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Ambassador Transit Hotel Terminal 2

2.5 star property

Choose dates to view prices

Photo gallery for Ambassador Transit Hotel Terminal 2

Interior entrance
Free toiletries, bathrobes, towels
1 bedroom, premium bedding, desk, soundproofing
Front of property
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
Singapore Changi Airport, PTB2, Departure, Level 3, Terminal 2, Singapore, 918155
  • Jewel Changi Airport
    ‪8 min walk‬
  • Changi Business Park
    ‪4 min drive‬
  • Singapore Expo
    ‪7 min drive‬
  • Singapore (SIN-Changi)
    ‪1 min walk‬

Room options

View all photos for Triple Room (12 Hours Usage)

1 bedroom, premium bedding, desk, soundproofing

Triple Room (12 Hours Usage)

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Triple Room (6 Hours Usage)

1 bedroom, premium bedding, desk, soundproofing

Triple Room (6 Hours Usage)

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Twin Room (6 Hours Usage)

1 bedroom, premium bedding, desk, soundproofing

Twin Room (6 Hours Usage)

8.8 out of 10
Excellent
(5 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room (12 Hours Usage)

1 bedroom, premium bedding, desk, soundproofing

Twin Room (12 Hours Usage)

8.8 out of 10
Excellent
(9 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Shared Bathroom (6 Hours Usage)

1 bedroom, premium bedding, desk, soundproofing

Single Room, Shared Bathroom (6 Hours Usage)

9.8 out of 10
Exceptional
(9 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Shared Bathroom (12 Hours Usage)

1 bedroom, premium bedding, desk, soundproofing

Single Room, Shared Bathroom (12 Hours Usage)

9.0 out of 10
Wonderful
(2 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room (6 Hours Usage)

1 bedroom, premium bedding, desk, soundproofing

Single Room (6 Hours Usage)

7.0 out of 10
Good
(4 reviews)
  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room (12 Hours Usage)

1 bedroom, premium bedding, desk, soundproofing

Single Room (12 Hours Usage)

9.6 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Lobby

YOTELAIR Singapore Changi Airport

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
3.9 out of 5, Good, (1002)
$229 nightly
The price was $254
The price is $229 total
includes taxes & fees
YOTELAIR Singapore Changi Airport

About this property

Ambassador Transit Hotel Terminal 2

Hotel in Changi
A 24-hour front desk, express check-in, and a hair salon are available at this smoke-free hotel. WiFi in public areas is free.
Ambassador Transit Hotel Terminal 2 offers 83 air-conditioned accommodations with complimentary bottled water and bathrobes. Beds feature premium bedding. Premium digital television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

Ambassador Transit Hotel Terminal 2 features express check-in and a hair salon. Public areas are equipped with complimentary wireless Internet access.

Ambassador Transit Hotel Terminal 2 is a smoke-free property.

Buffet breakfasts are available for a surcharge.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee: SGD 20 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon

Guest services

  • Housekeeping (daily)

Spa

  • Manicures/pedicures

Accessibility

  • No elevator

More

  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Towels provided

Entertainment

  • 46-inch TV with premium digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: midnight; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before midnight
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property is located inside Terminal 2. Guests arriving on an inbound flight must not pass through immigration control. Guests arriving from the city must be checked-in on an outbound flight. A valid traveling document must be presented during check-in. Guests will not be able to access their checked-in baggage at the hotel, and the hotel is not responsible for guests' checked-in luggage transfer during stay. The hotel is not responsible for guests who are unable to pass through immigration control from the city. Guests who book rooms with hourly use rates are limited to a maximum of 6 or 12 hours from time of check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only; flight boarding pass must be presented upon check-in
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Ambassador Transit Hotel Terminal 2 Singapore
Ambassador Transit Hotel Terminal 2
Ambassador Transit Terminal 2 Singapore
Ambassador Transit Terminal 2
Ambassador Transit Terminal 2
Ambassador Transit Hotel Terminal 2 Hotel
Ambassador Transit Hotel Terminal 2 Singapore
Ambassador Transit Hotel Terminal 2 Hotel Singapore

Ambassador Transit Hotel Terminal 2 Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 435 out of 1001 reviews
Rating 8 - Good. 382 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darren, Mataura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was a perfect chance to get some decent rest between our flights
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we needed. It was clean and quiet.
Stayed 1 night in Mar 2025

2/10 Terrible

KAREN

Traveled with family
Disliked: Staff & service, amenities
We were unable to get into the property as you had to check in first. ANA didn't offer early check in so we couldn't get in. We contacted the hotel and they told us we had to get expedia to contact them as we booked through them. Expedia called within 3 minutes of our calling them and the hotel wouldn't answer. They would not take any of their calls and did not give us a refund even though I explained that we couldn't get to the hotel during our 1st call.
Stayed 1 night in Mar 2025

6/10 Okay

Kevin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was excellent. However the breakfast provided was very poor. The eggs and sausages were brought out cold. Really. I told the girl and she was very non reactive. You pay a lot to stay over night only to be let down by breakfast
Stayed 1 night in Mar 2025

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great way to deal with an 10 hour stopover.
Stayed 1 night in Mar 2025

10/10 Excellent

karl, Delray Beach

Stayed 1 night in Mar 2025

6/10 Okay

Howard, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service
Convenient for overnight transit. Didn’t have to bother with immigration/customs to stay at a hotel outside the airport. Place was a little quirky, however. Step up into the bathroom reminded me of much older buildings retrofitted for modern plumbing. Mattress was other worldly firm!! No way to exaggerate just how firm it was.
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 1 night in Feb 2025

2/10 Terrible

Sherry, NCD

Stayed 1 night in Mar 2025

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Jane, Costa Mesa

Stayed 1 night in Mar 2025

4/10 Poor

philip, Harrisdale

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive for a short stopover of a few hours. Basic room, no window, bed like granite. Recommend that you adjust your flight times so you don’t have to stay here.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the money

It was a good idea to have a room. Much better to fly clean and rested.
Stayed 1 night in Feb 2025

8/10 Good

Renate

Stayed 1 night in Feb 2025

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Was simple and easy to check in and the staff were attentive and informative
Stayed 1 night in Feb 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location for Quick Rest

Everything thing was perfect. Check in was quick, room was clean and comfortable. Received an upgrade. Perfect.
Stayed 1 night in Feb 2025

2/10 Terrible

Kevin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
RUN THE OTHER WAY. Do not make the mistake of booking here. When you stressed in transit, you need the hotel to respond to messages so you don’t end up homeless. Unfortunately this was the case for me and my partner. Left many many messages and zero response (even 5 days later no response). We were unable to check in. I wish this review was available when I was booking to save me from the mistake. The worst experience ever. There are many better options available even at a higher price because that would be better than the experience I had. Terrible
Stayed 1 night in Feb 2025

10/10 Excellent

Pratibha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, within Changi, Singapore airport. Breakfast was included with multiple options.
Stayed 1 night in Feb 2025

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

latasha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I like that the location was inside the airport good for layovers. I did not like the treatment I got I was denied a room because I was a black woman. I was told the hotel was sold out. I went online and there were many rooms available, I booked and paid online and then I was giving a room, after I booked online when I was told in person that the hotel was sold out I ask why did she tell me hotel was completely sold out, but it wasn’t and she said because those rooms was available for different people and I said I clearly see the rooms were for different people, non black!!
Stayed 1 night in Feb 2025

6/10 Okay

Douglas

Stayed 1 night in Jan 2025

8/10 Good

Vibhavi

Very good
Stayed 1 night in Feb 2025

10/10 Excellent

Vaishali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, easily walkable distance from airport. Nice, clean and quiet rooms. Efficient and friendly staff.
Stayed 1 night in Feb 2025