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Orchid Resort

3.0 star property

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January 2025

Photo gallery for Orchid Resort

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Room
View from property
View from property
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Saracen Bay Beach, Koh Rong Sanloem, Koh Kong, 18000
  • Sunset Beach
    1 min walk
  • Freedom Waterfall
    4 min walk
  • Saracen Bay Beach
    18 min walk
  • Sihanoukville (KOS)
    34 min drive

Room options

View all photos for Deluxe Bungalow, 3 Twin Beds, Sea View

Deluxe Bungalow, 3 Twin Beds, Sea View

Deluxe Bungalow, 3 Twin Beds, Sea View

  • 28 sq ft
  • Sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Shared Dormitory, Multiple Beds

Basic Shared Dormitory, Multiple Beds

Basic Shared Dormitory, Multiple Beds

  • 215 sq ft
  • Beach view
  • Sleeps 1
  • 6 Twin Bunk Beds

Shared Dormitory, Multiple Beds

  • 215 sq ft
  • Beach view
  • Sleeps 1
  • 6 Twin Bunk Beds

View all photos for Basic Bungalow, 1 Queen Bed

Room

Basic Bungalow, 1 Queen Bed

  • 215 sq ft
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Bungalow, 1 Queen Bed

Room

Standard Bungalow, 1 Queen Bed

  • 215 sq ft
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Bungalow, 1 Queen Bed, Sea View

Deluxe Bungalow, 1 Queen Bed, Sea View

Deluxe Bungalow, 1 Queen Bed, Sea View

  • 301 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Bungalow, 2 Queen Beds, Sea View

Deluxe Bungalow, 2 Queen Beds, Sea View

Deluxe Bungalow, 2 Queen Beds, Sea View

  • 28 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Orchid Resort

3-star Koh Rong Sanloem resort with private beach
A private beach, a restaurant, and a bar/lounge are available at this smoke-free resort. WiFi in public areas is free. Additionally, a beach bar, a snack bar/deli, and a coffee shop/cafe are onsite. Limited housekeeping is available.
Orchid Resort offers 20 air-conditioned accommodations with complimentary bottled water and ceiling fans. Bathrooms include showers and complimentary toiletries. Housekeeping is provided on a limited basis.
Recreational amenities at the resort include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

This Koh Rong Sanloem resort has its very own private beach. Dining options at the resort include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a beach bar and a bar/lounge. Wireless Internet access is complimentary.

This beach resort also offers a terrace, barbecue grills, and tour/ticket assistance. A total renovation of this property was completed in December 2016.

Orchid Resort is a smoke-free property.

Onsite venue - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Languages

English, Khmer

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (limited availability)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • On the bay
  • Terrace

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Orchid Koh Rong Sanloem
Orchid Resort Koh Rong Sanloem
Orchid Resort Resort
Orchid Resort Koh Rong Sanloem
Orchid Resort Resort Koh Rong Sanloem

Orchid Resort Reviews

Reviews

6.4
Rating 10 - Excellent. 9 out of 64 reviews" "
Rating 8 - Good. 17 out of 64 reviews" "
Rating 6 - Okay. 20 out of 64 reviews" "
Rating 4 - Poor. 11 out of 64 reviews" "
Rating 2 - Terrible. 7 out of 64 reviews" "

6.2/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Staff & service
It’s easy to find but the staff offered no help at all
Stayed 1 night in Dec 2019

8/10 Good

Julio

Disliked: Staff & service
Location great, poor staff
The staff is really inadequate for this job. They constantly seem to be ignoring what is happening and why; and couldn´t care less about improving the hosts´ experience. The cleaning crew is good but there is no clear instruction on how to make them to clean the rooms.
Stayed 4 nights in Jan 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service
This was our second time staying there and they had upgraded the bathrooms since last time; they were fully enclosed this time versus partial last time. We go there to relax and not have a pool and other amenities because we have the ocean. It is set back far enough so you don't interact or feel people are walking by you. The restaurant was much better this time than last. I just wished they cleaned the trash up in the back behind the rooms outside so you feel like it is inhabited. There is not a lot but it would not take a lot of time to do.
Stayed 3 nights in Jan 2019

4/10 Poor

Paul

Disliked: Staff & service, property conditions & facilities
Would not recommend due to staff
Great venue, nice and handy to the wharf. What let this place down was the attitude of the guy in the red shirt (presumably the manager) His attitude was appalling, there was no internet for the three nights I was there. When I complained about this on the first day he just pointed at the sky and said it would be fixed the next day. The bar and restaurants around this establishment all had working WiFi. This went on for three days, including power cuts of which I duly complained daily. This guys attitude was appalling as he considered it funny. He was more interested in looking after the Chinese day tourists who turned up daily by boat to have lunch at the resort, as opposed to looking after his booked in guests comforts. I have been in the service industry for some 20 years now and his attitude was unacceptable. Quite frankly if I was his employer, he would have been sacked a long time ago.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad check in - rest was good
The hotels on the islands should provide more information on what boat service to book with in order to get dropped off as close to their facility as possible. I asked at least 3 different ferry companies before going with speed ferry cambodia which dropped me off a few docks away from the hotel. I had to walk in the sun with a 50lb luggage bag which was pretty irritating and then when I got to the check in counter no one showed up for about half an hour. After that everything else at the hotel was great. Relatively clean and comfortable, good for the price.
Stayed 2 nights in Mar 2018

8/10 Good

M A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality/price, very good option
We been 6 nights there, they have the option of room with direct sea view or bungalow with sea view (some direct,some indirect). We got bungalow sea view option and is the best, very quiet and relax. Nice place for breakfast although is not super big breakfast. Pancake and ice coffe was my favorite. Quality/price very good option. Have more nice bungalow in Sarence bay, but are double price, just depend of your budget.

8/10 Good

Karen C

Liked: Staff & service
needs a makeover!
resort could use a makeover, ceiling fan didn't work but they provided a very good floor fan, albeit was filthy with dust. bed was comfy and pillows good. breakfast was simple, plain omelette and white baguette with butter, had to ask for jam.
Stayed 2 nights in Jan 2018

10/10 Excellent

Gerri

Liked: Cleanliness, property conditions & facilities, room comfort
Great place, would stay again
Great relaxing stay. They picked us up at pier four which was unexpected. We thought we were going to have to walk. Beach is beautiful white powder sand. Turkish restaurant beside Orchid was great and we ate there all the time. I’d say orchid was positioned in a good area of the beach.
Stayed 4 nights in Dec 2017

10/10 Excellent

Justine

Disliked: Cleanliness, staff & service
Photos of the room online are not what it's in reality. Poor rooms, no isolation so you hear everything your neighbours do. Staff not very friendly. Luckily, the surroundings are breathtaking!
Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is all it has
This place will surely always have business since it's right in front of the main ferry terminal, and they know this, so from the moment I checked in, it was clear the staff wasn't at all focused on the customer experience. They were dismissive and not at all helpful. Rooms were very bare, just as expected. No air conditioning (there was a fan), no mirror in the bathroom, the water splashed on my feet every time I turned the faucet on in the sink, the shower wets the whole bathroom, and everything stays wet and smells. The upside: you're right on the beach the second you walk out the door. I spent virtually no time in the room since there are hammocks and swings and little bars and small restaurants all along the beach. There was also a mosquito net in the room. Use it. It's necessary.

2/10 Terrible

jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Arrived room facilities that I was given via hotels.com furnished balcony, kettle etc room given had none of the listed facilities. Went to reception who tried to give me the room next door I said it's not the room booked wasn't deluxe room with balcony etc they tried to charge me a further $38 I paid $20 and got the room I felt I had booked. Service very poor staff disinterested, restaurant when you eventually got staff attention usually sitting down yawning food not good asked for 2 beers only had 1 !! Wifi only available in restaurant power off a lot accommodation tired and dated for the same money some better accommodation close by.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Worst hotel I've stayed at. The tap water was dark brown and the solution to that was to give me a big jug of water to use to wash myself. The bathroom was very dirty as well. The ceiling was open to the outdoors and the neighbours so the sound carried directly to the room.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this place
Avoid this place. Rooms are of bad quality and no Internet. Water in bathroom is yellow/ brown. They know it, even have posters apologizing for it, but do nothing about it. They don't even have courtesy to put mirrors in rooms. Service in their restaurant is absolutely horrible and food tastes bad. I suspect they use this brown water to cook. I booked for two nights and left after one.

4/10 Poor

Tyrone

Disliked: Cleanliness, staff & service, property conditions & facilities
Many other better choices! Staff are rude!
The staff appeared to be very indifferent to the guests. Our check-in was not smooth and we did not feel that the staff made any real effort to address our concerns. The next morning we went to the restaurant for breakfast. We ordered our breakfast and after 1.5 hours we had only received our coffee. We asked what was the hole up several times and we were told that we would be served within 5 minutes. We gave up after 1.5 hours and said that we were leaving. To add insult to injury, the manager came running after us and asked us to pay for the coffee which wasn't fully drunk as we were waiting for the food. We went ahead and paid the funds although any hotel worth its name would not have had the audacity to ask us to pay when they had provided such bad service. The beach on that side is a bit polluted as there appears to be waste water going into the sea, lots of burning bush dumped into the sea, and a good amount of trash. It is a shame as you can see that the beach was once gorgeous. However, the locals don't appear to appreciated the beauty of the place. On the other did if the island is Lazy Beach and Sunset beach. They are beautiful and the sea is very clean.

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Rude staff, expensive restaurant, rubbish wifi
There was a mess up with our booking, and rather than the hotel doing their best to solve the issue they just refused to do anything, telling me and my partner that we had to put up with our downgraded room. Luckily I'm the type to stand my ground, so after an hour long argument and various phone calls to HQ who kept hanging up on me, we eventually got the room that we paid for. Staff couldn't have been ruder. Their restaurant is the most expensive on the island and their food isn't even remotely nice. Their wifi only let's about 7 or 8 people on at once so you have to sit their clicking connect a thousand times until someone decides to leave the restaurant area. I wouldn't recommend this place to anyone. There are much nicer places on the island.

6/10 Okay

Sopheaktra

Disliked: Cleanliness, property conditions & facilities
Good location
The room we were allocated was not in the best condition. The sink was chocked and the bathroom floor was tilted so the water flows outside the bathroom.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Beautiful island with a nice view of the ocean
An hour away from the mainland and only accessible by boat. Bungalow right on the beach. We were never picked up at the pier upon arrival and found another boat to take us to the hotel . Very rudimentary Bungalow showing its age. Bring your own shampoo and other toiletries. Free breakfast consists of coffee or tea and one item only. No fruit or juice.

2/10 Terrible

Thomas, Seattle, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Overpriced Bungalow
The hotel was situated right off the main pier of Koh Sanloem. There is absolutely nothing on this island except a long, extremely shallow beach. The hotel service was poor. They chuckled and went back and forth in khmer as they figured out what bungalow to put us in. Ended up in a bungalow with 3 single beds instead of the double bed we booked. Beds were sandy. There was no top sheet as I've usually encountered in bungalow settings, only a giant fuzzy blanket for linens, not really appropriate for the heat. Took a quick nap, woke up with bugs in my bed. Saltwater shower. Floor was boards with peeling wallpaper pasted on. No wifi in bungalow. Mossie nets were ridiculous pretty, pretty princess nets, and impossible to set up without it flapping your face all night. Restaurant is overpriced, and completely shuts down at 830p. Would not recommend.

10/10 Excellent

Toby London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on the beach, next to the pier
The perfect hotel in a great place... The view from the room is of turquoise water and white sand, which you can enjoy from your private balcony/terrace area. I would say the rooms are quite basic but are comfortable and have all you need! Even a small shower by the front door to wash your feet prior to entry. The restaurant has one of the most incredible views, situated in the middle of the beach, with very reasonable prices for food ($6 curry) and drink ($2 beer). Second time staying here and would 100% return! Also very clean and attentive staff! Thank you!

10/10 Excellent

ROHIT, New Delhi, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay definitely recommended!
I stayed in Orchid Resort while backpacking with a friend in Combodia. Superb beach front rooms. The guys at the Reception Counter were extremely nice. Good food at the restaurant. WiFi available only at the restaurant. Since there are mosquitoes at the beach, carrying mosquito repellent creams/sprays is advisable. Lazy beach- another awesome beach- is some 20 minutes walk from Orchid resort. Stay definitely recommended!

8/10 Good

Georg, copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
okay but more expensive than other bungalows
Really nice place on the middle of the beach

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay elsewhere
Very disappointed with this resort. Poor accommodation and food. Not as described in promotional blurb. Island is stunning but do not stay at orchid resort

8/10 Good

David, Cardiff, Wales, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort on a wonderful island
Orchid Resort is a fabulous place on the absolutely stunning Koh Rong Sanloem island. The island is undeveloped so there are only a handful of resorts to choose from and they are all right on the beach offering idyllic beach bungalows. The Orchid bungalow was well maintained and clean and provided us with everything we needed for a few nights in paradise. The Restaurant serves great food which is slightly higher priced than the mainland (for obvious reasons). Would definitely recommend Orchid Resort. Note that there is a pier right outside the resort but that not every ferry stops at the Orchid pier so you may be faced with carrying luggage over the beach from the other pier to the resort as there are no paved pathway.

6/10 Okay

Lindsay, Kailua, hawaii

Getaway
The bungalows were set up right on the beach and the view was spectacular. Rooms are rustic, but have private bathrooms (unlike other comparable hotels) and hot water. Amenities on property are very limited but the restaurant/bar was really good with a large selection of items. Great for a relaxing getaway.