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Carlton Hotel Singapore

4.5 star property

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Photo gallery for Carlton Hotel Singapore

Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior
Exterior
Exterior
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

Map
76 Bras Basah Road, Singapore, 189558
  • Bugis Street Shopping District
    ‪1 min walk‬
  • Raffles City
    ‪6 min walk‬
  • Orchard Road
    ‪4 min drive‬
  • Singapore (SIN-Changi)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | In-room safe, desk, laptop workspace, blackout drapes

Executive Room

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Club Room

Premier Club Room | Executive lounge

Premier Club Room

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

In-room safe, desk, laptop workspace, blackout drapes

Premier Room

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About this property

Carlton Hotel Singapore

4.5-star hotel in Downtown Core
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Carlton Hotel Singapore offers 940 air-conditioned accommodations with safes and complimentary newspapers. Smart televisions come with digital channels and pay movies. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Carlton Hotel Singapore features an outdoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, 13 meeting rooms, and limo/town car service. Event facilities measuring 42337 square feet (3933 square meters) include conference space. This luxury hotel also offers a children's pool, a fitness center, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Carlton Hotel Singapore has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Wah Lok - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Cafe Mosaic - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Tuxedo - This café serves light fare only. Open daily.
TUX Bar & Lounge - This bar serves light fare only. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 35 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Mosaic
  • TUX Bar & Lounge
  • Tuxedo
  • Wah Lok

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 13 meeting rooms
  • 42,337 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 26 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1988
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number L0040

We should mention

Pool access available from 7 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 11 years old are not allowed in the spa without adult supervision

Property is also known as

Carlton Hotel Singapore
Carlton Singapore
Carlton Singapore Hotel
Hotel Carlton Singapore
Hotel Singapore Carlton
Singapore Carlton
Singapore Carlton Hotel
Singapore Hotel Carlton
Carlton Hotel Singapore Hotel
Carlton Hotel Singapore Singapore
Carlton Hotel Singapore (SG Clean)
Carlton Hotel Singapore Hotel Singapore

Carlton Hotel Singapore Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1005 out of 1595 reviews
Rating 8 - Good. 415 out of 1595 reviews
Rating 6 - Okay. 107 out of 1595 reviews
Rating 4 - Poor. 37 out of 1595 reviews
Rating 2 - Terrible. 31 out of 1595 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

YEE HUEI

Traveled with family
Stayed 4 nights in Jan 2025

10/10 Excellent

rachael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for Singapore!
Stayed 6 nights in Jan 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Thi Phuong

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at the hotel for 7 nights, however upon checking into our room, the room had a weird smell similar to mould smell. The room definitely need a vent in the shower as theres not much ventilation in the room beside the aircon. Would we stay there again? Maybe but definitely need to request a different room but the location of the hotel is quite good, across the hotel theres a shopping mall and it is a walking distance to bugis junction and MRT is quite close.
Stayed 7 nights in Jan 2025

10/10 Excellent

Karim Hamad

Stayed 5 nights in Jan 2025

8/10 Good

Malcolm

Liked: Cleanliness, property conditions & facilities
Rooms good except bathroom design was odd. Sink out in the open, and little privacy in the toilet.
Stayed 1 night in Jan 2025

10/10 Excellent

Yuxi

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel centrally located to shopping centres and eateries. Nice stay in the comfort of the hotel. Buffet breakfast was great and made a nice start to our mornings. Will definitely stay again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael, Saratoga Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 7 nights in Jan 2025

8/10 Good

Michal, Prague

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general very good hotel. The only negative was that they give us smoking room without notice (we do not smoke). Upon request they change it for non smoking. Hotel is in downtown, easily walk to main attractions (within 30min of walk).
Stayed 3 nights in Jan 2025

6/10 Okay

Kui L

Stayed 1 night in Jan 2025

6/10 Okay

rosemary

Disliked: Amenities
Mattress rather old, air conditioner not functioning well. Good location.
Stayed 4 nights in Jan 2025

10/10 Excellent

H.D.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to several MRT lines, centrally located. Hotel was clean, room service staff were courteous and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Kelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The Carlton is in a great location, right next door to Raffles, the Long Bar and Cjimes as well as transport. The lobby is spotless and the rooms are a nice size. The only drawback was our room smelled musty the whole time we were there. Everything else was great.
Stayed 3 nights in Jan 2025

10/10 Excellent

Christine Joyce G.

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, thank you for having us.
Stayed 5 nights in Jan 2025

8/10 Good

Yogesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and rooms were very nice. View from room also very pretty
Stayed 3 nights in Jan 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Marcus

Stayed 1 night in Jan 2025

10/10 Excellent

Qamarul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very attentive and friendly staff
Stayed 2 nights in Jan 2025

4/10 Poor

Shauntora

Liked: Staff & service, property conditions & facilities
I think the cost does not match the experience. My shower /room water was brown in color. When asking about the water i was told to flash run it.... that's wild considering I dropped over $200 per night. I love the service from the staff hated the experience. I will not want to stay in any Carlton facility based on this experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Enkhbold

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Basil

Stayed 14 nights in Oct 2024

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jan 2025