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Holiday Inn Singapore Orchard City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn Singapore Orchard City Centre by IHG

Outdoor pool, open 6:00 AM to 11:00 PM, sun loungers
Exterior
Point of interest
Exterior
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
11 Cavenagh Road, Singapore, 229616
  • Orchard Road
    ‪6 min walk‬
  • Fort Canning Park
    ‪12 min walk‬
  • ION Orchard
    ‪15 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪28 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds, Business Lounge Access

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Business Lounge Access

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Business Lounge Access

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Singapore Orchard City Centre by IHG

4-star hotel in Orchard
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and 24-hour room service. Housekeeping is available on request.
Holiday Inn Singapore Orchard City Centre by IHG offers 324 accommodations with DVD players and minibars. A pillow menu is available. 37-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Singapore hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
In addition to a children's pool and an outdoor pool, Holiday Inn Singapore Orchard City Centre by IHG provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 11 meeting rooms. Event facilities measuring 11862 square feet (1102 square meters) include conference space. This family-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Holiday Inn Singapore Orchard City Centre by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:30 AM.
Holiday Inn Singapore Orchard City Centre by IHG has 2 restaurants serving breakfast, lunch, and dinner.
Tandoor - This restaurant specializes in Indian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: SGD 32.96 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Tandoor
  • Window on the Park

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 11,862 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 104.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 32.96 per person
  • Airport shuttle fee: SGD 86 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 104.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Holiday Inn Hotel Singapore Orchard City Centre
Holiday Inn Singapore Orchard City Centre
Singapore Orchard City Centre Holiday Inn
Holiday Inn Park View Singapore
Holiday Inn Singapore Orchard City Centre Hotel Singapore
Singapore Holiday Inn
Holiday Inn Singapore Orchard City Centre Hotel

Holiday Inn Singapore Orchard City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 515 out of 1007 reviews
Rating 8 - Good. 359 out of 1007 reviews
Rating 6 - Okay. 81 out of 1007 reviews
Rating 4 - Poor. 32 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya Rani

Stayed 7 nights in Oct 2024

8/10 Good

Gary

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good hotel approx 300m from Somerset metro station. Unfortunately we discovered some mouldy areas on the wall outside the bathroom but once staff were alerted they were very apologetic and the issue has been resolved. Staff very good, breakfast was also good and the pool area was excellent (plenty of shade, nice pool temperature and everything well maintained). Would stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ricardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and great service from everyone. Will be back !
Stayed 4 nights in Nov 2024

6/10 Okay

Zoran

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel is in relatively good place.Staff very nice! Breakfast was ok.Hotel is clean,only problem was smell of dampness,and room where we stayed,need to be refurbished.Overall was Ok!
Stayed 6 nights in Oct 2024

8/10 Good

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Sep 2024

8/10 Good

YEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jezer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 8 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orchard Road Location
Two day stop-over between Italy and Christchurch. The Holiday Inn is in a great location for shopping, transport and dining. Very attentive and efficient staff, nothing was a problem. Great pool and outdoor area on the eighth floor.
Stayed 2 nights in Oct 2024

8/10 Good

gergely

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to central Orchard road shops and attractions. Staff super attentive and fast. Breakfast area is a bit crowded so better come early if you can. Some of the carpets could use some updating.
Stayed 3 nights in Oct 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn
No complaints all good ,the breakfast area was crowded every morning.
Stayed 5 nights in Oct 2024

10/10 Excellent

Yiyu

Stayed 3 nights in Sep 2024

10/10 Excellent

Amigo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very upscale Holiday Inn. Everything was excellent. The breakfast had many different options. Room was clean and bed was comfortable. I really enjoyed my stay there checking in and out was a breeze.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ayaz

Stayed 3 nights in Oct 2024

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at this hotel. Was here last year as well and had a great experience.
Stayed 5 nights in Oct 2024

10/10 Excellent

Hui

Stayed 3 nights in Oct 2024

10/10 Excellent

Hae Young

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Derek

Stayed 4 nights in Oct 2024

10/10 Excellent

Alastair, Auckland

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally suited our family 4-night stay in SIN Clean, friendly staff and located for easy access to shopping, dining and SMRT transport systems. Would stay again. Breakfast can be a bit overcrowded at times !!
Stayed 4 nights in Oct 2024

8/10 Good

CHRISTOPHER

Stayed 2 nights in Oct 2024

6/10 Okay

Grant

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property if very central with a few train stations available. Service is great. Our family enjoyed it.
Stayed 5 nights in Sep 2024

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day layover
Had a Singapore layover for 3 days. Staff at the hotel were very friendly and accommodating. All requested made by us were dealt with quickly and efficiently. Rooms in my opinion are a little dated but are clean and very comfortable. In-house restaurants are excellent in particular the Tandoori restaurant on the basement floor. My kids loved the pool area located on the rooftop. It would be great if the pool area had a bar so that patrons could enjoy a drink whilst relaxing especially for the night time swims. We will definitely be staying here on our next Singapore visit. Well done Holiday Inn City Centre
Stayed 3 nights in Oct 2024

10/10 Excellent

Chee Twan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Kirsten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fantastic stay, central to what was needed. Friendly staff and very knowledgeable and helpful.
Stayed 6 nights in Sep 2024

8/10 Good

Daniel Steven

Liked: Cleanliness, staff & service
Friendly staff, good location close to public transport, great buffet breakfast, nice big swimming pool, room was cleaned daily,
Stayed 8 nights in Sep 2024