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B&B Relais il Casato

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January 2025

Photo gallery for B&B Relais il Casato

Balcony
Exterior
Lobby
Double or Twin Room | Egyptian cotton sheets, down comforters, in-room safe, desk
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
via Giovanni Dupre 126, Siena, SI, 53100
  • Palazzo Chigi-Saracini
    3 min walk
  • Piazza del Campo
    4 min walk
  • Civic Museum
    4 min walk
  • Siena (SAY-Ampugnano)
    29 min drive

Room options

View all photos for Family Quadruple Room, 2 Bedrooms, Non Smoking

Family Quadruple Room, 2 Bedrooms, Non Smoking | Egyptian cotton sheets, down comforters, in-room safe, desk

Family Quadruple Room, 2 Bedrooms, Non Smoking

  • 322 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room

Egyptian cotton sheets, down comforters, in-room safe, desk

Triple Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room

View from room

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | Egyptian cotton sheets, down comforters, in-room safe, desk

Double or Twin Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Exterior

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Breakfast included
Parking included
Free WiFi
Restaurant
3.9 out of 5, Good, (34)
The price is $99
per night
$112 total
includes taxes & fees
Jan 2 - Jan 3
Palace Hotel Due Ponti

About this property

B&B Relais il Casato

B&B in Siena City Centre
A library, tour/ticket assistance, and a garden are available at this bed & breakfast. WiFi in public areas is free. Other amenities include a communal living room and motorcycle parking.
B&B Relais il Casato offers 12 accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets and down comforters. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

B&B Relais il Casato features a library, a terrace, and tour/ticket assistance. Wireless Internet access is complimentary. This historic bed & breakfast also offers a garden and a communal living room. Only motorcycle parking is offered on site, but discounted offsite parking is also available.

B&B Relais il Casato has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 9:30 AM.

Languages

English, French, Italian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day); discounts available
  • Onsite motorcycle parking only

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 9:30 AM for a fee: EUR 10 per person

Things to do

  • Library

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Built in 1300
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 6:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property’s breakfast service is available only by reservation and must be requested in advance of arrival. Breakfast is served in guestrooms.
This hotel’s reception is open daily from 11 AM to 1 PM, and from 3:30 PM to 7:30 PM. Guests planning to arrive outside these hours must contact this property in advance to arrange check-in.

Renovations and closures

This property will be closed from January 1 2024 to December 31 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of EUR 5.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 29.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 2.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.00 per person, per night, up to 4 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 10 per person
  • Nearby parking fee: EUR 25 per day (984 ft away)
  • Pet fee: EUR 5.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 29.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Residenza d'Epoca il Casato
Residenza d'Epoca il Casato House
Residenza d'Epoca il Casato House Siena
Residenza d'Epoca il Casato Siena
Il Casato Residenza d` Epoca Hotel Siena
Resinza d'Epoca il Casato Hou
B&B Relais il Casato Siena
Residenza d'Epoca il Casato
B&B Relais il Casato Bed & breakfast
B&B Relais il Casato Bed & breakfast Siena

B&B Relais il Casato Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 54 out of 181 reviews" "
Rating 8 - Good. 73 out of 181 reviews" "
Rating 6 - Okay. 40 out of 181 reviews" "
Rating 4 - Poor. 10 out of 181 reviews" "
Rating 2 - Terrible. 4 out of 181 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place. Like stepping into Sienese history. Amazing breakfasts on the balcony overlooking S Giuseppe and the hills beyond. Caterina provided dairy free alternatives and a kettle so we could make tea any time. Everyone was really helpful. The original Etruscan house has was added to in the 15 and 17 centuries. Wander around to find the old kitchen, patterned marble floors, painted ceilings, and terraced garden. Lots of nooks and crannies and places to curl up with a book or sketch pad. It’s quirky, creaky and crumbling and all the more lovable for it.
Stayed 1 night in Sep 2022

8/10 Good

alison

Stayed 1 night in Aug 2022

10/10 Excellent

Barbara

Liked: Staff & service, amenities, property conditions & facilities
Nice old building in good repair, nicely decorated rooms
Stayed 2 nights in Jul 2022

8/10 Good

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great location and the place is full of character, very special. The room was clean comfortable and quiet. Only bad things: no AC (which is not good during the summer, and you can’t open the window because there is no mosquito screen and mosquitoes will get in) and our bathroom was very small and uncomfortable, it felt like a toy bathroom, awkward and would get water everywhere. Beautiful ceiling. Overall good.
Stayed 2 nights in Jun 2022

8/10 Good

Izabel

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The room was very charming and the b&b is in a great location, just a few minute walk from piazza di campo. The staff was very helpful. The only complaints is that is was very cold is the room at all times and my friend had dirt on her bedsheets.
Stayed 2 nights in Feb 2022

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOLDEN ANNIVERSARY
As a person with bad knees, walking to the hotel and then up the stairs was not easy, but we did love the room and view and were allowed to leave from a different exit that was much easier.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and views, very helpful and friendly staff
Stayed 2 nights in Sep 2019

4/10 Poor

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down and no net
Very run down place with lots of stairs to lug your bags up. Internet does not work. When asked, staff literally said "I just work here". Would not recommend.
Stayed 1 night in Sep 2019

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Option
Unbeatable location in quiet side street. Full of character and charm. Large comfortable clean room with amazing views. Charming staff. Only issue is breakfast which is brought to room with limited choice and variable quality. Contact I advance for parking instructions
Stayed 2 nights in Sep 2019

10/10 Excellent

Amalia

Stayed 1 night in Aug 2019

10/10 Excellent

Daniel, Beaverton Oregon USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's so historic that you feel like living in medieval times. So convenient to everything in the town for walking aboud.
Stayed 2 nights in Jul 2019

10/10 Excellent

Deborah, Victoria BC Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel with knowledge and helpful staff. Breakfast delivered to your room was warm and plentiful.
Stayed 3 nights in Oct 2018

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Great location in ancient building
This is a b&b in a 15th century building. The location is great but is quite an uphill hike if you don’t get a cab( I didn’t) so I wouldn’t recommend it for people with mobility issues. The room was adequate, had the basics. Breakfast is brought to you.
Stayed 1 night in Oct 2018

8/10 Good

Yesika

Siena Great Location
Good location and condition, nice service, funny to get the breakfast in the very old patio. a Little bit impractical to get into the 3rd floor without elevator. But they have and access entry available during the day. Not AC but was very confortable for the end on august 2018.
Stayed 1 night in Sep 2018

8/10 Good

Amanda, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location, with a lovely garden. Plenty of space and a wonderful old world feel. Bathroom was a little awkward and Internet connection was spotty. But, I would stay here again. Perfect for being close to the Campo.
Stayed 2 nights in Jul 2018

10/10 Excellent

heather, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old style hotel with character
I loved the place. The staff were welcoming, efficient and helpful. The location of the hotel was central but quiet. The building was gorgeous. It was very old and had so much character and history. The single room was large, a comfortable double bed and a lovely view. There were lounge areas with tea making facilities, a library and lovely gardens to sit in. Breakfast was brought to the room each morning and I was given my breakfast the night before I left because I had an early departure. I look forward to staying there again and highly recommend the place.
Stayed 3 nights in Jun 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Has location in its favour
This hotel was chosen by us as one with character rather than modern. It is very close to the square, up a very steep hill but it is tired, worn and basic. The staff were lovely, the breakfast not so! The ensuite bathroom smelt very musty but we had a suite so we used the other one. The furnishings are basic, unloved and not so fresh. The bed sheets and towels were ok though. The rooms shown on the pictures on the website must be well hidden because all that we saw were not plush or picturesque. For us we used it as a base, to sleep and shower and that was ok. Wouldn’t really want to spend any time there unless the weather was good and you could sit outside in the garden. To sum up, basic, close to the centre and ok for a weekend if you are no y too fussy.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and quirky
Room excellent staff fantastic and breakfast delivered tom your door, if you like an individual and traditional hotel with a medieval feel you will love this place, only reason for losing a star no wi-fi as advertised.
Stayed 2 nights in Mar 2018

6/10 Okay

Gina, New York, NY

Liked: Staff & service
Decent hotel in Siena
My daughter and I stayed one night. It was easy walking to the attractions. Wear good walking shoes, Siena is all hills and steps. Be prepared to walk up steps with luggage, there is no elevator at the hotel. Room was a suite with living room, kitchen area, bedroom and small bathroom. Shower is square and tight - not recommended for big person (more than 200 lbs or so). Front desk were lovely attendants and very helpful. They bring breakfast to your room, breakfast food okay - I would skip it next time. Because it rained we couldn't enjoy the outside terrace that looked lovely. My impression is Siena is beautiful in the summer with all it's outside beauty and activities. Early November is not really ideal for this location.
Stayed 1 night in Nov 2017

8/10 Good

Mary P.

Nice Location
It was a lovely place!
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean and comfortable. Exactly what we wanted in Siena.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Quirky and wonderful residence in good location to explore the city. Friendly service (during day only). Pretty and peaceful terraces - ideal location to enjoy breakfast or just chill. Wifi free if a little patchy in room.

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique historic hotel
First time in Siena and our hotel was perfect. We could walk to everything. Our room was comfy, clean and we had a wonderful terrace to eat our nice breakfast out on. It had a wonderful view also. We would definitely recommend this hotel to other travelers!

6/10 Okay

Rashida

Disliked: Cleanliness, property conditions & facilities, room comfort
Location excellent but..........
the hotel was in an amazing location but not happy with the cleanliness and lack of facilities in the room. we were 2 and got one towel between us for the shower!!!! the shower....was so small we had to wedge in side ways.... the main disappointment was the breakfast being a tray in our room, with packet croissants !!!!! the room was dirty also. sorry to be so negative but we have travelled most of Italy and this has been the first let down. I would give it 10 \ 10 for location.