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Carlton City Hotel Singapore

5.0 star property

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Photo gallery for Carlton City Hotel Singapore

2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar
Suite | 1 bedroom, in-room safe, desk, blackout drapes
Front of property - evening/night
1 bedroom, in-room safe, desk, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar
  • Housekeeping

Explore the area

Map
1 Gopeng Street, Singapore, 078862
  • Maxwell Food Centre
    ‪8 min walk‬
  • Boat Quay
    ‪19 min walk‬
  • Marina Bay Sands Casino
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Executive Room with Complimentary Mini Bar

1 bedroom, in-room safe, desk, blackout drapes

Executive Room with Complimentary Mini Bar

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Club Room with Club Lounge Access

1 bedroom, in-room safe, desk, blackout drapes

Club Room with Club Lounge Access

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Suite

Executive lounge

Suite

  • 689 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

2 bars/lounges, lobby lounge, rooftop bar

Deluxe Single Room

  • 344 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Club Single Room with Club Lounge Access

Executive lounge

Club Single Room with Club Lounge Access

  • 344 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Single Room with Complimentary Mini Bar

2 bars/lounges, lobby lounge, rooftop bar

Executive Single Room with Complimentary Mini Bar

  • 344 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

Similar properties

Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, sun loungers

Carlton Hotel Singapore

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, (1673)
$212 nightly
The price is $212 total
includes taxes & fees
Carlton Hotel Singapore

About this property

Carlton City Hotel Singapore

5-star hotel in Downtown Singapore
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a coffee shop/cafe, and 24-hour room service.
Carlton City Hotel Singapore offers 386 air-conditioned accommodations with safes and coffee/tea makers. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Carlton City Hotel Singapore features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to 2 meeting rooms and limo/town car service. This luxury hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Onsite self parking is complimentary.

Carlton City Hotel Singapore is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Plate - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner.
Tuxedo - This café serves breakfast, brunch, lunch, and light fare. Open daily.
The Trading Floor - Onsite lobby lounge. Happy hour is offered. Open daily.
Cooling Tower Rooftop Bar - This rooftop bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 47.96 for adults and SGD 23.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cooling Tower Rooftop Bar
  • Plate
  • The Trading Floor
  • Tuxedo

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • At least 80% lighting from LEDs
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Reservations paid by a third party are not accepted.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 47.96 for adults and SGD 23.98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Trading Floor lounge is open daily from 3-11 PM. The Cooling Tower rooftop bar is open Sunday-Tuesday from 4 PM to midnight, and from 4 PM-1 AM, Wednesday-Saturday. Plate is open daily from 6:30 AM-10:00 PM. Tuxedo is open Monday - Friday 7AM to 7PM and Sat, Sun and Public Holidays 8AM to 7PM
Durian and foods with strong smells are not permitted at this property.

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Carlton City
Carlton City Hotel
Carlton City Hotel Singapore
Carlton City Singapore
Carlton Hotel Singapore City
Carlton Singapore City
Carlton City Singapore
Carlton City Hotel Singapore Hotel
Carlton City Hotel Singapore Singapore
Carlton City Hotel Singapore (SG Clean)
Carlton City Hotel Singapore Hotel Singapore

Carlton City Hotel Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1025 out of 1467 reviews
Rating 8 - Good. 331 out of 1467 reviews
Rating 6 - Okay. 68 out of 1467 reviews
Rating 4 - Poor. 24 out of 1467 reviews
Rating 2 - Terrible. 19 out of 1467 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marc, Kings Sutton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for the metro and eating options
Stayed 1 night in Feb 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellant
Stayed 1 night in Feb 2025

8/10 Good

Niranjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location for us, easy access to mrt, plenty of local shops and restaurants but area not too busy or noisy. Would come again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean newer Hotel. Breakfast buffet was very good. Roof top bar had a nice view, the building was higher than many of the hotels around the area. Location was good, 5 minutes walking distance from Chinatown and a short drive from other areas like MBS, Little India, Garden by the forest, etc. it was also within walking distance of other shopping and eating areas (Lau Pa Sat included). It is a great value.
Stayed 4 nights in Feb 2025

8/10 Good

Huey Sze

Stayed 1 night in Mar 2025

10/10 Excellent

Sashane

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for a week and it exceeded my expectations. The property is modern and beautiful. So many dining options and bars within walking distance. Also walkable to Maxwell Hawker Centre and China Town.
Stayed 7 nights in Feb 2025

10/10 Excellent

Kwangsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Kwanruen

Stayed 2 nights in Feb 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend this hotel

A beautiful hotel on the edge of Chinatown- kept so clean and all the staff were so helpful. A filtered fresh water tap in your room meant you had unlimited supply of drinking water which was such a bonus in 32c and 85% humidity. We ate evening meal in the restaurant on a Saturday night and had the seafood buffet which was an outstanding choice of fish. The rooftop bar provided a beautiful view of the busy harbour and the staff were exceptionally attentive. As we had a late evening flight on departure we were able to extend our room stay until 6pm for half the cost of a night which worked well for us.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alex

Stayed 1 night in Mar 2025

10/10 Excellent

Godfrey, Hopkins

Liked: Cleanliness, staff & service, property conditions & facilities
The property’s convenient location
Stayed 2 nights in Mar 2025

10/10 Excellent

Wen Fang

Stayed 2 nights in Feb 2025

10/10 Excellent

Cathy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

angelita parco

Liked: Amenities
Suresh from the Concierge services was so welcoming and always vey helpful.
Stayed 3 nights in Feb 2025

6/10 Okay

Jonathan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Non smoking room that reeks smell of smoke

I was given a non smoking room on the 14th floor, however it had a strong odor of cigarettes in the hallway and in the room even more. This gave me dry cough and headache every morning. I have been choosing to stay at Carlton City each time I travel in Singapore in the past 10 years and this bad experience will put an end to this. Never again.
Stayed 6 nights in Feb 2025

6/10 Okay

Naina

Business traveler

Very ordinary stay

Rooms are dated and there is a strange smell in the rooms Nothing extraordinary to make me want to come back
Stayed 4 nights in Feb 2025

10/10 Excellent

Reynaldo Agpalo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are professionals. Mr Suresh Singh and Jagan at the Concierge were very helpful at giving tips and informations on how to go around the city.
Stayed 3 nights in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Hotel was conveniently located to MRT and lots of shops in the area. Few minutes walk to Chinatown and Duxton Hill.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You gotta keep it all Mackie

Conveniently located hotel that has large comfortable rooms. Only downsides for me were an average buffet breakfast - with little to no gluten free or diary free options; and an under equipped gym.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mrs J C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel. Very clean. Friendly staff. Very nice pool area. Short walk to MRT. Close to shops and restaurants.
Stayed 7 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were efficient and professional, the room was spacious and clean, and the location was convenient for transportation, shopping, and dining.