Carlton Hotel Singapore

4.5 star property

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Photo gallery for Carlton Hotel Singapore

Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Pool
  • Free WiFi

Explore the area

Map
76 Bras Basah Road, Singapore, 189558
  • Bugis Street Shopping District
    ‪1 min walk‬
  • Bras Basah Complex
    ‪3 min walk‬
  • Raffles City
    ‪6 min walk‬
  • Singapore (SIN-Changi)
    ‪23 min drive‬

Room options

Deluxe Room

  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Room

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Club Room

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Carlton Hotel Singapore

4.5-star hotel in Downtown Core
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Carlton Hotel Singapore offers 940 air-conditioned accommodations with safes and complimentary newspapers. Smart televisions come with digital channels and pay movies. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Carlton Hotel Singapore features an outdoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, 13 meeting rooms, and limo/town car service. Event facilities measuring 42337 square feet (3933 square meters) include conference space. This luxury hotel also offers a children's pool, a fitness center, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Carlton Hotel Singapore has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Wah Lok - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Cafe Mosaic - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Tuxedo - This café serves light fare only. Open daily.
TUX Bar & Lounge - This bar serves light fare only. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 35 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Mosaic
  • TUX Bar & Lounge
  • Tuxedo
  • Wah Lok

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 13 meeting rooms
  • 42,337 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 26 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1988
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number L0040

We should mention

Pool access available from 7 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 11 years old are not allowed in the spa without adult supervision

Property is also known as

Carlton Hotel Singapore
Carlton Singapore
Carlton Singapore Hotel
Hotel Carlton Singapore
Hotel Singapore Carlton
Singapore Carlton
Singapore Carlton Hotel
Singapore Hotel Carlton
Carlton Hotel Singapore Hotel
Carlton Hotel Singapore Singapore
Carlton Hotel Singapore (SG Clean)
Carlton Hotel Singapore Hotel Singapore

Carlton Hotel Singapore Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 870 out of 1413 reviews
Rating 8 - Good. 377 out of 1413 reviews
Rating 6 - Okay. 100 out of 1413 reviews
Rating 4 - Poor. 35 out of 1413 reviews
Rating 2 - Terrible. 31 out of 1413 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, kind helpful staff
Excellent location walking distance to many things. Large lobby lots of polite, kind helpful people working at this hotel. Our room was spacious enough with good toiletries. Bathroom a little strange in that it was made of glass and you could see through with the doorway. Nice blackout curtains television Safe kettle to make coffee or tea. Storage paste not great but I guess sufficient. Hairdryer OK good shower. Bed is comfy on the little side and the linens are great.
Stayed 1 night in Dec 2024

10/10 Excellent

Jae Lyun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near city center, cost effective, hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Srinivas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and well kept
Stayed 3 nights in Nov 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and dining just 5 minutes walk
Stayed 6 nights in Nov 2024

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with gorgeous rooms. Amazing views and almost perfect. The thing that lets it down is no bedside lamp. With jet lag you don’t want bright lights disturbing others in the middle of the night! So inconvenient and such a shame as would have made our stay perfect
Stayed 1 night in Nov 2024

6/10 Okay

LAKHBIT

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean but service was very bad we order sandwich they took one hour to deliver it we phone them so many times and they didn’t answer.
Stayed 5 nights in Nov 2024

8/10 Good

Jatinder

Liked: Cleanliness, property conditions & facilities
Great Location. I was not in Singapore long enough to see the area. I will stay in this hotel again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Duke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good hotel experience for the price in Singapore. Location and cleanliness of the rooms are the highlights.
Stayed 6 nights in Nov 2024

4/10 Poor

G

Disliked: Staff & service, property conditions & facilities, room comfort
Damp rooms
The room was extremely damp and smelt, the sheets felt almost wet they were so damp. I called reception to try and change the room and they said I’ll put you through to housekeeping.
Stayed 2 nights in Nov 2024

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
electric outlet not enough and one not working. shower not easy to use. some staff inexperienced
Stayed 3 nights in Nov 2024

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
air con not working, Engineer could not change temp. only 3 electrical outlets in room. only 2 worked. hand held shower must be held. it should be on swivel that hits you so you can use 2 hands to shower. only rain shower works, you must get hair if most ladies would not like that if you want to shower. very young man extending my stay on sunday took more than 10 minutes to complete extension. front desk staff on other days when check in or extension were superb.
Stayed 1 night in Dec 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Gareth, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a little om smaller size.
Stayed 2 nights in Nov 2024

8/10 Good

Armand Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property has a strong water running but aircondition in the room was not working properly.
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James

Location great . Staff Very helpful. loved everything about the hotel 😀
Stayed 1 night in Nov 2024

10/10 Excellent

James

Traveled with partner
Liked: Amenities, property conditions & facilities
Amazing hotel ,will definitely stay here again ,when in Singapore .
Stayed 1 night in Nov 2024

8/10 Good

ASHISH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had same Menu everyday, they should improve on this.
Stayed 3 nights in Nov 2024

8/10 Good

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Nov 2024

10/10 Excellent

??

Traveled with group
Liked: Amenities
All perfect,if i come to Singapore next time I'll definitely book here again!
Stayed 6 nights in Nov 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a top location, staff are friendly and helpful
Stayed 7 nights in Nov 2024

10/10 Excellent

Alan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our first time in Singapore and this hotel was centrally located. At the concierge desk, they gave us great information about touring the city walking around the area. We felt safe and secure the hotel itself. The room was impeccable. We needed an adapter to charge our electronics, they supplied that, when we walked around the city, it was raining they supplied umbrellas. The staff took care of our baggage coming in and going out the breakfast that was served was plentiful with great local food. Their help in getting a car to take us to the airport was perfect. We would definitely stay in this hotel if we come back to Singapore.
Stayed 1 night in Nov 2024

10/10 Excellent

sruti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central area walkable to many malls, streets, dining options etc. Service and hospitality was excellent, very clean and safe
Stayed 3 nights in Nov 2024

10/10 Excellent

Eduardo

Stayed 8 nights in Oct 2024