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JEN Singapore Tanglin by Shangri-La

4.0 star property

Choose dates to view prices

Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property - evening/night
Dining room
Outdoor pool, pool umbrellas, sun loungers
Check-in/check-out kiosk
Executive lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Pool
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
1A Cuscaden Road, Singapore, 249716
  • Singapore Botanic Gardens
    ‪9 min walk‬
  • ION Orchard
    ‪12 min walk‬
  • Orchard Road
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪32 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 269.1 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

JEN Singapore Tanglin by Shangri-La

Hotel in Orchard
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa at Traders Hotel has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.
In addition to a full-service spa, JEN Singapore Tanglin by Shangri-La features an outdoor pool and a hot tub. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a children's pool, a fitness center, and a sauna. Guests can use the health club at a partner property. Complimentary covered self parking is available on site.

JEN Singapore Tanglin by Shangri-La is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
J65 - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (43 inch wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 108 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1005 reviews
Rating 8 - Good. 290 out of 1005 reviews
Rating 6 - Okay. 79 out of 1005 reviews
Rating 4 - Poor. 38 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Joel

Traveled with family
Liked: Staff & service, property conditions & facilities
Good place to stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Qiutong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 6 nights in Dec 2024

10/10 Excellent

Elisia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Very accommodating and did some little touches for our wedding anniversary, which is really appreciated. Property is also clean and great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Arrival Experience at this Hotel!
We loved the service given to us by Daniella and her team when we checked in. Though we didn’t say much, she was able to anticipate we were there for celebratory reasons and provided an exceptional arrival experience which is definitely 10/10 on all fronts. Our disappointment was in the breakfast service. The staff were generally nice but the food refill rate was extremely slow especially the popular ones. It was much better in our previous stay.
Stayed 1 night in Dec 2024

8/10 Good

CINDY, Jakarta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good. a decent size. bed was okay. I mentioned my VIP tier in expedia but the guy checking me in said he could not see the tier on my booking, even after I showed him my print out. so no benefits there. we didn't mind too much, as he said the hotel was fully booked & thus no room upgrade available. we were given a room in the 17th floor. what annoyed me a bit was the reservation was clearly for 2 adults and 1 kid, but we were only given two towels. every single day of my stay, I had to request for one extra towel. how hard was it to make a note for room service to provide extra towels? they did give me extra towels every time I asked for it, but then room service would remove the towels and I had to ask again. location was excellent. right next to tang lin mall so easy to get food. but there wasn't much to see in that mall to be honest. the hotel was very close to the MRT, too. overall we enjoyed our stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joanne, Vail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before and came back again. Convenient location. Excellent service. Clean. Food is just OK but not a primary criteria.
Stayed 1 night in Dec 2024

6/10 Okay

Brian

Stayed 6 nights in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

LORETTA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful Very close to public transportation
Stayed 4 nights in Nov 2024

10/10 Excellent

April camile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

James, Alhambra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is too small for the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Bing Bing, Richmond Hill

Stayed 2 nights in Nov 2024

6/10 Okay

shermean

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Chee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Qirui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near Orchard road, will come back again
Stayed 5 nights in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. All the staff are very friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Deven, Rochester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this same hotel 5 years ago and it was so good and convenient that we decided to stay here again. Please keep up the good work…
Stayed 5 nights in Nov 2024

6/10 Okay

kong

Business traveler
Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Berty, North Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was pretty slow. In-room dinning site written the latest order time is 23.00 pm, but the guest service staff said it's for 24 hours. Order wake-up call at 4 am, and the phone rang at 5.04 am. The rest was good, and the concierge was good and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Sheen Christine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

S

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024