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Rooms were clean and fitted well, the staff were polite and attentive to needs, ensuring even if room service was declined that clean towels and teas & coffee were still topped up. Staff offered to hold bags on check out before flight, great location to the Market Square and other conveniences, bus and tram stops on door step as well as local convenience shops for any snacks and other items

Breakfast choices were great for gluten-free diet. The location of the hotel was perfect to get to different areas around Krakow.

Great 4 day stay, excellent front desk staff, room immaculate, absolutely nothing to fault. Fantastic location just minutes walk from the centre, but in a very quiet street. Hotel arranged transfers from and to the airport were simple and great value and stress free.

Everything about the White Lotus was terrific. Our room was beautiful. We just loved our little balcony. Even the special touches in our room made us feel welcome. We even found more cookies at the little shop on the corner. The staff communicated every detail perfectly for the check-in process. Oh! Don't forget Location Location Location!

The location was great and quiet at night. We liked it.