - there are no windows in the room (at least those, located downstairs) That makes room looks dark and depressing. When we moved in there was huge dead cockroach of the floor and sheet seems to have yellow stains on it. We requested to change the room and stuff was very cooperative. But the other room was not much better. The shower wasn't working, only shower in bath tab was working, but pretty badly. The room wasn't cleaned next day. the pool area was very nice. Restaurant stuff: again, very friendly, but most of menu items were missing. Coffee was great, though. Pick up from airport service was nice. The tuk-tuk driver we hired there to take us around was really, really nice.

6/10 Okay

kar, Vancouver

Liked: Staff & service
Disliked: Room comfort
You Get what you Pay for
There's pros and cons for sure to this place: PROS: - everything is walking distance (restaurants, King's Road, Pubstreet, National Museum, etc) - nice pool - friendly staff - free breakfast - free bottled water - tours are available - spa and massages available CONS - room is small - very hard matress - very minimalist bathroom - my friend's room had no working A/C and when she switched rooms the other room's A/C was still not cold enough So overall it was not terrible, but not comfortable as well but if you're looking for a cheap place that's central and not picky about places, this is an affordable place to get.

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and good location
Staff were very nice and helpful. Breakfast was a bit simple but sufficient. The decor is very nice.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Could be so much better
I would say this hotel is more of a two star than a three star. The staff are really friendly but the hotel could do with a good clean and the bedding and towels have seen better days and should be replaced, I had to complain about dirty bedding. The bathroom was spacious but the bath was all scratched, the shower curtain was missing as was the hook to hang the hose up, the water pressure was dire. Breakfast is a bit hit and miss, you will get some food but maybe not what you ordered. The $6 evening meal and beer is good value, however the staff seem unclear on their "Happy Hour" policy and on more than one occasion did something completely different. I even had to tell them how much I should be paying when they over corrected an overcharge. In addition to all of this housekeeping managed to leave our (ground floor) balcony door unlocked on three occasions in a 12 day period. The side of this property is easily accessed. Having said that's it is handy for the centre, a ten minute walk away or a short tuk tuk ride away. It really wouldn't take much to bring this place to standard and if done would be a really nice hotel.

8/10 Good

Barry

Liked: Staff & service
Boutique hotel
Staff were at all times courteous and helpful. Breakfast always took some time before it turned up, but was on a break so it not matter

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel with a beautiful pool in a natural set
Very nice little hotel with a friendly staff and a very natural setting.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Fine for the money. Wonderful, wonderful staff. Close to everything, but SR is only a very, very small town!

6/10 Okay

Fred & Sof, France

Disliked: Property conditions & facilities
Nice hotel but badly managed
+Beautiful rooms and very nice pool. +Friendly staff trying to help as much as possible -Shower/watersupply malfunctionning -75% of breakfastmenu not available -English of staff is terrible

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

HT, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly staff, but plenty room for improvements
Pro: - Friendly staffs - Free wifi anywhere in the "villa" - Nice private pool Cons: - NO complimentary area shuttle as indicated on Expedia website - Changed 3 rooms for a 4 night stay -- 1st room: heater spoil -- 2nd room: air-con leaking on 2nd and 3rd night, 4th night it died -- 3rd room: stay-able, but fan in both bedroom and shower room spoil. might be stuffy in shower room. - Breakfast menu is limited, wake up early to have wider selection - Not so clean bedsheet and pillow - Ceiling might drop mud in shower room If you are taking their tour, note that sunset will not be included if you are going for sunrise (at additional cost), unless explicitly informing the staff.

10/10 Excellent

Joan Eleanor, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay
It was a great stay although very short. i must say all the staff are friendly, warm and accommodating. the ambiance is very homey and the next time i'll visit Siem Reap i will definitely stay in Retreat Villa again. just a litte comment on the pool the water has very strong chlorine that hurts my eyes, but other than that, my stay was perfect! thank you Retreat Villa! Two thumbs up! :)

8/10 Good

Steve, Singapore

Liked: Staff & service, room comfort
Nice small villa close to the old market
Villa is near the river and walking distance to the old market and PubStreet. It is also 20 minutes from Ankor Wat complex. Very convenient location. Staff is very friendly and helpful and room is clean and comfortable. The water pressure in shower is lowish but serviceable. Restaurant is good, serving delicious Khmer cuisine. Recommended.

8/10 Good

Andrea, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
The staff is absolutely great, very helpful and friendly. Couple of little things didn't work at the beginning (no running water in our room) but they took care of it immediately. We went up north for a trip and decided to stay in the same hotel on the way back.

6/10 Okay

jeya, PJ

Disliked: Cleanliness, property conditions & facilities, room comfort
Quiet hotel in the outskirts of busy town
Friendly staff and ambience of the hotel appears good but the air conditioning was bad; bathroom was clogged. Hotel needs to be upgraded, more brighter lighting.

4/10 Poor

jen, new york

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty bathroom..not a pleasant hotel...i would call inn ..not a hotel.

10/10 Excellent

Kelsey, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with friendly staff
My husband and I loved this hotel. The room was gorgeous and comfortable, as were the pool and grounds, and the staff were very helpful and friendly. The food was also good, and we were happy with the massages we got on-site as well. Overall, a great place to stay in Siem Reap, at a great value.

4/10 Poor

Suri, Malaysia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing,smelly n water supply is terrible.
Welcome drinks was served. Friendly staff, good job but unfortunately the Room 202 toilet facilities was bad,shower not fixed water running low. They changed me to Room 201, this room is worst, bad smelly odour with low running water, much worst as Room 202. Mosquitoes too. I don't have a good night sleep.

6/10 Okay

Paul, Melbourne Au

Liked: Staff & service
Value for money but...
Stayed at the Retreat Villa for 10 days on a temple exploring trip, pleasant enough overall however can be a little noisy due to the construction work right next door.

10/10 Excellent

Henk, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful 2 week Experience
5 STARS: I travel regularly, typically keep to myself and don't get involved, especially on working trips like this one. However my two week stay was a pleasure and I left feeling like part of the family -this never happened before. Really helpful and friendly staff who are proactive and go the extra miles as standard. I have never experienced such sincere and heart-felt 'service'. All my expectations were exceeded and the facility actually looks like the online pictures. Many hotels in Siem Reap are essentially office buildings between businesses with no gardens of silence. My sincere gratitude to Manager Mr. T and staff who transformed what could have been 'just another hotel' into a home away from home. BONUS: I got high price facilities and service all round at a low cost.

4/10 Poor

SuziA, Western Australia

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
picturesque
Picturesque but facilities had much to be desired. Floors were never washed or disinfected and the shower area was slippery with old soap. Shower trickled one stream of water not a flow. Room was a deluxe upgrade as they failed to meet us at the airport. However, was very dark and only natural light came from either opening the big black door, or opening solid shutters, both of which let in the insect life. No natural lighting in bathroom. Dark grey stone inside which was probably very in keeping with the look of the room (which was probably resembling an aspect of temple look) but made a very dark and smelly area. Exhaust fan wasn't working first day until we requested an electrician to fix as couldn't stand the smell. Pool on first day was murkey but don't think it had been turned on in a few days. Came clear after a day or so.

10/10 Excellent

Kerri, federal way

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were so great and helpful. The room was very comfortable and we loved the pool

4/10 Poor

HL, HL

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
Felt cheated as our intention is to stay around the night market and pub street but somehow the location indicated is wrong . It is about 30 mins walk . Hotel staff did not turn up to pick us up from the airport despite the email reply. Wifi sucks .Noisy environment from early morning with constructions on left and right of the building !

8/10 Good

P C, Cramlington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place, but NOT where the map says it i
Be aware that Retreat Villa is NOT where Hotels.com tells you it is. That is it's sister hotel called Petit Villa. Retreat Villa is actually over a mile further away from the main area approximately 200 yards after Highway 6. If we knew this, we would never have booked to stay here. Apart from this, it's a nice little place to stay with lovely pool and very helpful and friendly staff.