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ANDAZ SINGAPORE, BY HYATT

5.0 star property

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Photo gallery for ANDAZ SINGAPORE, BY HYATT

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Restaurant
Bathroom
Room
Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Housekeeping
  • Parking available

Explore the area

Map
5 Fraser Street, Singapore, 189354
  • Bugis Street Shopping District
    ‪1 min walk‬
  • Bugis Junction Shopping Center
    ‪4 min walk‬
  • Suntec City
    ‪10 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Twin Beds

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Heritage View)

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Twin Beds (Heritage View)

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Heritage View)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed (Heritage View)

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Deluxe Room, 2 Twin Beds, Sea View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Sea View

  • 452 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Sea View

  • 452 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz, Large Suite, 1 King Bed

Andaz, Large Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Andaz, Large Suite, 1 King Bed

  • 1227 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View, Corner

Deluxe Room, 1 King Bed, City View, Corner | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, City View, Corner

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, City View

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz, Suite, 1 King Bed

Andaz, Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Andaz, Suite, 1 King Bed

  • 818 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Andaz Residence)

Suite, 1 King Bed (Andaz Residence) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed (Andaz Residence)

  • 818 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

ANDAZ SINGAPORE, BY HYATT

5-star Singapore hotel, connected to a shopping center in Downtown Core
This smoke-free hotel features 3 restaurants, an outdoor pool, and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a snack bar/deli, and a rooftop terrace are onsite.
ANDAZ SINGAPORE, BY HYATT offers 347 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Singapore hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, ANDAZ SINGAPORE, BY HYATT provides an outdoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wired and wireless Internet access is complimentary.

Event facilities measuring 5597 square feet (520 square meters) include conference space. This luxury hotel also offers a rooftop terrace, multilingual staff, and a garden. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

ANDAZ SINGAPORE, BY HYATT is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Mr Stork - This rooftop bar serves light fare only.
Alley on 25 - This restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
665 Fahrenheit - This steakhouse serves lunch and dinner. Open daily.
5 ON 25 - Onsite restaurant. Open select days.
Bar Square - Onsite lobby lounge. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Covered self parking on site (SGD 35.44 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; SGD 53.96 per person
  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 5 ON 25
  • 665 Fahrenheit
  • Alley on 25
  • Bar Square
  • Mr Stork

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,597 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 95.92 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately SGD 53.96 per person
  • Airport shuttle fee: SGD 130 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: SGD 130 (up to 12 years old)
  • Covered self parking fee: SGD 35.44 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 95.92 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay, MaybankPay, GrabPay, DBS PayLah!, PayNow, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Andaz Singapore concept Hyatt Hotel
Andaz concept Hyatt Hotel
Andaz Singapore concept Hyatt
Andaz concept Hyatt
ANDAZ SINGAPORE, BY HYATT Hotel
Andaz Singapore a concept by Hyatt
ANDAZ SINGAPORE, BY HYATT Singapore
ANDAZ SINGAPORE, BY HYATT Hotel Singapore

ANDAZ SINGAPORE, BY HYATT Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1006 reviews
Rating 8 - Good. 185 out of 1006 reviews
Rating 6 - Okay. 51 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 14 out of 1006 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Azizan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perhaps they can also have a qiblat indicator to assist muslim traveller like me. Overall the stay was pleasant.
Stayed 3 nights in Nov 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Alliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I liked the hotel and would stay again. Pros The location was great. The hotel is connected to Bugis MRT and Bugis Junction so it's easy to get around the city and there's a ton of food and shops nearby. It's a short walk from Haji Ln and the Sultan Mosque. The immediate area in general felt pretty safe. The entrance to the hotel is hard to find at first if you take the train and some of the entrances are key card only. This is good for safety reasons but can be confusing when you first come to check in and find the key card only entrance first. The room was nice. I loved the view of the city. I liked the in room amenities and how automated a lot of the features are. I like that there was a doorbell and a do not disturb feature. The doorbell could be a little bit louder. The room was nice and quiet. You might hear the people above you but it's too loud. Occasionally I would hear the people staying in the room across from me but that was more because of how loud they were then because of the hotel. Once, they left it was pretty quiet. The amenities were nice in my opinion. I didn't get a chance to use the pool because of the weather but the other amenities were nice touches. Cons The bed was a bit hard. I prefer softer beds. It wasn't hard to the point of being uncomfortable but not too comfy. The toilet kept making weird gurgling noises every time I took a shower. Over time the noise got progressively louder to the point where I would hear it over the shower.
Stayed 6 nights in Oct 2024

8/10 Good

Shelley

Stayed 2 nights in Sep 2024

10/10 Excellent

Anna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar with the teepees and the pool are incredible. The breakfast is also fantastic with many cuisines catered for.
Stayed 2 nights in Oct 2024

8/10 Good

Linh

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay!
Happy to be back at Andaz Singapore, its been 5 years since my last stay and not much has changed, the conditions of the rooms are still excellent. Good size room, comfortable beds, large bright windows, electronic curtains and complimentary mini bar (although the mini bar selections has reduced). This time we resquested Interconnecting rooms which was convenient for our family of five. Only one concern was hair found on the shower wall. Housekeeping standards needs to be checked.
Stayed 1 night in Oct 2024

10/10 Excellent

graeme

Liked: Cleanliness, property conditions & facilities, room comfort
Great room good hotel
The room was amazing as was the pool. Great location and close to MRT. Excellent pool, great reception and door staff. Hotel is a bit of a maze to get in and out of.confusing layout. Drinks are overpriced and a bit of hotel price gauging. Bar staff efficient but not warm.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Singapore Hotel
The Andaz did not disappoint. Modern, clean and comfy. The hotel staff were nice and friendly. The rooms were spacious and comfy.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nazim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and the facilities top notch, room size fantastic, would stay at again.
Stayed 6 nights in Sep 2024

10/10 Excellent

Alyssa

Stayed 4 nights in Sep 2024

8/10 Good

tobias

Stayed 4 nights in Sep 2024

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place and wonderful staff
Stayed 3 nights in Sep 2024

4/10 Poor

Sze Ring

Stayed 1 night in Sep 2024

10/10 Excellent

Artem

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Location is terrific with MRT directly under the hotel. Staff very attentive and best check in service I’ve had for a long time. Complimentary mini bar (replenished with every day). Big room, own wardrobe, good shower, good breakfast. No complaints really!
Stayed 3 nights in Aug 2024

8/10 Good

Alicia

Traveled with family
Liked: Cleanliness, amenities
We booked a suite that said it sleeps 4, only when we got to the room there was only 1 king size bed and nothing else. No second bed and no sofa bed. The hotel then kept saying that the suite sleeps 4 but only if we all share a bed. This seems completely ridiculous and it took 2 hours to negotiate for beds to be brought in for our children. The hotel itself felt new and nice and a great location.
Stayed 2 nights in Aug 2024

6/10 Okay

Yin Mei

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the bed and the design of the hotel. But the check in staff service standard was subpar for a five star hotel. Lack of service standard and totally not impressed. Their bed is super comfortable and lovely design of the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Aug 2024

4/10 Poor

Madison

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Damien

Stayed 2 nights in Aug 2024

4/10 Poor

Timothy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

daniel

Stayed 4 nights in Aug 2024

10/10 Excellent

Amandio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is outstanding and the staff is polite, efficient and helpful. We had a great time.
Stayed 1 night in Aug 2024

10/10 Excellent

Yeo, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast buffet, staff were friendly and approachable. Overall clean and comfortable stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay Definitely will return
Stayed 6 nights in Jul 2024

2/10 Terrible

wai tien

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024