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Aristocrat Residence & Hotel

3.5 star property

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Photo gallery for Aristocrat Residence & Hotel

View from property
Reception
Outdoor pool, pool umbrellas
Deluxe King Sea view | Beach/ocean view
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Laundry
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Serendypity Beach Road, Sihanoukville
  • Golden Lions Roundabout
    ‪7 min walk‬
  • Sokha Beach
    ‪10 min walk‬
  • Prince Mall
    ‪2 min drive‬
  • Sihanoukville (KOS)
    ‪27 min drive‬

Room options

View all photos for Superior Suite

Superior Suite | 1 bedroom, down comforters, pillowtop beds, in-room safe

Superior Suite

  • 753 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Room

Royal Room | 1 bedroom, down comforters, pillowtop beds, in-room safe

Royal Room

  • 1001 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Room

Family Double Room | 1 bedroom, down comforters, pillowtop beds, in-room safe

Family Double Room

  • 743 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, down comforters, pillowtop beds, in-room safe

Superior Room, 2 Twin Beds

  • 366 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Pool View

Deluxe King Pool View | 1 bedroom, down comforters, pillowtop beds, in-room safe

Deluxe King Pool View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Sea view

Deluxe King Sea view | 1 bedroom, down comforters, pillowtop beds, in-room safe

Deluxe King Sea view

  • 366 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Pool View

Deluxe Twin Pool View | 1 bedroom, down comforters, pillowtop beds, in-room safe

Deluxe Twin Pool View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, down comforters, pillowtop beds, in-room safe

Superior Triple Room

  • 700 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Twin Sea view

Deluxe Twin Sea view | 1 bedroom, down comforters, pillowtop beds, in-room safe

Deluxe Twin Sea view

  • 344 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, down comforters, pillowtop beds, in-room safe

Junior Suite

  • 700 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About this property

Aristocrat Residence & Hotel

3.5-star hotel in Mittakpheap
Along with an outdoor pool, this hotel has a restaurant and coffee/tea in a common area. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Aristocrat Residence & Hotel offers 74 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Pillowtop beds feature down comforters. 32-inch LED televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. This Sihanoukville hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wired and wireless Internet access. A business center is on site at this 3.5-star property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Sihanoukville hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis. Guests can use the indoor pool at a partner property.

Aristocrat Residence & Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Aristocrat Residence & Hotel has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Khmer, Malay, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 per person
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Indoor pool (guest access)
  • Outdoor pool

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Serendipity Beach Street (502),​Krong Preah Sihanouk Cambodia]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 5 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 9469403

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Diamond Ocean Resort Sihanoukville
Aristocrat Residence Hotel Sihanoukville
Diamond Ocean Sihanoukville
Aristocrat Residence Hotel
Aristocrat Residence Sihanoukville
Aristocrat Residence
Aristocrat Residence &
Aristocrat Residence & Hotel Hotel
Aristocrat Residence & Hotel Sihanoukville
Aristocrat Residence & Hotel Hotel Sihanoukville

Aristocrat Residence & Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 46 reviews
Rating 8 - Good. 24 out of 46 reviews
Rating 6 - Okay. 7 out of 46 reviews
Rating 4 - Poor. 5 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Keith

Stayed 9 nights in Nov 2023

8/10 Good

Ericson

Stayed 1 night in Nov 2023

8/10 Good

john

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Ung

Traveled with family
Liked: Staff & service
Stayed 1 night in Nov 2021

8/10 Good

Kjell-Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Its a very good hotel. Nice staff. Exelent breakfast. Also a good location, but because of roadwork,very hard to get there. But it going to improve
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Chinese hotel with cigarette smell and bad service
Aside from the reception, all other staff speaks literally ZERO English. Not even words such as milk or sugar. They are unappologetic about this and sometimes even walk away from you and refuse to use a phone translator! The room I booked was a non-smoking room but had a a smoke smell. Smoke smell is present even in the restaurant on 8th floor. There is only one elevator for the whole hotel. The hotel is completely adapted to Chinese tourists, including all labels and food choices. Don't book if you're not Chinese.
Stayed 1 night in Jul 2019

8/10 Good

Hideki

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
I was disappointed by this hotel. On our two week trip we’ve stayed in many 3 star hotels in Cambodia and Vietnam. This was by far the worst and also by far the most expensive. Not worth the money unfortunately. The staff were not attentive, the bathroom was a it of a nightmare. It was a very small tube shape and the shower door didn’t close so water would spray out everywhere. If you’re lucky enough to get a room on ocean side the view from the balcony is nice. The location is good. The breakfast is good. The beds weren’t terrible but again the bathroom really distracted from the rest of the room. I wouldn’t recommend this hotel for the price.
Stayed 1 night in Mar 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired and dated
Dated and tired Hotel in a convenient area. Hard beds, language barrier with staff, building works and loud music all around. Would not price this at $75 a night. Very shabby. Basic breakfast. Do not recommend.
Stayed 2 nights in Nov 2017

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good Choice
I enjoyed my stay here. Nice spacious and well designed room on the 5th floor with a lovely view of the sea and islands. Walking distance to restaurants, pubs and the beach. Nice breakfast for both Western and Asian tastes. The only problem I found was a slow lift and NO LAUNDRY SERVICE. Why do they put a laundry basket in the room with no laundry service?
Stayed 4 nights in Jul 2017

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in Great Location
Good hotel in an excellent location, right next to the main pier.

4/10 Poor

Verified traveler

Disliked: Room comfort
close to beach but thats as good as it gets.
sewerage runinng outside of front of hotel, the noise from beach parties started about 9.00 p.m. untill 5.00.a.m., then the builders sarted work at 7.00. a.m. beds were very hard, breakfast was very basic, taxi took 4 hrs from airport, would not stay there again.

6/10 Okay

David, The Gong

Liked: Cleanliness, room comfort
Disliked: Staff & service
Close to pier and gateway to Islands
Hotel staff polite and courteous, though all new and appeared to be teenagers. Hotel surrounds sterile and unfinished in places. Room overlooked beach (side view) and directly into neighbouring hotel rooms. Not pleasant. Food very basic and western. No local dishes. Distinctly Chinese feel. Overall, 3/5.

8/10 Good

Bryan, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel but a bit overpriced
Contrary to some other reviews, I found the front desk staff (including the manager) to be very kind and helpful. The hotel is in a good location (for Serendipity beach), only a 2 min walk to the beach (which is rather disgusting with so much trash), surrounded by many restaurants, cafes, and small shops. I stayed on the 4th floor and my room was quiet throughout the night, though the first room I was shown to was right next to the elevator and I could tell it was going to be noisy, so I requested a different room and the manager obliged. Bed was one of the most comfortable I've slept in during my 3 month tour of SE Asia. Breakfast buffet was simple but decent. Wifi was horrible - very intermittent and whenever it was working, it was painfully slow. Overall, I had an OK experience, but likely won't stay again as there are many other nice hotels a bit further back from the beach that are much more competitively priced.

6/10 Okay

Stuart, Melbourne

Liked: Cleanliness
Great location, new hotel, poor building quality
New hotel, poor finishes, leakin shower and toilet. Staff inexperienced and not so helpful. Close to beach and bars at serendipity beach.

4/10 Poor

Wan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap But Old
Decade Hotel, Not Feel Good.
Stayed 2 nights in Oct 2024

6/10 Okay

jocelyn

Traveled with family
Liked: Cleanliness
Hotel du passé, installations vêtus, quartier peu pratique car le pier poir les bateaux ne fonctionne plus et nombreux restaurents, boutiques chinois aux alentours par contre tranquillité assurée, plage déserte.
Stayed 1 night in Apr 2024

10/10 Excellent

Marta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volveria
Muy buen situado en medio de todas las playas. Atenciin buena. Limpieza excelente
Piscina
Stayed 2 nights in Dec 2023

8/10 Good

Shinji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

lars erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good cleaning. Nice and clean pool. Near sea .
Stayed 1 night in Feb 2022

10/10 Excellent

lars erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Amedeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ganz gut
Das Hotel ist insgesamt für ganz in Ordnung, haut einem aber nicht gerade von den Socken. Auch der Preis war eher an der oberen Grenze für dieses Hotel. Die Sauberkeit im Zimmer war sehr gut, sowie auch die Ausstattung des Zimmers. Die Gänge/Treppenhaus wirkt irgendwie etwas schmudlig und es darf so wie ich es gesehen habe auch geraucht werden in den Stockwerken. Nichtraucher muss bei der Buchung ausgewählt werden. Das Frühstück war gut. Was allerdings etwas schockierende war, war der Blick in die (nicht mehr verwendete Küche), welche unglaublich dreckig war.
Stayed 1 night in Feb 2022

8/10 Good

Shinji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かです落ち着けるホテルです 便利な場所
Stayed 4 nights in Dec 2020

8/10 Good

Shinji

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020