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JEN Singapore Tanglin by Shangri-La

4.0 star property
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Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property - evening/night
Check-in/check-out kiosk
Dining room
Executive lounge
Dining room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Spa
  • Pool
  • Bar
  • Room service
$159
includes taxes & fees
Sep 27 - Sep 28

Explore the area

View in a map
1A Cuscaden Road, Singapore, 249716
  • Singapore Botanic Gardens
    ‪10 min walk‬
  • ION Orchard
    ‪12 min walk‬
  • Orchard Road
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(61 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

8.2 out of 10
Very good
(45 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Club Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

8.8 out of 10
Excellent
(11 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

JEN Singapore Tanglin by Shangri-La

4-star hotel in Orchard
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.
In addition to a full-service spa, JEN Singapore Tanglin by Shangri-La features an outdoor pool and a hot tub. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a children's pool, a fitness center, and a sauna. Guests can use the health club at a partner property. Complimentary covered self parking is available on site.

JEN Singapore Tanglin by Shangri-La is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
J65 - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (43 inch wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 108 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a one night as en route back to the UK
Stayed 2 nights in Jun 2025

4/10 Poor

Dean

Disliked: Room comfort
Front desk unable to cater well for my 3 separate consecutive bookings as i had informed the front desk on 25 May. Keys needed to be reset a few times during stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Stayed 2 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linked to shopping mall but not that crowded
Stayed 1 night in May 2025

10/10 Excellent

VIVIAN TAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast. Lots of choices. Staff are very accommodating snd friendlg
Stayed 1 night in May 2025

4/10 Poor

cheng huat

Stayed 1 night in May 2025

2/10 Terrible

Geoff

Stayed 3 nights in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort

Bad bed mattress and pillow

My first 2 nights was terrible. The bed mattress was extremely bad, could not support the body weight although i am mere 70kg. Asked for contour pillow an a small sized flat one was provided.
Stayed 2 nights in May 2025

8/10 Good

Ridauddin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room use warm light, abit warm not cold
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TV with Screen Mirroring would be nice

Excellent reception and service. Was a little disappointed that the TV in the room did not allow screen mirroring.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

MARY

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy
Stayed 4 nights in Apr 2025

10/10 Excellent

Gregorio

Stayed 6 nights in Apr 2025

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are so nice. They gave me a surprise on my birthday! When I went back to my room at the end of the day, I found a birthday cake and card with their messages. It’s so sweet! Thank you:)
Stayed 4 nights in May 2025

10/10 Excellent

Laura, GROSSETO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice and modern property, we were delighted to be here after 2 weeks of islands hopping. Nice rooms, hotel well kept, great breakfast, swimming pool and gym. A bit far from the centre but there is the tube and the bus. Also the mall (attached to the hotel comes handy).
Stayed 2 nights in Apr 2025

10/10 Excellent

MURALI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 3 nights in Apr 2025

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was smaller than the hotel room I stayed in Narita, Japan. Overall, a good stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bindu

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and accommodating! Special mention to Kelvin, Yuan, Michael. We will be back again for sure
Stayed 4 nights in Apr 2025

10/10 Excellent

daniel

Stayed 5 nights in Apr 2025

6/10 Okay

paul

Stayed 3 nights in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

wayne

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff in all sections of the hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Hou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, walking distance to MRT line and a small but convenient connected shopping mall
Stayed 5 nights in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025