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Grand Park City Hall

5.0 star property

Choose dates to view prices

Photo gallery for Grand Park City Hall

Outdoor pool, sun loungers
Executive lounge
Park Suite 1 King | In-room safe, desk, blackout drapes, soundproofing
Terrace/patio
Park Suite 1 King | Living area | 50-inch flat-screen TV with cable channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

Map
10 Coleman Street, Singapore, 179809
  • Raffles City
    ‪3 min walk‬
  • National Museum of Singapore
    ‪7 min walk‬
  • Clarke Quay Central
    ‪8 min walk‬
  • Singapore (SIN-Changi)
    ‪19 min drive‬

Room options

View all photos for Premier Double or Twin Room

In-room safe, desk, blackout drapes, soundproofing

Premier Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite 1 King + 1 Bunkbed

Family Suite 1 King + 1 Bunkbed | In-room safe, desk, blackout drapes, soundproofing

Family Suite 1 King + 1 Bunkbed

8.0 out of 10
Very good
(4 reviews)
  • 689 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Corner Studio Room 1 King

Corner Studio Room 1 King | In-room safe, desk, blackout drapes, soundproofing

Corner Studio Room 1 King

8.8 out of 10
Excellent
(3 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Quadruple Room, 1 Bedroom, City View

Premier Quadruple Room, 1 Bedroom, City View | In-room safe, desk, blackout drapes, soundproofing

Premier Quadruple Room, 1 Bedroom, City View

7.8 out of 10
Good
(7 reviews)
  • 344 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 King Sofa Bed

View all photos for Crystal Club Deluxe Room

Crystal Club Deluxe Room | In-room safe, desk, blackout drapes, soundproofing

Crystal Club Deluxe Room

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Double or Twin Room

8.6 out of 10
Excellent
(59 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, soundproofing

Junior Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Junior Suite 1 King

Garden Junior Suite 1 King | City view

Garden Junior Suite 1 King

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite 1 King

Park Suite 1 King | Living area | 50-inch flat-screen TV with cable channels, TV

Park Suite 1 King

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Oasis Junior Suite 1 King

Oasis Junior Suite 1 King | Terrace/patio

Oasis Junior Suite 1 King

  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, blackout drapes, soundproofing

Deluxe Triple Room

7.0 out of 10
Good
(6 reviews)
  • 279 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Coleman Suite 1 King

Coleman Suite 1 King | Terrace/patio

Coleman Suite 1 King

  • 1561 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Crystal Club Premier Room

Crystal Club Premier Room | In-room safe, desk, blackout drapes, soundproofing

Crystal Club Premier Room

8.0 out of 10
Very good
(2 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Triple Room 1 King +1 Sofa bed

Premier Triple Room 1 King +1 Sofa bed | In-room safe, desk, blackout drapes, soundproofing

Premier Triple Room 1 King +1 Sofa bed

8.6 out of 10
Excellent
(4 reviews)
  • 356 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Grand Park City Hall

5-star hotel in Downtown Singapore
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and concierge services are onsite.
Grand Park City Hall offers 343 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Grand Park City Hall features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Grand Park City Hall is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Grand Park City Hall has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers a separate buffet line with food procured from halal suppliers and menu items made without pork and lard (note: property's kitchen is not halal certified). A list of nearby halal restaurants is also available at the concierge desk.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 38 for adults and SGD 19 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prayer mats are available on request.

We should mention

A car is not required for transportation to and from this property

Property is also known as

City Hall Grand Park
City Park Grand
Grand City Hall
Grand City Park
Grand City Park Hall
Grand Park City
Grand Park City Hall
Grand Park City Hall Hotel
Grand Park City Hall Hotel Singapore
Grand Park City Hall Singapore
Grand Plaza Hotel Singapore
Grand Plaza Park Hotel Singapore
Grand Plaza Park Royal Singapore
Grand Plaza Singapore
Grand Park City Hall Hotel
Grand Park City Hall Singapore
Grand Park City Hall (SG Clean)
Grand Park City Hall Hotel Singapore

Grand Park City Hall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1006 reviews
Rating 8 - Good. 225 out of 1006 reviews
Rating 6 - Okay. 98 out of 1006 reviews
Rating 4 - Poor. 39 out of 1006 reviews
Rating 2 - Terrible. 24 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

YE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs at front desk are very friendly and helpful. Offered early check-in and upgrade. Room is spacious. This hotel is well located, close to everything I need.
Stayed 1 night in Apr 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, elegant and conveniently located.
Stayed 1 night in Apr 2025

8/10 Good

paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apparently we did not qualify for the benefit because we had happy hour so what’s the point of this benefit. It didn’t work. Why not? Nowhere did it say it was not in conjunction with offers. Surely that’s a breach of trade descriptions.
Stayed 5 nights in Apr 2025

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Hotel staff were great and did everything to accommodate any request (I make 3 seperate bookings). Cake for my birthday was a nice touch. Breakfast was good (not excellent but more than adequate): Was busy due to Easter
Stayed 1 night in Apr 2025

6/10 Okay

Hayden

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Aircon didn’t work properly, light switch wasn’t working
Stayed 2 nights in Apr 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service from all staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

Guoji

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab location and good stay in Singapore

Little problem is the small gym which can be really hot inside sometimes.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maykel

Stayed 2 nights in Apr 2025

6/10 Okay

Gretel

Liked: Cleanliness, staff & service
Average stay
Stayed 4 nights in Apr 2025

8/10 Good

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, warm & welcoming team. Would definitely recommend
Stayed 4 nights in Apr 2025

8/10 Good

James

Stayed 1 night in Apr 2025

10/10 Excellent

Alan Hian Moun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Luke

Stayed 4 nights in Apr 2025

8/10 Good

De Quan Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated that my request for a higher floor was accommodated—thank you for that. However, I had mentioned that the stay was to celebrate a birthday, and was a little disappointed that nothing was arranged, especially as a returning guest. Just sharing this feedback in hopes it can be considered for future visits.
Stayed 1 night in Apr 2025

8/10 Good

Ann Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a few niggly things that meant it didn’t meet the 5 star rating it advertises itself as. Non user friendly room light situation, We couldn’t use the shower products when we had a bath because they were locked in the cubicle, the check in desk was slow, the poolside bar was closed even though there was qr code option and the poolside shower room had run out of body wash. Breakfast was ok. Room was quiet, spacious with a comfy bed. Great location for buses and MRT and walkable to Raffles. Friendly staff.
Stayed 3 nights in Apr 2025

8/10 Good

colin

Traveled with partner, Traveled with family
Liked: Amenities
The breakfast was disappointing. Not a lot of choice for uk guests. Everything was geared towards Chinese guests.
Stayed 3 nights in Apr 2025

6/10 Okay

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel but cramped family room

Great location for exploring the malls and local area. Walkable to the Marina Sands and Gardens. The pool and gym were very welcome. We had a family room but with the double bed and two singles the room was quite cramped due to the extra beds. This left little room for suitcases and relaxing. We were only there for two nights so it wasn’t the end of the world.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate and our room on the 9th floor had everything we needed for the 7 days we stayed there. We opted for the Crystal Club - which was also on the 9th floor - and it was definitely worth the extra money. From the moment we arrived at the hotel to the moment we left we were impressed by the professional, helpful and friendly staff. A special shout out to Gladys and Kripa in the Crystal Club, who always greeted us with a smile and were always eager to ensure we had everything we needed. The position of the hotel was perfect as it was next to the MRT, which we used on a daily basis to get around Singapore. It was also in walking distance to many of the places we wanted to see. I couldn't fault this hotel and would certainly recommend.
Stayed 8 nights in Mar 2025

8/10 Good

HONG, IRVINE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient to everywhere, only complain is that the sink seems shared with other room, whenever other room shower or open tap, I can hear water draining clearly and kinda loud
Stayed 3 nights in Apr 2025

10/10 Excellent

Faye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short visit to Singapore

Stay was very good. Hotel is located centerally a shirt walk to city Hall MRT, across the road from Funan mall. Staff are very helpful and friendly we were celebrating our 15 years anniversary they greeted us with a cake and beautiful towel art on our bed. Got a late check out and they had a shower room facility amazing. The decore is elegant and modern. Definitely will stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Warwick

Stayed 2 nights in Apr 2025

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crystal Club lounge was definitely worthwhile with great breakfast, evening drinks with buffet food and afternoon tea. Staff and service were great. Rest of hotel is modern but facilities aren’t as extensive as other 5 star hotels.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent service
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025