See all properties

Hotel Chancellor@Orchard

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Chancellor@Orchard

Outdoor pool
Lobby
Children's play area - outdoor
Exterior
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
28 Cavenagh Road, Singapore, 229635
  • Orchard Road
    ‪6 min walk‬
  • Bugis Street Shopping District
    ‪18 min walk‬
  • Mustafa Centre
    ‪4 min drive‬
  • Singapore (SIN-Changi)
    ‪27 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, soundproofing, free WiFi

Deluxe Triple Room

  • 193 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Premier Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Premier Double or Twin Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Double or Twin Room

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Outdoor pool

Hotel Grand Central

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
3.6 out of 5, Good, (673)
The price is $98
per night
$118 total
includes taxes & fees
Apr 29 - Apr 30
Hotel Grand Central

About this property

Hotel Chancellor@Orchard

3.5-star hotel in Orchard
An outdoor pool, a restaurant, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include a children's pool, concierge services, and dry cleaning.
Hotel Chancellor@Orchard offers 488 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Singapore hotel provides complimentary wireless Internet access. Housekeeping is offered daily and refrigerators can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Hotel Chancellor@Orchard features an outdoor pool and a children's pool. 4 meeting rooms are available. This Singapore hotel also offers a terrace, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge).

Hotel Chancellor@Orchard has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Bistro@Chancellor - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SGD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SGD 20 for adults and SGD 15 for children
  • A restaurant

Restaurants on site

  • Bistro@Chancellor

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 20 for adults and SGD 15 for children
  • Self parking fee: SGD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore

Hotel Chancellor@Orchard Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 92 out of 583 reviews
Rating 8 - Good. 231 out of 583 reviews
Rating 6 - Okay. 167 out of 583 reviews
Rating 4 - Poor. 61 out of 583 reviews
Rating 2 - Terrible. 32 out of 583 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Reuben

Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for short visit in Singapore Clean confortable beddings Excellent hospitality Near famous Orchard ave where we can walk in many fine dining restaurants, high end brand shopping…
Stayed 2 nights in Jan 2025

6/10 Okay

COONOOR

Stayed 1 night in Jan 2025

10/10 Excellent

Sam

Liked: Cleanliness, property conditions & facilities
Good location, some amenities could be better.
Stayed 3 nights in Dec 2024

10/10 Excellent

Khin Me Me

Liked: Cleanliness, staff & service, property conditions & facilities
Good I Like
Stayed 1 night in Dec 2024

6/10 Okay

MOHAMMAD REZA

Liked: Staff & service
Average hotel but good location
Stayed 9 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Murali

Liked: Cleanliness, staff & service
Very centrally located.
Stayed 7 nights in Nov 2024

10/10 Excellent

Mahmood

Traveled with family
Excellent and very helpful people work there , front desk Sunil and even the porter man Mr Sayed to each team member of this hotel are just beyond excellent.
Stayed 2 nights in Nov 2024

8/10 Good

Nikhil

Liked: Staff & service
Pleasant and comfortable and well located Courteous and efficient staff Only things is facilities are minimal , no fitness centre etc , considering the price But overall a nice stay and I would surely stay here again in future visits
Stayed 3 nights in Oct 2024

2/10 Terrible

Jecy

Stayed 1 night in Sep 2024

10/10 Excellent

chun wah

Stayed 4 nights in Sep 2024

8/10 Good

Allen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chancellor Orchard
Convenient Walkable to Shops & Stores. Was a bit on the inside though.
Stayed 3 nights in Aug 2024

8/10 Good

Thanthong

Liked: Cleanliness, staff & service, property conditions & facilities
Good place good area walking distance
Stayed 4 nights in Aug 2024

2/10 Terrible

Iain

Disliked: Cleanliness, property conditions & facilities
No toilet paper on arrival. Reception toilets were very dirty. Mattress was hard and very uncomfortable. Glad we never stayed any more nights. Would have asked for a refund. 😖
Stayed 1 night in Jul 2024

2/10 Terrible

Andy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is pretty old and some of its facilities doesn't seem to be maintained.
Stayed 2 nights in Jun 2024

6/10 Okay

Margaret

Liked: Cleanliness, property conditions & facilities
The property is nothing fancy. The room was ordinary. Only gave us 2 creamers and 2 tea bags in the room which is not enough for people like us who want hot drinks in the afternoon, evening and breakfast time. There is no nice lounge to relax in. No breakfast is provided.
Stayed 1 night in May 2024

8/10 Good

Sui Chee

Stayed 1 night in Apr 2024

8/10 Good

Elouise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2024

6/10 Okay

William

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Convenient to Orchard road Hotel in poor condition - needs renovation
Stayed 4 nights in Mar 2024

2/10 Terrible

Robyn

Disliked: Cleanliness, amenities, property conditions & facilities
We booked this room before leaving the airport When we arrived they said they had no booking even though we had the confirmation from wotif. The hotel would not check us in … after 2 hours they said they would check us in if we sign a piece of paper saying that if the confirmation didn’t go through we would pay x amount … $55 more then wotif. It was 11:30 at night by now and we had been flying 9 hours before so we agreed Management said for our inconvenience they would give us free breakfast .. thank you we said…The luggage trolly had our luggage on it in the foyer but the luggage guy would not take it to the room for us … he said we could take the Tilly with us but needed to bring it back down once we were done … we did not take it back down …. we went to our room and contacted Wotif … Wotif did all they could and finally rang the hotel and sorted it all out … it was 1am by this stage …. The hostel then rings our room and said yes we got your confirmation so now the complimentary breakfast was cancelled …..We couldn’t believe it ! The room was very tacky bed was hard tv didn’t work no complimentary water and you had to step up and over a large bath to get into the shower that had a nozzle you had to hold as it would not stay in the holder and there was mild in the shower. in the morning we found an envelope under the door saying that a complimentary breakfast was now available to us again …. We could not get out of this hotel quick enough ….
Stayed 1 night in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, room comfort
One Nights stay
After booking a nights stay at Hotel Chancellor i felt a bit aprihensive after reading some reviews. So here is my opinion. The hotel checking staff were lovley, friendly and helpful. Yes the hotel is a bit dated,, and she has a few battle scars for her age, but don't we all? 😁 The room was clean and comftable, Aircon worked excellent. The shower had GREAT preasure. Free Wifi works well. if you want a modern, renovated hotel, expect to pay more. Hotel Chancellor is all you need for the price you are paying.
Stayed 1 night in Dec 2023

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

8/10 Good

Renato

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is around shopping district
Stayed 1 night in Nov 2023

8/10 Good

PAUL

Liked: Cleanliness, staff & service, amenities
great location ....shops, restaurants and transport
Stayed 2 nights in Nov 2023