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Grand Mercure Singapore Roxy

4.0 star property

Choose dates to view prices

Photo gallery for Grand Mercure Singapore Roxy

Outdoor pool, pool umbrellas, sun loungers
Meeting facility
Exterior
Indoor wedding
Indoor wedding

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
50 East Coast Road, Roxy Square, Singapore, 428769
  • East Coast Park
    ‪10 min walk‬
  • Singapore National Stadium
    ‪4 min drive‬
  • Marina Bay Sands Casino
    ‪7 min drive‬
  • Singapore (SIN-Changi)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed (Suite)

Studio, 1 King Bed (Suite) | 1 bedroom, in-room safe, desk, blackout drapes

Studio, 1 King Bed (Suite)

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Poolside Room, 1 King Bed

Deluxe Poolside Room, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Poolside Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

1 bedroom, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(55 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(13 reviews)
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Mercure Singapore Roxy

4-star hotel in East Coast
This hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Grand Mercure Singapore Roxy offers 576 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Mercure Singapore Roxy features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 1076 square feet (100 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Grand Mercure Singapore Roxy has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Feast Asia - This restaurant serves breakfast, brunch, lunch, and dinner.
JiaWei Chinese Restaurant - This restaurant serves lunch and dinner. Open select days.
Roxy Divine - This café serves lunch and light fare. Open daily.
Breeze Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 24 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Breeze Bar
  • Feast Asia
  • JiaWei Chinese Restaurant
  • Roxy Divine

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 72.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately SGD 38 for adults and SGD 24 for children
  • Rollaway bed fee: SGD 72.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Grand Mercure Roxy
Grand Mercure Roxy Hotel
Grand Mercure Roxy Hotel Singapore
Grand Mercure Roxy Singapore
Hotel Mercure Roxy
Mercure Hotel Roxy
Mercure Roxy Hotel
Roxy Grand Mercure
Roxy Grand Mercure Hotel
Roxy Mercure
Grand Mercure Roxy Singapore Hotel Singapore
Grand Mercure Singapore Roxy
Grand Mercure Singapore Roxy Hotel
Grand Accor Roxy Hotel
Mercure Singapore

Grand Mercure Singapore Roxy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 517 out of 1007 reviews
Rating 8 - Good. 348 out of 1007 reviews
Rating 6 - Okay. 90 out of 1007 reviews
Rating 4 - Poor. 35 out of 1007 reviews
Rating 2 - Terrible. 17 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near MRT,, malls, restaurants.
Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Nassim

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bengt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in a great location

Stayed 3 nights in Mar 2025

10/10 Excellent

Jon

Stayed 2 nights in Apr 2025

10/10 Excellent

Paula, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff is outstanding. We felt welcomed and they took care of our needs even without our asking. A front desk concierge was outstanding.
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Mold

Fungus/mold in bathroom and poor vaacuum cleaning despite the cleaner working an unreasonable amount of daily hours. Friendly and helpful lobby staff. Good location for public transport and dining options nearby.
Stayed 11 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

robert

Stayed 2 nights in Mar 2025

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We all have a great time, staff are so helpful and breakfast wasgood and very close yo mrt
Stayed 3 nights in Mar 2025

8/10 Good

ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

WONSUK

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel Choice for Singapore

Excellent..spotlessly clean and smiling attentive staff. Location excellent close to both an MRT station and major bus stop plus an open market plus a shopping mall within steps of the front door.
Stayed 1 night in Feb 2025

2/10 Terrible

Leenah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would not recommend this hotel

Dirty bathroom with incomplete set of basic toiletries. Cutlery and ice bucket was dirty with dry food stains before use. I was very frustrated having to call them multiple times for these issues. Had a poor stay.
Stayed 1 night in Feb 2025

4/10 Poor

Leenah

Traveled with family
Disliked: Cleanliness

Could do much better

I was disappointed with my stay herr. Basic amenties to be provided by the hotel not provided. Some of the equipment were not cleaned at all. Food stains seen. Felt frustrated each time I had to bring up these issues to the hotel mangement. Could not rest and enjoy my vacation in peace.
Stayed 1 night in Feb 2025

10/10 Excellent

Gurpreet

Stayed 3 nights in Feb 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, nice rooms too

Nice rooms, great location. We will come back
Stayed 5 nights in Feb 2025

8/10 Good

Donald, South San Franc

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable, clean and convenient to Metro. Staff was helpful. A bit hectic in the lobby, the pool a nice. The real disappointment was the
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

24 Hr Layover

Upgraded to Executive room on arrival, very easy and affordable Breakfast in the morning was ok but felt it was designed more for the Asian pallet, but we did not starve !
Stayed 1 night in Feb 2025

2/10 Terrible

Danny

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
1-2 stars…. Motel 6 quality. Very old. Would not recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Ennis

Stayed 8 nights in Feb 2025

10/10 Excellent

Ennis

Stayed 1 night in Feb 2025

6/10 Okay

Timothy

Liked: Staff & service
Disliked: Property conditions & facilities
Meh
Stayed 2 nights in Feb 2025

6/10 Okay

Alistair

Liked: Staff & service
Easy access from the airport and close to transport links to the CBD.
Stayed 1 night in Feb 2025