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ibis budget Singapore West Coast

2.0 star property

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Deluxe Room, 2 Twin Beds | 1 bedroom, desk, iron/ironing board, free WiFi
Reception
Shower, free toiletries, hair dryer, towels
Exterior
Room amenity

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
418 Pasir Panjang Road, Singapore, 118759
  • National University of Singapore
    ‪2 min walk‬
  • Singapore Botanic Gardens
    ‪8 min drive‬
  • Universal Studios Singapore
    ‪10 min drive‬
  • Singapore (SIN-Changi)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Twin Beds

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 Double Bed

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby

The Quay Hotel West Coast

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.6 out of 5, Good, (122)
$124 nightly
The price is $124 total
includes taxes & fees
The Quay Hotel West Coast

About this property

ibis budget Singapore West Coast

Hotel in Queenstown
Along with a snack bar/deli, this smoke-free hotel has a coffee shop/cafe and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Change of towels is available on request.
Ibis budget Singapore West Coast offers 57 accommodations with hair dryers and complimentary toiletries. LCD televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Wireless Internet access is complimentary. This Singapore hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ibis budget Singapore West Coast is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily on-the-go breakfast available 7:30 AM to 10:30 AM for a fee: SGD 13.19 for adults and SGD 13.19 for children
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's GPHL Check-in & Digital Key mobile app before check-in
Guests must contact the property 1 day prior to check-in to confirm whether quarantine or non-quarantine accommodations are required.

Access methods

Staffed front desk, smart lock

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately SGD 13.19 for adults and SGD 13.19 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Fragrance Hotel Waterfront
Fragrance Hotel Waterfront Singapore
Fragrance Waterfront
Fragrance Waterfront Hotel
Fragrance Waterfront Singapore
Hotel Fragrance Waterfront
Waterfront Fragrance Hotel
Fragrance Hotel - Waterfront Singapore

ibis budget Singapore West Coast Reviews

Reviews

6.8
Rating 10 - Excellent. 35 out of 258 reviews
Rating 8 - Good. 93 out of 258 reviews
Rating 6 - Okay. 73 out of 258 reviews
Rating 4 - Poor. 36 out of 258 reviews
Rating 2 - Terrible. 21 out of 258 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Tilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2025

4/10 Poor

Kwok Kwan Kenny

Stayed 1 night in Feb 2025

10/10 Excellent

Lalnun

Stayed 3 nights in Dec 2024

6/10 Okay

Iyce

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Emphasis on budget

It’s definitely budget but the staff were so helpful and friendly
Stayed 1 night in Sep 2024

2/10 Terrible

Jiahong

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On check in I was told they had to transfer me toa different hotel down the road. They promised the standard would be the same but after check in, it became clear that it was of much worse condition (also with a much cheaper price tag on Expedia). I tried to contact them multiple times through different ways but never heard back.
Stayed 1 night in Jul 2024

8/10 Good

NINI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

fook keong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

james

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

MEICHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view.
Stayed 6 nights in Aug 2023

10/10 Excellent

Mohamed Amine

Stayed 4 nights in Aug 2023

10/10 Excellent

jiayi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service

Feedback

Small is too small and with no windows. Managed to top up but got a room with a very small window. Staff is friendly. Stayed before and had a better experience. A tad expensive
Stayed 1 night in May 2023

8/10 Good

Yury

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All rooms are very small - but Deluxe rooms are convenient enough. Please note only Deluxe rooms have the refrigerator - Standard room don't have it.
Stayed 22 nights in Jan 2023

6/10 Okay

Nomzamo

Business traveler
Liked: Staff & service
Stayed 15 nights in Sep 2022

10/10 Excellent

ACACIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Great and clean
Stayed 6 nights in Jan 2022

8/10 Good

RACHEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good location
Stayed 4 nights in Jan 2022

10/10 Excellent

Liheng

Stayed 1 night in Jan 2022

8/10 Good

Sharon

Stayed 1 night in Jan 2022

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Heng Guan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Ee Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Decent hotel. Clean and professional
Stayed 7 nights in Nov 2021

10/10 Excellent

luik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Stayed 1 night in Jun 2021

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021