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Ascott Orchard Singapore

5.0 star property

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Photo gallery for Ascott Orchard Singapore

Outdoor pool, sun loungers
In-room safe, desk, soundproofing, iron/ironing board
Lobby
Exterior
Deluxe Suite, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
11 Cairnhill Road, Singapore, 229724
  • Orchard Road
    ‪4 min walk‬
  • ION Orchard
    ‪9 min walk‬
  • Bugis Street Shopping District
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪28 min drive‬

Room options

View all photos for Executive Studio

Executive Studio | In-room safe, desk, soundproofing, iron/ironing board

Executive Studio

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio

Premier Studio | In-room safe, desk, soundproofing, iron/ironing board

Premier Studio

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Suite, 1 Bedroom

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Premier Suite, 1 Bedroom

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Premier Suite, 2 Bedrooms

  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Studio (Murano)

Eco-friendly toiletries, hair dryer, bathrobes, bidet

Studio (Murano)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Pierre)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom (Pierre)

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Soho)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms (Soho)

  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Lobby

Hilton Singapore Orchard

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (658)
The price is $234
per night
$281 total
includes taxes & fees
Apr 8 - Apr 9
Hilton Singapore Orchard

About this property

Ascott Orchard Singapore

5-star Singapore hotel, connected to a shopping center in Orchard
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Other amenities include a children's pool, dry cleaning, and a 24-hour front desk. Limited housekeeping is available.
Ascott Orchard Singapore offers 220 air-conditioned accommodations with espresso makers and safes. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, bidets, hair dryers, and toothbrushes and toothpaste.

Cable television is provided. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The hotel offers a restaurant. In addition to a children's pool, Ascott Orchard Singapore provides an outdoor pool and a fitness center. This luxury hotel also offers dry cleaning/laundry services, a porter, and an elevator.

Ascott Orchard Singapore is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Ascott Orchard Singapore has a restaurant on site.
Room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; SGD 35.97 per person
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Outdoors

  • Pool loungers

Accessibility

  • Elevator (36 inch wide door)

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in
This property provides housekeeping services Monday-Saturday. Housekeeping is not available on public holidays.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 143.88 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately SGD 35.97 per person
  • Rollaway bed fee: SGD 143.88 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Ascott Orchard Singapore Aparthotel
Ascott Aparthotel
Ascott Orchard Singapore Hotel
Ascott Orchard Singapore Singapore
Ascott Orchard Singapore (SG Clean)
Ascott Orchard Singapore Hotel Singapore

Ascott Orchard Singapore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 189 out of 336 reviews
Rating 8 - Good. 114 out of 336 reviews
Rating 6 - Okay. 17 out of 336 reviews
Rating 4 - Poor. 10 out of 336 reviews
Rating 2 - Terrible. 6 out of 336 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Almost perfect but a couple things..
Location, service, property condition was great. Only detractors were the slight odor in the hallways and the lack of regulation of the AC. Could not attain a comfortable temperature. It was either freezing cold or too hot. Was constantly turning off the AC when it got too cold.
Stayed 4 nights in Dec 2024

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, property conditions & facilities
Stayed 12 nights in Nov 2024

8/10 Good

Teresa

Liked: Cleanliness, amenities
The refrigerator was not working
Stayed 3 nights in Oct 2024

4/10 Poor

Gunawan

Liked: Cleanliness
Disliked: Room comfort
THE SOUND AIR CON TOO LOUD,LIKE BLOWER AIR PLANE. I HAVE MOVED TO ANOTHER FLOOR,BUT AC SOUND IS STILL LOUD
Stayed 3 nights in Oct 2024

8/10 Good

poppy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, in the centre of busy Orchard rd, yet private and quiet
Stayed 2 nights in Oct 2024

8/10 Good

Aloysius

Conditions for hotel is old and not clean
Stayed 5 nights in Oct 2024

8/10 Good

Philip

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Harlene

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Hyder

Stayed 2 nights in Aug 2024

10/10 Excellent

Danny

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place for families.
Stayed 4 nights in Aug 2024

10/10 Excellent

sharon

Traveled with group
Liked: Cleanliness, amenities, room comfort
Hotel and room very clean with daily service which was great. Breakfast was included which was very adequate. Pool area big and was able to swim laps. Daily newspaper was available in the lobby. Small kitchenette was great to have though would have been good to have some written instructions for microwave. Convenience to major shopping was wonderful and there was a walkover bridge from the hotel right into a mall - very nice when raining.
Stayed 6 nights in Aug 2024

8/10 Good

Eugene

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Clint

Stayed 2 nights in Jun 2024

10/10 Excellent

stewart

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

stewart

Liked: Cleanliness, room comfort
everything is perfect. kudos to the crew. helpful and accomodating to my needs.
Stayed 8 nights in May 2024

10/10 Excellent

Eric

Stayed 5 nights in May 2024

6/10 Okay

Julie

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Updated property. Walkable to many dining and shopping areas. Great amenities. Convenient check-in and willing to easily catering to guests' needs.
Stayed 1 night in Apr 2024

10/10 Excellent

Ma Jemelyn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Like my second home
Everything was so good, specially location.
Stayed 5 nights in Dec 2023

8/10 Good

Darunee

Liked: Cleanliness, amenities, property conditions & facilities
Staff are really responsive and friendly, could be slight improvement for room cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, room comfort
Value for money
We had a really great stay at Banyan Tree. The room was better than we had expected and the staff were really attentive and caring. It wasn't the cheapest but was worth the money.
Stayed 4 nights in Sep 2023

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
They have a covered linkto Paragon shopping centre
Stayed 1 night in Sep 2023

10/10 Excellent

Andreas

Stayed 4 nights in Jan 2023

8/10 Good

stewart

Liked: Room comfort
Check-in was a breeze. I have issues with the shower water heater, though. They tried to fix it but still no warm water.
Stayed 4 nights in Nov 2022