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Carlton City Hotel Singapore

5.0 star property

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Photo gallery for Carlton City Hotel Singapore

2 bars/lounges, lobby lounge, rooftop bar
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
2 bars/lounges, lobby lounge, rooftop bar
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar

Explore the area

Map
1 Gopeng Street, Singapore, 078862
  • Maxwell Food Centre
    ‪9 min walk‬
  • Boat Quay
    ‪3 min drive‬
  • Singapore Flyer
    ‪5 min drive‬
  • Singapore (SIN-Changi)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Executive Room with Complimentary Mini Bar

In-room safe, desk, blackout drapes, iron/ironing board

Executive Room with Complimentary Mini Bar

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Club Room with Club Lounge Access

In-room safe, desk, blackout drapes, iron/ironing board

Club Room with Club Lounge Access

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Suite

In-room safe, desk, blackout drapes, iron/ironing board

Suite

  • City view
  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Single Room

  • City view
  • 344 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Club Single Room with Club Lounge Access

In-room safe, desk, blackout drapes, iron/ironing board

Club Single Room with Club Lounge Access

  • City view
  • 344 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Single Room with Complimentary Mini Bar

In-room safe, desk, blackout drapes, iron/ironing board

Executive Single Room with Complimentary Mini Bar

  • City view
  • 344 sq ft
  • Sleeps 1
  • 1 King Bed

Similar properties

Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, sun loungers

Carlton Hotel Singapore

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, (1543)
The price is $215
per night
$258 total
includes taxes & fees
Apr 24 - Apr 25
Carlton Hotel Singapore

About this property

Carlton City Hotel Singapore

5-star hotel in Downtown Singapore
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a coffee shop/cafe, and 24-hour room service.
Carlton City Hotel Singapore offers 386 air-conditioned accommodations with safes and coffee/tea makers. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Carlton City Hotel Singapore features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to 2 meeting rooms and limo/town car service. This luxury hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Onsite self parking is complimentary.

Carlton City Hotel Singapore is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Plate - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner.
Tuxedo - This café serves breakfast, brunch, lunch, and light fare. Open daily.
The Trading Floor - Onsite lobby lounge. Happy hour is offered. Open daily.
Cooling Tower Rooftop Bar - This rooftop bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 47.96 for adults and SGD 23.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cooling Tower Rooftop Bar
  • Plate
  • The Trading Floor
  • Tuxedo

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • At least 80% lighting from LEDs
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Reservations paid by a third party are not accepted.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 47.96 for adults and SGD 23.98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Trading Floor lounge is open daily from 3-11 PM. The Cooling Tower rooftop bar is open Sunday-Tuesday from 4 PM to midnight, and from 4 PM-1 AM, Wednesday-Saturday. Plate is open daily from 6:30 AM-10:00 PM. Tuxedo is open Monday - Friday 7AM to 7PM and Sat, Sun and Public Holidays 8AM to 7PM
Durian and foods with strong smells are not permitted at this property.

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Carlton City
Carlton City Hotel
Carlton City Hotel Singapore
Carlton City Singapore
Carlton Hotel Singapore City
Carlton Singapore City
Carlton City Singapore
Carlton City Hotel Singapore Hotel
Carlton City Hotel Singapore Singapore
Carlton City Hotel Singapore (SG Clean)
Carlton City Hotel Singapore Hotel Singapore

Carlton City Hotel Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 934 out of 1354 reviews
Rating 8 - Good. 314 out of 1354 reviews
Rating 6 - Okay. 65 out of 1354 reviews
Rating 4 - Poor. 23 out of 1354 reviews
Rating 2 - Terrible. 18 out of 1354 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Qichao

Stayed 2 nights in Jan 2025

8/10 Good

Boye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

inez

Liked: Cleanliness, staff & service, property conditions & facilities
Staffing
Stayed 1 night in Jan 2025

6/10 Okay

Tham Seng

Liked: Cleanliness
Disliked: Room comfort
Disappointing 5 Stars hotel
I had a few issues with the bath tub. I encounter difficulty when trying to discharged bath water and asked tlfor assistance twice. The hotel should fix this. The knob to turn the discharge is too smooth so very difficult to use. As a 5 stars hotel I was shocked they skim on replenishing soap and shampoo. The small shampoo and body soap was never replaced with new. They do not provide turn down bedsheet service in the evening. Only provide one bathrobe was provided even occupancy is for two. However I was very impressed with the vallet service. Mr. Ravean was very helpful and friendly. A redeeming asset for the hotel beside all her short commings. I wouldn't book this hotel again. There is no value for my cash.
Stayed 2 nights in Jan 2025

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, highly recommended.
Great location for sight-seeing and dining. The hotel staff were very accommodating and professional. The amenities are of a high standard. The one are that could be improved is the food selection on the “Cooling Tower”
Stayed 6 nights in Jan 2025

10/10 Excellent

Gregory

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personable and helpful staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Yi, Boyds

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, liked it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Giuseppe

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Stayed 9 nights in Dec 2024

8/10 Good

Md Moniruzzaman, Mascot

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Avoid rooms near the lifts. You can hear the whooshing noise of moving lift late at night from second closest room to the lifts.
Stayed 10 nights in Dec 2024

10/10 Excellent

mushtak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ravearne the concierge was a delightful chap
The concierge Ravearne was a real gentleman and helped us alot with very good advice.... would really recommend this hotel.
Stayed 3 nights in Jan 2025

8/10 Good

haoyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Cassandra

Stayed 2 nights in Jan 2025

6/10 Okay

monlin

Expensive for what used to be a good biz hotel.
Our room view is neighbours building roof not worth mentioning. The rooftop bar picture is not as it looked in reality and staff don’t seem to understand service and English. You can view 2 neighbourhoods hotel pools next door, their pool are being used vs. Carlton’s empty each time we visited. The pool is small and uninviting. The coffee bistro at lobby was expensive. The concierge is the most helpful he convinced us how easy it is to take the MRT from hotel. The hotel location is very good for hawkers dining and MRT.
Stayed 4 nights in Dec 2024

10/10 Excellent

kamran

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Chun Man Jimmy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Club room for 4 nights, a neat, clean, & quiet room. Located at convenient location, 15-18 minutes by Taxi or Grab to key locations i.e. Airport, Universal Studio Singapore, Art Science Museum. 1 minute walk to 7 eleven, MRT station, local supermarket, Hawker centre and shopping mall 100 am. Staff are professional & friendly. Highly recommended
Stayed 4 nights in Dec 2024

6/10 Okay

EMORY ANNA

Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Ken

Liked: Property conditions & facilities
Clean safe hotel. Highly recommend executive lounge access. Good snacks. Nice view and quiet place to work.bed comfortable for 6 night stay.
Stayed 5 nights in Dec 2024

10/10 Excellent

Yingrui

Liked: Cleanliness, staff & service, property conditions & facilities
A great stay
Stayed 4 nights in Dec 2024

8/10 Good

marina, walnut

Stayed 3 nights in Dec 2024

10/10 Excellent

Gaurav

Stayed 7 nights in Dec 2024

10/10 Excellent

Thomas George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Marcus

Liked: Cleanliness
Stayed 3 nights in Dec 2024

8/10 Good

Deepa

Traveled with partner
Liked: Cleanliness, amenities
Stayed 4 nights in Dec 2024

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities
Good property
Stayed 1 night in Nov 2024