*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Smiling Hotel features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.
Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 3531 square feet (328 square meters) include a conference center. This family-friendly hotel also offers a children's pool, spa services, and a library. For a surcharge, the property provides an airport shuttle (available on request) and a bus station shuttle. Complimentary self parking and secured valet parking are available on site.
Smiling Hotel has designated areas for smoking.
- Library
- Picnic area
- Express check-in
- Number of outdoor pools - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Free self parking
- Secured parking
- Dry cleaning/laundry service
- Free valet parking
- Limo or town car service available
- Computer station
- Conference space size (meters) - 328
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Hair salon
- Concierge services
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Bus station shuttle (surcharge)
- Pool umbrellas
- Total number of rooms - 236
- Accessible airport shuttle
- Number of floors - 5
- Number of buildings/towers - 2
- Accessible bus station shuttle
- Airport transportation (surcharge)
- Pro shop
- Barbecue grill(s)
- Couples/private dining
- Designer stores on site
- Shopping mall on site
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Full-service spa
- Conference space
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2005
- Free WiFi
- Pool sun loungers
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 1
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Proposal/romance packages available
- Number of restaurants - 2
- Conference space size (feet) - 3531
- Laundry facilities
- Vending machine
- Television in common areas
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Refrigerator
Room Amenities
Smiling Hotel offers 236 air-conditioned accommodations with fireplaces and minibars. These individually decorated and furnished accommodations have separate sitting areas. Select Comfort beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and first-run movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Room service (limited hours)
- Television
- Wheelchair accessible
- Free newspaper
- Refrigerator
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Fireplace
- Designer toiletries
- Desk
- Premium bedding
- Separate sitting area
- Soundproofed rooms
- Iron/ironing board (on request)
- Turndown service
- Free bottled water
- Premium TV channels
- Wireless internet access
- Bidet
- In-room massage available
- Slippers
- Separate bathtub and shower
- Satellite TV service
- Free WiFi
- First-run movies
- Individually furnished
- Individually decorated
- Pillow menu
- Sleep Number by Select Comfort mattress
- LCD TV
- TV size: 32
- Deep soaking bathtub
- Rainfall showerhead
- Electric kettle
- Towels provided
- Bedsheets provided
- Highchair
- Number of bathrooms - 1
- Free WiFi (limited) device count 3
- Number of beds 1
- Champagne service
- Guidebooks or recommendations
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Raised toilet seat
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Telephone accessibility kit
- Wardrobe or closet
- Toothbrush and toothpaste available
- WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Smiling Cafe - This poolside restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Poolside Restaurant - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.
Spa Services
Smiling Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.
- Number of treatment rooms 2
- Minimum age to access spa is 10
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Children under 11 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Horse riding nearby
- Bicycle rentals on site
- Bicycle rentals nearby
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
- Airport shuttle fee per child: USD 40 (one-way), (from 6 to 12 years old)
- Late check-out fee: 50 percent of room rate (subject to availability)
- A kitchen/kitchenette is available for an additional fee
- Rollaway bed fee: USD 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at noon
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 15 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. One child stays free Car recommended Property confirms they are implementing guest safety measures Contactless check-out is available Property is cleaned with disinfectant Staff wears personal protective equipment Security system Protective clothing is available to guests Masks are available to guests Debit cards not accepted Guests must register online prior to arrival Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Guests must provide a copy of their passport in advance Staffed front desk Children stay free - maximum age 9 Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Smoke detector Individually-wrapped food options are available Children stay free Individually-wrapped food options are available for breakfast Gap period enforced between guest stays - 72 hours
Children and extra beds
- Children are welcome.
- Kids stay free! One child 9 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for USD 20.0 per day.
Pet Policy
- Pets not allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
A car is recommended for transportation to and from this property.
Free in-room WiFi has a 3-device limit.
Contactless check-out is available.
Hotel Names
- Smiling Hotel
- Smiling Hotel Siem Reap
- Smiling Siem Reap
- Smiling Hotel And Spa
- Smiling Hotel Spa
- Smiling Hotel Hotel
- Smiling Hotel Siem Reap
- Smiling Hotel Hotel Siem Reap
Hotel Reviews
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