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JEN Singapore Tanglin by Shangri-La

4.0 star property

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Photo gallery for JEN Singapore Tanglin by Shangri-La

Hotel Jen offers a modern hotel experience with a swimming pool and hot tub.
Relax in a spacious room with a large bed, tufted headboard, and a comfortable chair by the window, offering a view of the outdoors.
Relax in a stylish lobby with plush seating, a statement sofa, and lush greenery.
Stylish corridors feature geometric patterned floors, elevator doors, and a spiral staircase.
Enjoy a stylish and functional space with a large dining table, comfortable bed, and modern desk area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar

Explore the area

Map
1A Cuscaden Road, Singapore, 249716
  • Singapore Botanic Gardens
    ‪10 min walk‬
  • ION Orchard
    ‪12 min walk‬
  • Orchard Road
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(59 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

8.2 out of 10
Very good
(45 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Relax by the rooftop pool with a stunning city view.

JEN Singapore Orchardgateway by Shangri-La

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1045)
$285 nightly
The price is $285 total
includes taxes & fees
JEN Singapore Orchardgateway by Shangri-La

About this property

JEN Singapore Tanglin by Shangri-La

4-star hotel in Orchard
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.
In addition to a full-service spa, JEN Singapore Tanglin by Shangri-La features an outdoor pool and a hot tub. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a children's pool, a fitness center, and a sauna. Guests can use the health club at a partner property. Complimentary covered self parking is available on site.

JEN Singapore Tanglin by Shangri-La is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
J65 - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (43 inch wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 108 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1002 reviews
Rating 8 - Good. 281 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

NEMAT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was our first family holiday in Singapore and our stay at JEN made it special for us. Staff are helpful and friendly. We are already planning to stay at JEN on our next Singaporean holiday 😊
Stayed 5 nights in Apr 2025

10/10 Excellent

Nella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Singapore

Overnight stay in transit to Europe. Comfortable and quiet. Taxi S $35 and approx 1/2 hour from airport. Lovely staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Gopal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel good dining options clean rooms and modern. Not close to shops and eating places.
Stayed 1 night in Apr 2025

6/10 Okay

Sheryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and the property was well situated. The food was good but we only ate breakfast each day we were there.
Stayed 5 nights in Apr 2025

8/10 Good

Lena

Traveled with family
Liked: Cleanliness, staff & service, amenities
I like the quiet surroundings but dislike the hotel doesn’t has the laundry service anymore , hooked because it said has self laundry service.
Stayed 5 nights in Mar 2025

10/10 Excellent

Min

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay. Extremely helpful and obliging staff. Thank you!
Stayed 7 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Wey Xiang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with amazing staff

We had a great experience staying here. The staff were friendly, check in was smooth, location of the hotel was great as it was just opposite an MRT station which is 1 stop away from Orchard. Rooms were clean and fully utilized with the gym and swimming pools available too. Our daughter ended up having a medical emergency during our trip and the front desk did their absolute best to assist us and make things easier during a stressful time. I would like to thank their front desk and their manager, James for all their help during our stay.
Stayed 4 nights in Jan 2025

6/10 Okay

Tuck Cheong

Liked: Cleanliness
The check in process was slow. First directed to kiosk check in but it didn’t work. Directed us to counter. Thinking they have sorted it out which they directed us to kiosk again. It didn’t work again. Finally another staff found our booking and sorted things out. Verbally given an upgrade ie to 3 beds but the extra bed didn’t matter to us but in fact reduced size of room for us to move around
Stayed 3 nights in Mar 2025

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Good Amenities Comfortable beds
Stayed 5 nights in Mar 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our holiday
Stayed 7 nights in Mar 2025

8/10 Good

Ismail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation

Wonderful hotel with Great Buffet in J65. All I are great except the room toilet has strong roaches smell despite spraying it with room fragrance spray. Otherwise a wonderful stay. Thank you, Jen Tanglin.
Stayed 1 night in Mar 2025

10/10 Excellent

Renier

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property
Stayed 2 nights in Feb 2025

8/10 Good

Edna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. The room is spotless and comfortable. Great location. Plus it is walking distance to malls. I can highly recommend this hotel👍
Stayed 5 nights in Mar 2025

6/10 Okay

Shalini

Traveled with family
Liked: Cleanliness, staff & service, amenities
Decent value for the price. Friendly staff. Not the grandeur that comes to mind for shangrila.
Stayed 1 night in Mar 2025

10/10 Excellent

Jacob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Ross, Elk Grove Village

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very close to MRT subway station. This was a very safe area, and there was a good mall adjacent to the property with eateries and cute shops. The breakfast at the hotel was excellent! Lots of variety and freshly made soups and omelettes every day. The staff was polite and helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
,
Stayed 6 nights in Mar 2025

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time in Singapore

this is a lovely hotel in a great area. The hotel staff was able to get us checked into a room when we showed up around 10:30 am. The room was clean and comfortable. The breakfast buffet had an immense selection of items. People of all nationalities were accommodated. The hotel also adjoined a mall which had all kinds of stores and restaurants. Staff also inquired if we wanted umbrellas as we were leaving to do some sightseeing and provided them to us. Great pool area and woman’s lounge.
Stayed 2 nights in Mar 2025

6/10 Okay

Ursell

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Lucille

Traveled with family
Liked: Cleanliness, staff & service, amenities
Close to shopping and dinning. Good exercise facility. Pool and spa.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sherrin

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Bonita Tak Yee

Liked: Cleanliness, staff & service, property conditions & facilities
The housekeeper was very nice and friendly and she did a great job during my stay.
Stayed 4 nights in Feb 2025