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ibis budget Singapore Clarke Quay

3.0 star property

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Photo gallery for ibis budget Singapore Clarke Quay

Relax by the rooftop pool surrounded by a glass-enclosed lounge area with comfortable seating and a deck.
Enjoy meals in a cozy dining area with a table for four, a refrigerator, and warm string lights.
Welcome to ibis budget, where a stylish reception area awaits with a beautiful floral arrangement and a stunning chandelier.
Two beds with colorful headboards and a desk with a chair.
Stylish building with a glass facade and a convenience store on the ground floor, featuring a clean, contemporary design.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
20 Hong Kong Street, Singapore, 059663
  • Raffles Place
    ‪7 min walk‬
  • Orchard Road
    ‪2 min drive‬
  • Marina Bay Sands Casino
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

7.2 out of 10
Good
(17 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Multiple Beds

Superior Double Room, Multiple Beds | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, Multiple Beds

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(18 reviews)
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

ibis budget Singapore Clarke Quay

3-star hotel in Downtown Singapore
An outdoor pool, a restaurant, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Change of towels is available on request.
Ibis budget Singapore Clarke Quay offers 101 air-conditioned accommodations with safes and hair dryers. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Wireless Internet access is complimentary. This Singapore hotel also offers an outdoor pool, tour/ticket assistance, and laundry facilities. Onsite self parking is complimentary.

Ibis budget Singapore Clarke Quay is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Brekkie X Grill - This café serves breakfast only.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10:30 AM for a fee: SGD 15.59 for adults and SGD 15.59 for children
  • A restaurant

Restaurants on site

  • Brekkie X Grill

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Guests are required to download the property's GPHL Check-in & Digital Key mobile app before check-in
Guests must contact the property 1 day prior to check-in to confirm whether quarantine or non-quarantine accommodations are required.

Access methods

Staffed front desk, smart lock

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately SGD 15.59 for adults and SGD 15.59 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Fragrance Hotel-Riverside
Fragrance Hotel-Riverside Hotel
Fragrance Hotel-Riverside Hotel Singapore
Fragrance Hotel Riverside
Fragrance Hotel
Fragrance Riverside

ibis budget Singapore Clarke Quay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 237 out of 1000 reviews
Rating 8 - Good. 380 out of 1000 reviews
Rating 6 - Okay. 240 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service
Good location smaller room size
Stayed 3 nights in Apr 2025

10/10 Excellent

Yuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, friendly staff
Stayed 1 night in Apr 2025

8/10 Good

Yuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very friendly and helpful, great location, value for money, bed is comfy, just the air cond is bit noisy, overall good
Stayed 1 night in Apr 2025

4/10 Poor

Younsung

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very kind sfaff but old properties
Stayed 1 night in Mar 2025

10/10 Excellent

Dariem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room and friendly service throughout my entire stay. The local is quite convenient, with many of the major attractions within walkable distances, and great food options nearby. Would like to give my compliments to Ezra and Christina that day during my checkout as they were accommodating and helpful. Will definitely consider staying at the ibis again in the future!
Stayed 2 nights in Mar 2025

6/10 Okay

Luu

Liked: Cleanliness, staff & service
Good location
Stayed 2 nights in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Very good cost, staff brilliant, easy to get buses and trains, don’t forget the pool on roof, spotless, clean towels free.
Stayed 1 night in Apr 2025

4/10 Poor

Jesus, Sunrise

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The building and facilities of this hotel should be closed by the authorities. The hotel entrance is a threat to the physical integrity of guests. The steps are high and have no safety coverings. There is no ramp for disabled people or seniors who use walkers or wheelchairs. The rooms are incarcerated due to their size. An adult can barely fit in the bathroom to relieve themselves. It is definitely not for tourists. If you want to stay, this is not recommended. Contrary to these serious deficiencies, the friendliness and high level of service of the STAFF stands out, as they do everything possible to help guests avoid any disasters.
Stayed 3 nights in Apr 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my partner for 4 nights located in Clarke Quay which is about a 10 minute walk to where the shopping area is which has plenty of different style restaurants. The hotel itself was adequate although small, the room we stayed in was very small and basic although it still had a lot of the facilities you need, including a safe and a hot water machine for making tea/coffee. The pool is located at the top which is long and narrow but only a few sun loungers and chairs. The staff were very friendly though and accommodating who were called Naz, Simon, Ezra and Durroy. We had not booked breakfast which was probably just as well as the area next to the hotel where the breakfast was presumably served was being renovated which was almost completed by the time we left. We headed over to where the MRT is where there are bars and Burger King to have breakfast! Getting around on the driverless trains on the MRT was quite simple once you get to know the hang of it and know where to change, the train stations we saw were all lovely and clean and very modern looking. For the 4 days we were in Singapore we tapped in and out using our debit cards which only cost £10.15 which we found to be reasonable considering how much we used it everyday and how far we went. We did find Clarke Quay to be quite expensive though and we often went out to eat at the food halls (we went to Marina Sands and Harbour Front) which were a lot cheaper and quite adequate.
Stayed 4 nights in Mar 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
All good, apart from the shower, which was a wetroom
Stayed 3 nights in Apr 2025

10/10 Excellent

Eric

Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Stayed 1 night in Mar 2025

6/10 Okay

Mayuko

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is perfect for those who just need a place to sleep at the end of day while sightseeing in Singapore. The staff is attentive and friendly. The room is small and not much to spread your things. I wouldn't recommend it if you are sensitive to dust as the vent was dusty in the bathroom. It is also a wet bathroom. If you need the shower and toilet separate, choose another hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location

Yes the rooms are small; very small! Somehow they managed a fit 2 twin beds, a safe and a small fridge into the room. We put our large bags under the beds and lived out of our carryon bags. The beds are very comfortable and the air conditioning very effective. The housekeeping staff do a great job of making the beds with such a small space to work in. The bathroom is very clean. Turn on a switch outside the bathroom for to get plentiful hot water. The squeegee provided in the bathroom is very effective to dry up the shower area. The location is excellent and is across the road from the Clarke Quay MRT. China town is walking distance as are many other attractions. There is a small 7/11 store right next to the hotel. The staff are amazing. A big thank you to Danny, Kai, Nad and Amirah for all their helpful suggestions and their welcoming smiles!
Stayed 4 nights in Mar 2025

2/10 Terrible

Niculae

Traveled with family
Disliked: Amenities, property conditions & facilities
room made for dwarf to get to bed, only one side, you have to struggle bathroom 1x1 m not made for big people(1.83x125 kg) not to mention only one towel for body and face and all in the name to save the enviroment
Stayed 2 nights in Mar 2025

8/10 Good

Wahsun

Traveled with partner
Staff so courteous and friendly. We spent two nights, and they changed our bath towels, but did not make our bed the next day. there were 2 bath towels but no wash cloths. Unhappily there is no shower enclosure, so a shower sprays all over the bathroom.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stop over.

Excellent service by the reception staff, emailed about checking in early and room was available. Great budget hotel with a swimming pool.
Stayed 1 night in Mar 2025

8/10 Good

CHITRAKALA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows comfortable. B
Stayed 2 nights in Mar 2025

8/10 Good

Leland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy access to all areas
Stayed 3 nights in Mar 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful, near Chinatown and Clark Quay for dining, boat ride.
Stayed 2 nights in Jan 2025

8/10 Good

Josh, Templeton

Liked: Staff & service, property conditions & facilities
It was only one block away from the Clarke Quay MRT station, so the was very nice and convenient. It was also extremely close to a large mall for shopping and dining if one chose to do so. The rooms are very small, but that typical for Singapore “budget” hotels, even though they are not cheap. There is also a small 7eleven right next door which is very convenient so you can buy water for your room since they don’t provide it. It was a little frustrating though when I saw my first room. I was put in one with no window so I called and asked if I could move to one with a window. I was told I didn’t pay for that level of a room so there would be an upgrade charge. To be honest, I don’t think there was an option when I booked it for window/non-window rooms, so I’m not sure if that was just a way to get more money from me or not. Anyways, I did it and then regretted doing it when I saw the new room. Unless your room is facing Hongkong street, a window room is barely worth it so keep that in mind if you’re looking to “upgrade.” Dispite all of that, the staff is extremely friendly and helpful. A special thanks to Kai for solving an electric issue in my room. The lights just randomly turned off with the key card in the slot. He came up right away to take a look and assure it wouldn’t happen again.
Stayed 2 nights in Mar 2025

8/10 Good

Yasmin

Traveled with group
Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

mharen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and convenient
Stayed 3 nights in Mar 2025

8/10 Good

Vanessa

Traveled with partner
Walkable. Close to all the tourist attractions.
Stayed 2 nights in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025