ibis budget Singapore Clarke Quay

3.0 star property

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Outdoor pool
Front of property
Front of property
Superior Double Room, Multiple Beds | In-room safe, desk, iron/ironing board, free WiFi
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
20 Hong Kong Street, Singapore, 059663
  • Clarke Quay Central
    ‪4 min walk‬
  • Boat Quay
    ‪6 min walk‬
  • Raffles Place
    ‪8 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪26 min drive‬

Room options

Standard Double Room, 1 Double Bed

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, 1 Double Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Multiple Beds

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Room, 2 Twin Beds

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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About this property

ibis budget Singapore Clarke Quay

3-star hotel in Downtown Singapore
An outdoor pool, a restaurant, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Change of towels is available on request.
Ibis budget Singapore Clarke Quay offers 101 air-conditioned accommodations with safes and hair dryers. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Wireless Internet access is complimentary. This Singapore hotel also offers an outdoor pool, tour/ticket assistance, and laundry facilities. Onsite self parking is complimentary.

Ibis budget Singapore Clarke Quay is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
FANGKO+ - Onsite café. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10:30 AM for a fee: SGD 13.07 for adults and SGD 13.07 for children
  • A restaurant

Restaurants on site

  • FANGKO+

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Guests are required to download the property's GPHL Check-in & Digital Key mobile app before check-in
Guests must contact the property 1 day prior to check-in to confirm whether quarantine or non-quarantine accommodations are required.

Access methods

Staffed front desk, smart lock

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately SGD 13.07 for adults and SGD 13.07 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Fragrance Hotel-Riverside
Fragrance Hotel-Riverside Hotel
Fragrance Hotel-Riverside Hotel Singapore
Fragrance Hotel Riverside
Fragrance Hotel
Fragrance Riverside

ibis budget Singapore Clarke Quay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 216 out of 1002 reviews
Rating 8 - Good. 375 out of 1002 reviews
Rating 6 - Okay. 257 out of 1002 reviews
Rating 4 - Poor. 104 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rohaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. My parents love it
Stayed 3 nights in Aug 2024

10/10 Excellent

TAK FAI

Stayed 5 nights in Oct 2024

6/10 Okay

nigel

Room had lots of noise and the electricity box kept making noises throughout the night
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was located in a good central area easy to wall to many attractions and or catch the MRT
Stayed 2 nights in Nov 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a budget hotel it does exactly what it needs to - with the added bonus of a pool. Yes the rooms are small but clean, comfortable and the sraff were great. Breakfast was good and the left luggage facility meant another day in the city without taking the suitcases.
Stayed 1 night in Oct 2024

8/10 Good

Mel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money. Nice location that is a short walk from Chinatown and the Bay. My room was clean and, although small, had everything I needed. Many rooms have no windows. The soundproofing was not the best. I had noise from the corridor and other rooms disturb me a few times during the night, but that's it.
Stayed 2 nights in Oct 2024

6/10 Okay

Ted, Vancouver

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
No window. Small room for 2. No free water bottles. No buffet breakfast. Enforce no smoking policy. A/c worked great.
Stayed 2 nights in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location at a budget price.
Stayed 2 nights in Oct 2024

8/10 Good

Rae

Traveled with family
Good location
Stayed 4 nights in Sep 2024

6/10 Okay

Craig

Traveled with partner
Liked: Cleanliness, staff & service
Average. Budget hotel. Noisy at night. Area overpriced.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 5 nights in Sep 2024

10/10 Excellent

Robyn

Traveled with family and small children
The staff are truly amazing Go above and beyond to make your stay memorable
Stayed 5 nights in Sep 2024

6/10 Okay

Ray

Singapore hotel prices are expensive. Our room dod not have a window and the bathroom was tiny.
Stayed 2 nights in Sep 2024

10/10 Excellent

David, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option centrally located to everything you want
Stayed 4 nights in Sep 2024

6/10 Okay

Claire

Traveled with family
Liked: Cleanliness, staff & service
as others have said, the shower on top of the toilet is not great but workable as there is a water broom to help evacuate the water. you can't keep towels in the bathroom or anything really as everything gets wet when you shower. room is absolutely tiny, thankfully there was room under the bed for the suitcases because otherwise you wouldnt be able to walk. however it was fine for a one night stay, nicely situated by the river. I would stay again for one night only.
Stayed 1 night in Jul 2024

6/10 Okay

Kelly

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Beware before booking- standard rooms don't have windows. Fine for a budget hotel but if you can afford it i would stay somewhere else personally. Location was good
Stayed 6 nights in Sep 2024

2/10 Terrible

Yuto

Disliked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and walkable to many MRT stations in different lines. Close to Clarke Quay for food and shopping. Very friendly staff and clean rooms. Luggage storage didn’t feel very secure as at was just out in a corner of the lobby (we had no issues though). Overall would recommend as very comfortable stay in Singapore.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time staying at this hotel 5 years later, and it’s still a great hotel and location for the price. I’d stay here again for sure!
Stayed 2 nights in Aug 2024

6/10 Okay

Paul

Liked: Cleanliness
Value for money
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

ROBYN

Liked: Cleanliness, staff & service, property conditions & facilities
If you like the Quay area of Singapore this is 5 minutes walk to Clarke Quay. It is also walkable to Chinatown which MRT runs from to several places. The only downside is the room is very small.
Stayed 1 night in Aug 2024

2/10 Terrible

Joas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Brenda

Liked: Staff & service
Stayed 2 nights in Aug 2024