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Carlton City Hotel Singapore

5.0 star property

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Photo gallery for Carlton City Hotel Singapore

2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar
Lobby
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar
  • Housekeeping

Explore the area

Map
1 Gopeng Street, Singapore, 078862
  • Boat Quay
    ‪3 min drive‬
  • Marina Bay Sands Casino
    ‪4 min drive‬
  • Singapore Flyer
    ‪5 min drive‬
  • Singapore (SIN-Changi)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Executive Room with Complimentary Mini Bar

In-room safe, desk, blackout drapes, iron/ironing board

Executive Room with Complimentary Mini Bar

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Club Room with Club Lounge Access

In-room safe, desk, blackout drapes, iron/ironing board

Club Room with Club Lounge Access

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Suite

Executive lounge

Suite

  • City view
  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

2 bars/lounges, lobby lounge, rooftop bar

Deluxe Single Room

  • City view
  • 344 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Club Single Room with Club Lounge Access

Executive lounge

Club Single Room with Club Lounge Access

  • City view
  • 344 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Single Room with Complimentary Mini Bar

2 bars/lounges, lobby lounge, rooftop bar

Executive Single Room with Complimentary Mini Bar

  • City view
  • 344 sq ft
  • Sleeps 1
  • 1 King Bed

Similar properties

Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, sun loungers

Carlton Hotel Singapore

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, (1594)
The price is $235
per night
$282 total
includes taxes & fees
May 14 - May 15
Carlton Hotel Singapore

About this property

Carlton City Hotel Singapore

5-star hotel in Downtown Singapore
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a coffee shop/cafe, and 24-hour room service.
Carlton City Hotel Singapore offers 386 air-conditioned accommodations with safes and coffee/tea makers. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Carlton City Hotel Singapore features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to 2 meeting rooms and limo/town car service. This luxury hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Onsite self parking is complimentary.

Carlton City Hotel Singapore is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Plate - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner.
Tuxedo - This café serves breakfast, brunch, lunch, and light fare. Open daily.
The Trading Floor - Onsite lobby lounge. Happy hour is offered. Open daily.
Cooling Tower Rooftop Bar - This rooftop bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 47.96 for adults and SGD 23.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cooling Tower Rooftop Bar
  • Plate
  • The Trading Floor
  • Tuxedo

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • At least 80% lighting from LEDs
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Reservations paid by a third party are not accepted.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 47.96 for adults and SGD 23.98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Trading Floor lounge is open daily from 3-11 PM. The Cooling Tower rooftop bar is open Sunday-Tuesday from 4 PM to midnight, and from 4 PM-1 AM, Wednesday-Saturday. Plate is open daily from 6:30 AM-10:00 PM. Tuxedo is open Monday - Friday 7AM to 7PM and Sat, Sun and Public Holidays 8AM to 7PM
Durian and foods with strong smells are not permitted at this property.

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Carlton City
Carlton City Hotel
Carlton City Hotel Singapore
Carlton City Singapore
Carlton Hotel Singapore City
Carlton Singapore City
Carlton City Singapore
Carlton City Hotel Singapore Hotel
Carlton City Hotel Singapore Singapore
Carlton City Hotel Singapore (SG Clean)
Carlton City Hotel Singapore Hotel Singapore

Carlton City Hotel Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 955 out of 1382 reviews
Rating 8 - Good. 320 out of 1382 reviews
Rating 6 - Okay. 66 out of 1382 reviews
Rating 4 - Poor. 23 out of 1382 reviews
Rating 2 - Terrible. 18 out of 1382 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ammar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Back to the Carlton City

Back to the Carlton City. Still a lovely hotel, perfectly located in Chinatown, very helpful staff and extra large room. Only one thing i recommend to get rid of the floor carpet in room and put wood as a bit smelly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Dr. Mohammad

Liked: Cleanliness, staff & service, amenities
In general everything was good.
Stayed 3 nights in Jan 2025

10/10 Excellent

LISA ANN

Stayed 1 night in Jan 2025

10/10 Excellent

Pavida

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall a very nice stay. The rooms are nice and clean. We had coffee every morning at the cafe in the lobby for the six days - the staff really don't seem to enjoy working there, haha.
Stayed 6 nights in Jan 2025

10/10 Excellent

Edith

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2025

4/10 Poor

Sharmin

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel staff were extremely lovely but just let down with the cleanliness of the room as it smelt of damp as walls and doors being covered in mould.
Stayed 1 night in Dec 2024

8/10 Good

Alan, Newcastle Upon Tyne

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my short stay at this hotel.
Stayed 1 night in Jan 2025

6/10 Okay

Ehsan

Stayed 2 nights in Jan 2025

10/10 Excellent

Diane, Kissimmee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved being able to soak in the tub after a long day of exploration of Singapore. Also, Jun, the Concierge assistant, was so attentive and helpful, that he truly enhanced my stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Callum

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and very clean rooms
Stayed 4 nights in Jan 2025

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT
Stayed 8 nights in Jan 2025

10/10 Excellent

Chin

Liked: Cleanliness
Stayed 2 nights in Jan 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Niyant

Stayed 4 nights in Jan 2025

10/10 Excellent

sukalayanee

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Looks Are Deceiving (not necessarily in a good way

The hotel looks great from the lobby, but the rooms themselves, not so much. Carpet and furniture were dated, tv remote never worked so no television, and we hated the way they try to nickel-and-dime you from the moment you start checking in. They could “upgrade” our room for this price; if we want this, it’ll cost this additional amount, etc. Staff wasn’t the best at handling issues and they were never resolved. We travel a lot, and this is by no means a 4 star hotel. Maybe a 3+ at most.
Stayed 2 nights in Jan 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Lars

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Regan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Kyle, Tucson

Stayed 3 nights in Jan 2025

10/10 Excellent

Daniele

Stayed 2 nights in Jan 2025

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Salvador BATION Salarda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location close to all main attractions
Stayed 3 nights in Jan 2025