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City Express by Marriott Silao Aeropuerto

3.5 star property

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Photo gallery for City Express by Marriott Silao Aeropuerto

Lobby
TV
Lobby
Property amenity
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Room service
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Libramiento Norte 900, Col. Fraccionamiento El Fresno, Silao, GTO, 36126
  • Parque Bicentenario Guanajuato
    ‪2 min drive‬
  • Silao Main Square
    ‪2 min drive‬
  • Cerro del Cubilete
    ‪19 min drive‬
  • León, Guanajuato (BJX-Del Bajío)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

City Express by Marriott Silao Aeropuerto

3.5-star Silao hotel close to Parque Bicentenario Guanajuato
Along with a restaurant, this smoke-free hotel has a fitness center and a business center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport drop-off. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
City Express by Marriott Silao Aeropuerto offers 121 air-conditioned accommodations with irons/ironing boards. Cable television is provided. Bathrooms include showers.

This Silao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. An area shuttle within 5 kilometers and a shuttle from the hotel to the airport (available 24 hours) are complimentary for guests. This business-friendly hotel also offers a fitness center, laundry facilities, and room service (during limited hours). Onsite self parking is complimentary.

City Express by Marriott Silao Aeropuerto is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
City Express by Marriott Silao Aeropuerto has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free airport drop-off shuttle on request
  • Free area shuttle up to 5 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property

Property is also known as

City Aeropuerto Hotel Silao Express
City Express Silao Aeropuerto
City Express Silao Aeropuerto Hotel
City Express Silao Aeropuerto
City Express by Marriott Silao Aeropuerto Hotel
City Express by Marriott Silao Aeropuerto Silao
City Express by Marriott Silao Aeropuerto Hotel Silao

City Express by Marriott Silao Aeropuerto Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 314 out of 807 reviews
Rating 8 - Good. 267 out of 807 reviews
Rating 6 - Okay. 114 out of 807 reviews
Rating 4 - Poor. 57 out of 807 reviews
Rating 2 - Terrible. 55 out of 807 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

G

Perfect place to stay for the night if you’re taking a flight from El bajio ! Front desk was very helpful as well as room service and the airport shuttle . I recommend this place 8 out of 10
Stayed 1 night in Apr 2025

6/10 Okay

Ai

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Breakfast was not served at all! No restaurant. Differences from the hotel description!!
Stayed 1 night in Apr 2025

2/10 Terrible

Karina

Traveled with family
Liked: Staff & service
Disliked: Room comfort

Feel like sleeping? Dont stay here!

We booked three rooms. You will not sleep at this hotel. The walls are paper thin; you can hear the traffic and breakfast preparation all night long. We were all in different floors and heard things nonstop all night long.
Stayed 1 night in Mar 2025

6/10 Okay

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lose to the airport
Stayed 1 night in Mar 2025

6/10 Okay

Beatriz

Liked: Property conditions & facilities
It was good for one night
Stayed 1 night in Mar 2025

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Lisa

Stayed 1 night in Feb 2025

8/10 Good

Juan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Hugo Flores

Liked: Cleanliness
Disliked: Staff & service
Bad location, I called the front desk about 10 times from the airport and nobody answered the phone and when arrived at the hotel , I had to wait from someone to come to give me a room.
Stayed 1 night in Feb 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service
Staff were very kind and helpful. Hotel and room were very clean which is most important. Breakfast was good value with lots of choices.
Stayed 1 night in Jan 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Customer Service
Stayed 1 night in Jan 2025

10/10 Excellent

Guadalupe

Stayed 1 night in Dec 2024

6/10 Okay

Abdayab

Liked: Staff & service, property conditions & facilities
Limited services near around it
Stayed 1 night in Dec 2024

10/10 Excellent

Laura, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alvaro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ofelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to the airport
Stayed 1 night in Dec 2024

2/10 Terrible

RAFAEL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad experience no ac, no phone, limited service, had to leave to another hotel
Stayed 1 night in Nov 2024

6/10 Okay

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, room comfort

Not as advertised

The free breakfast they advertise does not exist and has not for a while. Getting there as late as I did, there was not option for food (Uber eats never has any drivers) and the hotel has nothing available. It was mostly clean and comfortable but I chose this location because they advertised free breakfast and they did not have it.
Stayed 1 night in Nov 2024

10/10 Excellent

Jaime

Stayed 1 night in Oct 2024

6/10 Okay

Jose, Santa Clara

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

juan

Profesional staff, AC needs PMs, I would stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Juan

Stayed 1 night in Sep 2024

4/10 Poor

MARIA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms were not ready when I arrived even though we arrived later than expected check in time. Definitely understaffed. Rooms were not clean and ready to move-in ready.
Stayed 1 night in Jul 2024

6/10 Okay

Emmanuel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cons: the room is very noisy, you can hear the personnel or other guests out loud. The gym is tiny, only 2 or 3 machines. Pros: facilities in general are clean, wifi works fine and the room is comfortable enough.
Stayed 2 nights in Jul 2024

8/10 Good

Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024