Carlton City Hotel Singapore

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Carlton City Hotel Singapore

2 bars/lounges, lobby lounge, rooftop bar
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
2 bars/lounges, lobby lounge, rooftop bar
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking included
  • Air conditioning

Explore the area

Map
1 Gopeng Street, Singapore, 078862
  • Maxwell Food Centre
    9 min walk
  • Chinatown Heritage Center
    13 min walk
  • Raffles Place
    16 min walk
  • Singapore (SIN-Changi)
    25 min drive

Room options

Deluxe Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Executive Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Club Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Suite

  • 689 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Single Room

  • 344 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

Club Single Room

  • 344 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

Executive Single Room

  • 344 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

Similar properties

About this property

Carlton City Hotel Singapore

5-star hotel in Downtown Singapore
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a coffee shop/cafe, and 24-hour room service.
Carlton City Hotel Singapore offers 386 air-conditioned accommodations with safes and coffee/tea makers. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Carlton City Hotel Singapore features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

2 meeting rooms are available. This luxury hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Onsite self parking is complimentary.

Carlton City Hotel Singapore is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Plate - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner.
Tuxedo - This café serves breakfast, brunch, lunch, and light fare. Open daily.
The Trading Floor - Onsite lobby lounge. Happy hour is offered. Open daily.
Cooling Tower Rooftop Bar - This rooftop bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 47.96 for adults and SGD 23.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cooling Tower Rooftop Bar
  • Plate
  • The Trading Floor
  • Tuxedo

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • At least 80% lighting from LEDs
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Reservations paid by a third party are not accepted.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 47.96 for adults and SGD 23.98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Durian and foods with strong smells are not permitted at this property.

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Carlton City
Carlton City Hotel
Carlton City Hotel Singapore
Carlton City Singapore
Carlton Hotel Singapore City
Carlton Singapore City
Carlton City Singapore
Carlton City Hotel Singapore Hotel
Carlton City Hotel Singapore Singapore
Carlton City Hotel Singapore (SG Clean)
Carlton City Hotel Singapore Hotel Singapore

Carlton City Hotel Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 826 out of 1249 reviews" "
Rating 8 - Good. 319 out of 1249 reviews" "
Rating 6 - Okay. 69 out of 1249 reviews" "
Rating 4 - Poor. 19 out of 1249 reviews" "
Rating 2 - Terrible. 16 out of 1249 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property bathroom was a bit old especially the shower. The room itself is nice and the air conditioner is nice and strong as Singapore was very hot in August. Across the road from the back of the Hotel is a great supermarket with everything you need and plenty of places to eat. As you leave the back of the hotel and turn left follow the road along and there are plenty of Korean and Japanese restaurants. Also the Maxwell Food Centre is down there and an MRT staion. Singapore is beautiful and clean and we tend to catch taxis everywhere as they are so cheap and very clean. Enjoy Singapore when you travel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property - from the staff to the room, it was all amazing. It is very clean and whenever you did ask for something, someone would come up almost instantly. The only "flaw" would be that when you Chromecast onto the TV, you are unable to adjust the volume.. which I thought was weird. Besides that, I would come back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Carlton City Hotel. Amazing service and the front desk were super helpful, nothing was an issue and we were made to feel very welcome. Awesome service from the team. Would definitely stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

LANYA

Liked: Staff & service
The bath robe not clean, not washed after being worn
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Jing

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is extremely walkable. The MRT (train) station is behind the hotel. So many food options. There are 2 grocery stores across the street. The hotel is nice and clean. My family and I stayed here for 2 weeks for a family trip. The staff was very kind and accommodating. Highly recommend!
Stayed 3 nights in Aug 2024

10/10 Excellent

Hing Kai

Liked: Cleanliness, staff & service, room comfort
Happy Stay
The hotel location is very convenient.The room is clean and comfort. The variety of breakfast surpised me as there are diffrence for the one for Sat and Sun.
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Aug 2023

10/10 Excellent

Eunwoong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Pratik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maxwell Food center very near by foot, train station right outside hotel
Stayed 1 night in Aug 2024

8/10 Good

Bo

Stayed 2 nights in Aug 2024

2/10 Terrible

Wei-Chun

Stayed 1 night in Aug 2024

8/10 Good

Kiyohiko

Liked: Staff & service
Reception was polite and helpful.
Stayed 4 nights in Aug 2024

2/10 Terrible

AMER

Disliked: Cleanliness, staff & service, property conditions & facilities
nothing unique, what i did not like the staff very unprofessional
Stayed 7 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels ive stayed in
Stayed 4 nights in Aug 2024

8/10 Good

Diane

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Good hotel, Club lounge and service wonderful. Check in very good. We had a problem with our room air conditioning - after the second night of boiling we ask for it be looked at- the engineer said it was broken so arranged for us to be moved. This happened seamlessly and with apologies. Breakfast in the main restaurant was surprisingly limited, club room also but you would expect that. The other surprising element was how dated/basic the club rooms were. Staff in the Club room were really friendly and efficient and made the stay worthwhile.
Stayed 3 nights in Aug 2024

10/10 Excellent

Muralitharan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

YUNTIAN

Traveled with family
Liked: Property conditions & facilities
Clean, convenient.
Stayed 4 nights in Aug 2024

10/10 Excellent

Aries Yanto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
okay
Stayed 2 nights in Jun 2024

6/10 Okay

Chua

Traveled with partner
While staying at the room I realise that the bed was a little not clean as my partner and I have rashes and itch around our body after our 3 days 2 night stay at the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mei Tsu

Stayed 3 nights in Aug 2024

10/10 Excellent

Sreenath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and very caring staff 👍
Stayed 1 night in Aug 2024