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Grand Mercure Singapore Roxy

4.0 star property

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Photo gallery for Grand Mercure Singapore Roxy

Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Indoor wedding
Executive lounge
Garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
50 East Coast Road, Roxy Square, Singapore, 428769
  • Parkway Parade
    ‪7 min walk‬
  • East Coast Park
    ‪17 min walk‬
  • Singapore National Stadium
    ‪6 min drive‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪22 min drive‬

Room options

View all photos for Studio, 1 King Bed (Suite)

Room amenity

Studio, 1 King Bed (Suite)

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Poolside Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Poolside Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Room amenity

Executive Room, 2 Twin Beds

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Twin Beds

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Twin Beds

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Executive Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Ocean View

  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Mercure Singapore Roxy

4-star hotel in East Coast
This hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Grand Mercure Singapore Roxy offers 576 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Mercure Singapore Roxy features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 1076 square feet (100 square meters) include conference space. This eco-certified hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Grand Mercure Singapore Roxy has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Feast Asia - This restaurant serves breakfast, brunch, lunch, and dinner.
JiaWei Chinese Restaurant - This restaurant serves lunch and dinner. Open select days.
Roxy Divine - This café serves lunch and light fare. Open daily.
Breeze Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 24 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Breeze Bar
  • Feast Asia
  • JiaWei Chinese Restaurant
  • Roxy Divine

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 72.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately SGD 38 for adults and SGD 24 for children
  • Rollaway bed fee: SGD 72.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Grand Mercure Roxy
Grand Mercure Roxy Hotel
Grand Mercure Roxy Hotel Singapore
Grand Mercure Roxy Singapore
Hotel Mercure Roxy
Mercure Hotel Roxy
Mercure Roxy Hotel
Roxy Grand Mercure
Roxy Grand Mercure Hotel
Roxy Mercure
Grand Mercure Roxy Singapore Hotel Singapore
Grand Mercure Singapore Roxy
Grand Mercure Singapore Roxy Hotel
Grand Accor Roxy Hotel
Mercure Singapore

Grand Mercure Singapore Roxy Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1001 reviews
Rating 8 - Good. 361 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharifah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Getaway
Fast check in and out. Great service at the counter. Spacious room with enough amenities.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Estelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice stay in a beautiful room with sea view.
Stayed 7 nights in Aug 2024

10/10 Excellent

Kelly-Anne

Stayed 2 nights in Oct 2024

10/10 Excellent

Robyn

Very good service. From front desk housekeeping , cafe and doorman
Stayed 2 nights in Oct 2024

8/10 Good

BUNGO

Stayed 4 nights in Oct 2024

8/10 Good

YUAN CHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2024

6/10 Okay

nikhil

Stayed 2 nights in Sep 2024

10/10 Excellent

BO HONG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is good
Stayed 10 nights in Sep 2024

10/10 Excellent

HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Stayed 2 nights in Sep 2024

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We booked and stayed in a junior suite in late September. The room was very tired and in need of update, with carpet tiles, quite drab furnishings and colours. We had one hot shower during our two and half day stay and despite raising issue about no hot water and saying they would send someone to fix the issue, no hot water eventuated. The breakfast dining was like school camp but sharing it with 50 other schools. Very uncomfortable experience as it was crammed with guests wanting their free breakfast. We decided to go elsewhere and pay for breakfast on the 2nd day, as it was like a feeding frenzy. Obviously too many guests not enough space so that guests can enjoy their breakfast without being bumped, crowded in on or pressured by a line up at the coffee machine. Obviously, the hotel has forgotten about COVID and allowing some space between tables, as the tables were joined up in rows and you were basically shoulder to shoulder with other guests. We would not stay at the Grand Mecure Roxy again, as there is a lack of attention to detail, the hotel rooms need updating and the breakfast dining area is not a comfortable or relaxing place to eat breakfast. Having said this, the staff at the hotel were very friendly and helpful. It is a shame that they are let down by the hotel facilities.
Stayed 2 nights in Sep 2024

8/10 Good

shankar

Traveled with partner
Liked: Amenities
reception staff were very polite and helpful we will certainly go back
Stayed 6 nights in Sep 2024

10/10 Excellent

Volun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Amenities
Stayed 2 nights in Sep 2024

8/10 Good

Jakir

Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel. Nearer to airport. Shopping mall ditectly opposite.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 22 nights in Aug 2024

8/10 Good

Yong Wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to most of the places in Singapore
Stayed 1 night in Aug 2024

8/10 Good

Pomp

Liked: Cleanliness, staff & service
Cafe dining's kitchen is upstairs so service is a bit slow. Also, $24-28 for a hot sandwich in the lobby is a bit much.
Stayed 3 nights in Aug 2024

10/10 Excellent

Harpreet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this hotel, the location was superb, right opposite a metro station, opposite the hotel is a mall plaza where you can pick up essentials or have a late meal or do some shopping. Brilliant staff, housekeeping was very good. Hotel accommodated all my needs. Will definitely be staying here again.
Stayed 13 nights in Aug 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bug room. Air con worked well. Nice coffee shop. Convenient for Grab rides
Stayed 3 nights in Aug 2024

10/10 Excellent

kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk / lobby staff efficient and friendly ; cleaning staff also good .
Stayed 4 nights in Aug 2024

2/10 Terrible

Craig

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I do not understand how this property can have a high rating when I booked my stay it had a 8 rating although the staff are very friendly and helpful the property is old and not well maintained the room looked like a low budget hotel room with scuffs on the walls dirty carpets no water in the rooms a real low budget hotel again I cannot understand how this hotel holds 4 stars it's in very poor condition I would never stay there again
Stayed 2 nights in Aug 2024

6/10 Okay

Seng

Liked: Cleanliness
Disliked: Property conditions & facilities
Not clean, poor wifi connectivity, and NOISE.
Stayed 2 nights in Aug 2024