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Sarai Resort & Spa and Wander by Sarai

5.0 star property

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Photo gallery for Sarai Resort & Spa and Wander by Sarai

2 outdoor pools, sun loungers
Balcony view
Front of property
Presidential Pool Suite - A bottle of wine and High Tea | Private pool
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • Gym
  • Parking included

Explore the area

Map
Wat Damnak Village, Salakamreuk, Siem Reap
  • Old Market Area
    ‪8 min walk‬
  • Pub Street
    ‪11 min walk‬
  • Angkor Night Market
    ‪14 min walk‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪58 min drive‬

Room options

View all photos for Junior Suite - High Tea

Junior Suite - High Tea | Minibar, in-room safe, individually decorated, desk

Junior Suite - High Tea

  • City view
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin - Mini Bar

Deluxe Twin - Mini Bar | Minibar, in-room safe, individually decorated, desk

Deluxe Twin - Mini Bar

  • City view
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Gold Chamber Double Pool View

Gold Chamber Double Pool View | Minibar, in-room safe, individually decorated, desk

Gold Chamber Double Pool View

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Pool Suite - A bottle of wine and High Tea

Presidential Pool Suite - A bottle of wine and High Tea | Minibar, in-room safe, individually decorated, desk

Presidential Pool Suite - A bottle of wine and High Tea

  • 1453 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, Connecting Rooms

Minibar, in-room safe, individually decorated, desk

Family Room, Connecting Rooms

  • City view
  • 1023 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duplex Deluxe Private Pool - High Tea

Minibar, in-room safe, individually decorated, desk

Duplex Deluxe Private Pool - High Tea

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King - Mini Bar

Deluxe King - Mini Bar | Minibar, in-room safe, individually decorated, desk

Deluxe King - Mini Bar

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Duplex Junior Suite Private Pool - A bottle of wine and High Tea

Duplex Junior Suite Private Pool - A bottle of wine and High Tea | Minibar, in-room safe, individually decorated, desk

Duplex Junior Suite Private Pool - A bottle of wine and High Tea

  • City view
  • 1119 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Suite - High Tea

Prestige Suite - High Tea | Minibar, in-room safe, individually decorated, desk

Prestige Suite - High Tea

  • City view
  • 818 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Duplex Prestige Suite Private Pool - A bottle of wine and High Tea

Duplex Prestige Suite Private Pool - A bottle of wine and High Tea | Minibar, in-room safe, individually decorated, desk

Duplex Prestige Suite Private Pool - A bottle of wine and High Tea

  • City view
  • 1378 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Suite Pool View - High Tea

Terrace Suite Pool View - High Tea | Minibar, in-room safe, individually decorated, desk

Terrace Suite Pool View - High Tea

  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Terrace Suite Pool View - High Tea

Family Terrace Suite Pool View - High Tea | Minibar, in-room safe, individually decorated, desk

Family Terrace Suite Pool View - High Tea

  • 969 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Gold Chamber Twin Pool View

Gold Chamber Twin Pool View | Minibar, in-room safe, individually decorated, desk

Gold Chamber Twin Pool View

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Sarai Resort & Spa and Wander by Sarai

5-star Siem Reap resort connected to a shopping center, walkable to Old Market Area
This resort features 2 outdoor pools, a restaurant, and a fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Sarai Resort & Spa and Wander by Sarai offers 70 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually decorated. 32-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Siem Reap resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Sarai Resort & Spa and Wander by Sarai features 2 outdoor swimming pools and a fitness center. The resort offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco resort also offers spa services, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site. A total renovation of this property was completed in August 2019.

Sarai Resort & Spa and Wander by Sarai has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 6:00 AM and 10:00 AM.
Goat Tree Garden - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Khmer, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Goat Tree Garden

Things to do

  • 2 outdoor pools
  • Bicycle tours
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Highchair
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 4 steps to reach entrance
  • Accessible shuttle
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (25 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2014
  • Designated smoking areas (fines apply)
  • Living plant wall
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2019
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:30 PM to 5:30 AM
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KHR 143500 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KHR 143500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 00004463

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sarai Resort Siem Reap
Sarai Resort
Sarai Siem Reap
Sarai Resort Spa
Sarai Resort Spa
Sarai & Spa Wander By Sarai
Sarai Resort Spa The Wander
Sarai Resort & Spa and Wander by Sarai Resort
Sarai Resort & Spa and Wander by Sarai Siem Reap
Sarai Resort & Spa and Wander by Sarai Resort Siem Reap

Sarai Resort & Spa and Wander by Sarai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 403 out of 532 reviews
Rating 8 - Good. 99 out of 532 reviews
Rating 6 - Okay. 13 out of 532 reviews
Rating 4 - Poor. 11 out of 532 reviews
Rating 2 - Terrible. 6 out of 532 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind staff
I'm impressed with very kind service. 서비스가 매우 친절하고 숙소가 매우 깔끔하게 관리되고 있습니다
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark Anthony, Palmdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, with excellent service and amazing accommodations. While it's a bit outside the main area, specifically Pub Street, it's only a 5-minute tuk-tuk ride (Grab) away. Additionally, there's a good cafe, an ATM, and laundry services located less than a block from the hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anuradha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt so well looked after during our stay at the sarai! Staff is so lovely and service really prompt too. Our 4-yo son loved the two pools and the breakfast spreads. Walking distance to some great restaurants and the markets
Stayed 5 nights in Nov 2024

10/10 Excellent

Afroza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. I wish we were staying longer. So beautiful, spa was great. We got a free 30 min foot massage. Room upgrade with private pool. Food at restaurants was so good.Staff is wonderful. Definitely a 5* and highly recommended.
Stayed 2 nights in Nov 2024

4/10 Poor

John

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing Service at a Stunning Hotel
I recently stayed at a visually stunning hotel with high expectations, but the experience fell far short of its five-star rating and price tag. The Presidential Suite with an in-room pool promised luxury but lacked privacy, leading to a noise complaint on our second night. The hotel's solution—moving us twice—was disruptive and poorly handled. Breakfast was another disappointment: slow service, overpriced coffee not included in the "all-inclusive" package, and confusion over the à la carte menu. The food quality didn’t match its fine-dining claim, with cold, improperly prepared dishes and a lack of attention to dietary needs. Dinner was equally disorganized, with mismatched serving times and bland food. Inclusions like the airport transfer and spa treatment also underwhelmed. The transfer was misleadingly advertised, and the spa lacked privacy, with a glass wall exposing the treatment area to public view. While staff were polite, they often seemed inexperienced and struggled to address basic issues. A manager later attempted to resolve our concerns, offering a complimentary meal and honoring our transfer. However, by then, the damage was done. Despite its Instagram-worthy appearance, this hotel failed to deliver on fundamental service and quality. Unless significant improvements are made, I would not stay here again.
Stayed 8 nights in Nov 2024

10/10 Excellent

Jimmy

Stayed 1 night in Nov 2024

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Absolutely faultless 99% of the time, I could see that on our last day the restaurant staff were hard pushed over the breakfast period as the service was not as good as the 3 mornings before. However everything else was superb. Would definitely recommend and hope to stay again in the future.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place!
Sarai is a beautiful boutique hotel close to the action of Pub Street! We stayed 3 nights but would have loved to stay longer. The people are all so lovely. Their attentiveness and calmness helped us have one of the most relaxing stays we have had. The architecture of the hotel was interesting, Moroccan style but an interesting inner courtyard that reminded us of the stairs in Harry Potter, oh and the room was large, clean and quiet. A great place at a very reasonable price! Thank you everyone at Sarai!
Stayed 3 nights in Nov 2024

8/10 Good

Alexander, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frequent traveler to Siem Reap. Normally stay golden temple or Sofitel. This property is for a relaxing holiday. Rooms are clean and service is fantastic. Gym and pool are clean. Booked room with small dip pool and no complaints. I used the hotel airport shuttle service and highly recommend that, the vehicle was immaculate. Only two issues are the WiFi and breakfast. WiFi didn’t work unless I went to lobby, and the breakfast at the restaurant needs some work. Limited options compared to other hotels in the area.
Stayed 3 nights in Oct 2024

10/10 Excellent

IVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomended!
We had a great time there, staff is super friendly and it is on a walking distance to the city centre.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cyril

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good moments, spa is really good, pity we only tryed it at the end, breakfast is correct, team is really friendly, nice two swimming pool, really peaceful atmosphere. Thank you to the team, but specialy Mrs Daren, our stay in Siem Reap was really good probably because we were in this kind of place. Localisation really good, tuk-tuks are often there, Mr BEE was our driver, nice and correct man.
Stayed 6 nights in Sep 2024

10/10 Excellent

Sayema, Glenroy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms and hospitality
Stayed 4 nights in Sep 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
This in a great location. Staff amazing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Shane, Redfern

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a truly lovely and luxurious stay at the Sarai. Definitely recommend this for your stay in Siem Reap! We had a pool view room which had a lovely day bed bay window you could relax in, or soak up some sun by the stunning pool. As someone who doesn't like cold pools, I was very pleasantly surprised the pool was a very comfortable temperature to cool off in after sun bathing. The staff were all very nice, helpful and genuinely friendly. It was very easy (and cheap) to catch a Tuk Tuk anywhere, so always felt like just a step away from everything whilst having a lovely retreat at the Sarai.
Stayed 6 nights in Aug 2024

10/10 Excellent

Alexandra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Sarah was amazing! You couldn’t fault a thing. Staff were very friendly and helpful. We felt like royalty. Thank you so so much
Stayed 3 nights in Aug 2024

10/10 Excellent

Alejandra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, we have not felt this level of hospitality in a long time. The hotel is beautiful and clean. We felt very safe being there, we would definitely return to this same hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

chinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Oscar U.

Stayed 2 nights in Aug 2024

10/10 Excellent

Saguan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Dylan

Stayed 4 nights in Jun 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, well appointed rooms and very friendly and accommodating staff.
Stayed 4 nights in May 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The property is beautiful and the rooms are large and comfortable.
Stayed 4 nights in May 2024

10/10 Excellent

Huijia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautiful hotel and private pool in the room!
Stayed 2 nights in Apr 2024

10/10 Excellent

Samoeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Place is very welcoming, tidy and the people are extremly friendly. They upgraded my room with no extra charge!
Stayed 3 nights in Apr 2024