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Minotel Casino

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Minotel Casino

Double Room | In-room safe, desk, soundproofing, free cribs/infant beds
Indoor pool
Front of property
Mountain view
Turkish bath

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
Avenue General Guisan 19, Case Postale 272, Sierre, VS, 3960
  • Sierre/Siders Funicular Station
    1 min walk
  • The Wine Museum
    10 min walk
  • Geronde Lake
    4 min drive
  • Sion (SIR)
    15 min drive

Room options

View all photos for Double Room

Double Room | In-room safe, desk, soundproofing, free cribs/infant beds

Double Room

  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, desk, soundproofing, free cribs/infant beds

Single Room

  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

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Exterior

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Free WiFi
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4.3 out of 5, Excellent, (258)
The price is $140
per night
$145 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

Minotel Casino

3-star Sierre hotel with winery
Along with an attached winery, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a sauna and self parking are onsite. Housekeeping is not available.
Minotel Casino offers 30 accommodations with safes and hair dryers. Cable television is provided. Bathrooms include showers.

This Sierre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

A winery is attached to this Sierre hotel. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers a sauna, a terrace, and room service (during limited hours). Onsite parking is available (surcharge).

Minotel Casino is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Minotel Casino has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (CHF 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 14 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Helicopter/airplane tours
  • Private wine tours
  • Sauna
  • Steam room
  • Vineyard
  • Wine tours
  • Winery

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • No housekeeping service

Outdoors

  • Terrace
  • Vineyard

Spa

  • In-room massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 80-cm TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:30 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 55.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CHF 14 per person
  • Covered self parking fee: CHF 10 per day
  • Rollaway bed fee: CHF 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Safety features at this property include a fire extinguisher

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Minotel Casino
Minotel Casino Hotel
Minotel Casino Hotel Sierre
Minotel Casino Sierre
Minotel Casino Hotel
Minotel Casino Sierre
Minotel Casino Hotel Sierre

Minotel Casino Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 88 reviews" "
Rating 8 - Good. 37 out of 88 reviews" "
Rating 6 - Okay. 23 out of 88 reviews" "
Rating 4 - Poor. 7 out of 88 reviews" "
Rating 2 - Terrible. 3 out of 88 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Disliked: Staff & service, property conditions & facilities
No staff to help with small requests. Asked for extra pillows 2x. Never got them. No staff at the desk most of the time. Very basic hotel. Not recommended.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alfred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Valérie

Stayed 1 night in Aug 2023

8/10 Good

Robin

Stayed 1 night in Aug 2023

10/10 Excellent

Junyan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a warm welcome from the reception once we arrived, and the check-in went fluently. The facilities are clean and well-maintained. The cable-train is right in front of the hotel, which makes it super convenient especially when you finished your day in Cran Montana skiing. The breakfast is simple but nicely prepared, not to mention the Italian coffee. Overall very pleasant and chill experience, and very grateful for the help from the owner. :D
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Never again - avoid this place if you can
Decrepit hotel, in dire need of renovation. None of the hotel staff were wearing protective face masks during our stay, which we found especially shocking. There were no amenities open to guests, so no breakfast, despite it being included in the room price. The reception staff made no effort to make us feel welcome, or to offer help to us in finding food and sustenance in the vicinity. The bar was closed during our stay, except for Sunday morning, when alcohol was being served - but not to us! The towels in the room were old, worn and thin and the fittings dated. This is a very tired place you should only stay in desperation.
Stayed 1 night in Mar 2021

2/10 Terrible

Tsegay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experiance in my life.
It's not worth staying there.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No-frills stay in Sierre
This Hotel is simple and functional. Very close to the station and funicular. The rooms are kept clean, but the decoration is old and a bit shabby. The breakfast is served in the hotel restaurant and is ok but not extravagant. It was very hot during my stay and my room had neither air-conditioning nor a fridge for cold drinks. Wifi is reliable.
Stayed 1 night in Jun 2019

8/10 Good

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

CHEE GIOK

Liked: Staff & service
A hotel to stay overnight
The lift undergoes upgrading when I was there but the receptionist was kind enough to get someone to help me with my luggage. The room furniture was old and need renovation. The room smell. There is no proper luggage storage area. The room is spacious and relatively quiet. Hotel has a good location just in front of the funiculair. Train station is also nearby. Supermarket and restaurant were just round the corner. Very convenient.

2/10 Terrible

Dave

Disliked: Staff & service, property conditions & facilities, room comfort
Book at your peril !!!
I booked my stay the night of my stay, when I arrived at the hotel the door as locked there was no bell and no one would answer the phone (I called 6 times) this left me with no hotel and unable to find another one which resulted with me having to sleep in my car in sub zero temperatures ... very unhappy !!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good place stay for work
Hotel is clean and comfortable. The room was fairly large for European standards. Decor has not been updated since the 1980. Ferrari Bar theme is very fun. Staff very pleasant. I will absolutely return. Free WiFi availabe as expected.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central position in Sierre.
Near shops and lots of restaurants, just across the road from the funicular to Crans Montana. Two hundred yards from the railway station of the excellent pleasant town by the Rhone. Worth a stop . nearby tourist office . Lots to do.

8/10 Good

Chris, Melbourne VIC, Australia

Liked: Cleanliness, staff & service, room comfort
Ideal for short stay - Shower OK, not Great.
Pros: 1. Very close to train station for arriving into the town, and very close to the finicular up to Crans-Montana. 2. The young lady on reception was very friendly and helpful - above and beyond what would be expected. Couldn't give her enough praise. 3. Room is tidy, clean & all that is really needed. Cons: 1. Room was dated. 2. Shower was ok for the 1 night we were there, but would drive me crazy if I was there longer.

6/10 Okay

Verified traveler

Disliked: Cleanliness

8/10 Good

Mike, birmngham uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in convient location
Nice stay at hotel Casino Sierre which is in a good location 5 minutes walk from Railway station and across the road from the funicular that goes to Crans montana

6/10 Okay

Verified traveler

Très très moyen !
Un hôtel qui a le mérite d'exister mais franchement, pour le tarif (148 €), chambre désuète, pas de clim', SdB baignoire et pas douche, avec fissures sur les murs (chambre et SdB)...accueil par le restaurant (personne à l'accueil, il fallait savoir). Chambre qui donnait sur la gare donc ne pas ouvrir les fenêtres (volets roulants cassés) pour dormir...litterie très moyenne. Bref, nous avions besoin de faire une halte lors d'un retour de voyage, pour une nuit, et heureusement pas plus. Nous venions de passer une semaine en Sardaigne dans des hôtels du même tarif mais d'un tout autre standing... ça gâche un peu le retour de vacances.
Stayed 1 night in Jul 2024

8/10 Good

Sébastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zentrale Lage
Stayed 1 night in Nov 2023

10/10 Excellent

jean

Stayed 3 nights in May 2023

10/10 Excellent

Gaby

Traveled with partner
Liked: Staff & service, property conditions & facilities
In die Jahre gekommenes Hotel. Die Unterkunft war für 2 Nächte ok. Zentral gelegen, 2 Min. vom Bahnhof entfernt. Einkaufsmöglichkeiten nahe. Die Zimmer geräumig und sauber. Die sanitäre Anlage sehr renovationsbedürftig!! Duschen in der Badewanne, war soweit ok, jedoch lief das Wasser nicht ab. Ebenso beim Lavabo nicht. Toilette starke braune Kalkablagerungen.
Stayed 2 nights in May 2023

6/10 Okay

Peschard

Business traveler
Liked: Staff & service
Disliked: Room comfort
Les chambres auraient besoin d'un gros coup de neuf !!!! Très cheap !!!
Stayed 1 night in May 2023

10/10 Excellent

Christian

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Déception
L’hôtel est bien situé, proche de la gare et les chambres spacieuses. Parking souterrain pratique. Mais le management est lacunaire. Le deuxième jour la chambre n’a pas été nettoyée, et l’oreiller supplémentaire jamais livré. Le dimanche le restaurant est fermé et il n’y a pas de petit déjeuner, mais personne ne nous a averti…. Nous avons trouvé un vieux morceau de pain sec dans l’armoire poussiéreuse, preuve que le nettoyage des chambres laisse vraiment à désirer. Nous n’y retournerons plus.
Stayed 2 nights in Mar 2023

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Guy

Stayed 2 nights in Oct 2022