Carlton City Hotel Singapore

5.0 star property

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Photo gallery for Carlton City Hotel Singapore

2 bars/lounges, lobby lounge, rooftop bar
Meeting facility
1 bedroom, in-room safe, desk, blackout drapes
Executive lounge
1 bedroom, in-room safe, desk, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar
  • Housekeeping

Explore the area

Map
1 Gopeng Street, Singapore, 078862
  • Maxwell Food Centre
    ‪8 min walk‬
  • Boat Quay
    ‪19 min walk‬
  • Singapore Flyer
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪22 min drive‬

Room options

Deluxe Room

9.0 out of 10
Wonderful
(158 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Executive Room with Complimentary Mini Bar

8.8 out of 10
Excellent
(10 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Club Room with Club Lounge Access

8.6 out of 10
Excellent
(7 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Suite

  • 689 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Single Room

9.4 out of 10
Exceptional
(22 reviews)
  • 344 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

Club Single Room with Club Lounge Access

9.0 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

Executive Single Room with Complimentary Mini Bar

  • 344 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

Similar properties

About this property

Carlton City Hotel Singapore

5-star hotel in Downtown Singapore
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a coffee shop/cafe, and 24-hour room service.
Carlton City Hotel Singapore offers 386 air-conditioned accommodations with safes and coffee/tea makers. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Carlton City Hotel Singapore features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to 2 meeting rooms and limo/town car service. This luxury hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Onsite self parking is complimentary.

Carlton City Hotel Singapore is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Plate - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner.
Tuxedo - This café serves breakfast, brunch, lunch, and light fare. Open daily.
The Trading Floor - Onsite lobby lounge. Happy hour is offered. Open daily.
Cooling Tower Rooftop Bar - This rooftop bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 47.96 for adults and SGD 23.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cooling Tower Rooftop Bar
  • Plate
  • The Trading Floor
  • Tuxedo

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • At least 80% lighting from LEDs
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Reservations paid by a third party are not accepted.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 47.96 for adults and SGD 23.98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Trading Floor lounge is open daily from 3-11 PM. The Cooling Tower rooftop bar is open Sunday-Tuesday from 4 PM to midnight, and from 4 PM-1 AM, Wednesday-Saturday. Plate is open daily from 6:30 AM-10:00 PM. Tuxedo is open Monday - Friday 7AM to 7PM and Sat, Sun and Public Holidays 8AM to 7PM
Durian and foods with strong smells are not permitted at this property.

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Carlton City
Carlton City Hotel
Carlton City Hotel Singapore
Carlton City Singapore
Carlton Hotel Singapore City
Carlton Singapore City
Carlton City Singapore
Carlton City Hotel Singapore Hotel
Carlton City Hotel Singapore Singapore
Carlton City Hotel Singapore (SG Clean)
Carlton City Hotel Singapore Hotel Singapore

Carlton City Hotel Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1066 out of 1523 reviews
Rating 8 - Good. 344 out of 1523 reviews
Rating 6 - Okay. 69 out of 1523 reviews
Rating 4 - Poor. 25 out of 1523 reviews
Rating 2 - Terrible. 19 out of 1523 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and welcoming.

Very efficient staff and lovely rooms. The concierge was helpful and we found it convenient for a quick stopover.
Stayed 1 night in Apr 2025

10/10 Excellent

Ken

Stayed 3 nights in Apr 2025

10/10 Excellent

JaiOan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed every bit

Enjoyed every bit of our stay. Pool was nice. Room was very clean and comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

osanna

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern room and convenient location. Attentive front service. All good
Stayed 3 nights in Apr 2025

10/10 Excellent

Chalairat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, within walking distance of attractions such as 100AM, Maxwell Food Court, and various temples. MRT stations and bus stops are conveniently close by. Importantly, the air conditioning works well for the humid and hot weather. Additionally, the concierge is available to store your luggage if you have a late flight.
Stayed 3 nights in Mar 2025

8/10 Good

Raymond

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
h
Stayed 3 nights in Mar 2025

10/10 Excellent

Abbas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location; staff were very friendly and nice as well
Stayed 1 night in Mar 2025

10/10 Excellent

Roselyn

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
The overall condition of the room was good, but the room had an unpleasant odour.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lucas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was do convenient to public transportation, to shopping, to food choices.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed
Stayed 4 nights in Mar 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very attentive. Room was very clean and big.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alex

Stayed 1 night in Mar 2025

10/10 Excellent

Gang

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faaaaaaaab Hotel. Would definitely recommend this place, the staff were so friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Check in was quick. Room is quite new, clean and tidy. Good soundproof. There are lots of restaurants and convenient stores around. 2-3 mins walk to MRT station. Great location. Will definitely be back next time.
Stayed 3 nights in Mar 2025

8/10 Good

Josie, Brighton

Stayed 2 nights in Mar 2025

10/10 Excellent

Kirkland

Stayed 1 night in Mar 2025

10/10 Excellent

Neil, HEMEL HEMPSTEAD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with easy access to the MRT. Great bar and staff on the 29 floor. Only negative was the breakfast. Very cold and little choice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Excellent location - close to shops, MRT station, laundromat. Only a minor problem, but beds are very firm.
Stayed 4 nights in Mar 2025

8/10 Good

Danny

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
The towels & linens are a bit worn out & some towels looked like they were stained, even when freshly changed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alex

Stayed 1 night in Mar 2025

10/10 Excellent

Subal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025