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Mercure ICON Singapore City Centre

4.0 star property

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February 2025
March 2025

Photo gallery for Mercure ICON Singapore City Centre

Classic Room, 2 Twin Beds | Desk, soundproofing, free WiFi
Desk, soundproofing, free WiFi
Exterior
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
8 Club Street, Singapore, 069472
  • Raffles Place
    ‪7 min walk‬
  • Boat Quay
    ‪8 min walk‬
  • Clarke Quay Central
    ‪11 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪25 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed, Balcony

Desk, soundproofing, free WiFi

Classic Room, 1 Queen Bed, Balcony

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Desk, soundproofing, free WiFi

Classic Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds | Desk, soundproofing, free WiFi

Deluxe Room, Multiple Beds

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 1 Twin Bed, Accessible

Desk, soundproofing, free WiFi

Classic Room, 1 Twin Bed, Accessible

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Queen Bed

Desk, soundproofing, free WiFi

Classic Room, 1 Queen Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony | Desk, soundproofing, free WiFi

Deluxe Room, Multiple Beds, Balcony

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | Desk, soundproofing, free WiFi

Privilege, Room, 1 Queen Bed

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 2 Twin Beds

Privilege, Room, 2 Twin Beds | Desk, soundproofing, free WiFi

Privilege, Room, 2 Twin Beds

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Desk, soundproofing, free WiFi

Deluxe Room, 2 Double Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Privilege, Room, 1 Queen Bed, Balcony

Privilege, Room, 1 Queen Bed, Balcony | Desk, soundproofing, free WiFi

Privilege, Room, 1 Queen Bed, Balcony

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Furama City Centre

Pool
Parking included
Free WiFi
Restaurant
3.7 out of 5, Good, (1018)
The price is $140
per night
$167 total
includes taxes & fees
Feb 17 - Feb 18
Furama City Centre

About this property

Mercure ICON Singapore City Centre

4-star Singapore hotel, connected to a rail/subway station in Downtown Singapore
2 restaurants, an outdoor pool, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Mercure ICON Singapore City Centre offers 989 accommodations with air conditioning. Televisions come with satellite channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Dining is available at one of the hotel's 2 restaurants. Wireless Internet access is complimentary. This Singapore hotel also offers an outdoor pool, a garden, and concierge services. Parking is available onsite for a surcharge.

Mercure ICON Singapore City Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Mercure ICON Singapore City Centre has 2 restaurants on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SGD 12 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 38.37 for adults and SGD 19.18 for children
  • 2 restaurants

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 38.37 for adults and SGD 19.18 for children
  • Self parking fee: SGD 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM

Property is also known as

ICON Hotel
Mercure Icon Singapore City
Mercure ICON Singapore City Centre Hotel
Mercure ICON Singapore City Centre Singapore
Mercure ICON Singapore City Centre Hotel Singapore

Mercure ICON Singapore City Centre Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 230 out of 529 reviews" "
Rating 8 - Good. 162 out of 529 reviews" "
Rating 6 - Okay. 84 out of 529 reviews" "
Rating 4 - Poor. 33 out of 529 reviews" "
Rating 2 - Terrible. 20 out of 529 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeong Yeop

Stayed 2 nights in Oct 2024

6/10 Okay

Rendell Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is amazing with hawker centers nearby like Lau Pa Sat and Maxwell Food Center. Train stations are near as well. Service is very hit or miss. Upon check in the first receptionist (male) did not offer any help in finding my “booking” number since all I had was my itinerary number. A second receptionist (female) ended up helping us and allowed us to check in 4 hours early. Rooms are small but that’s not an issue for me. What was an issue was that my room had severe electrical issues since it operates through a sensor to detect people. My room had a faulty sensor and we lost power multiple times and had to go down at 1am to request help. They eventually sent an electrician to bypass the sensor and that solved the issue. However it is still unacceptable to have such faulty electricity. All in all, the hotel did the job especially with how amazing the location is. What needs improvement is the service (some are nice and helpful while some are ignorant and useless) and electrical equipment for the room (sensor for electricity).
Stayed 3 nights in Oct 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service
Lack of a proper bar area and lack of a proper lounge area, was a real drawback. Entrance hall feels like a waiting room in a third-rate bus station: needs some large plants or something to make it feel more inviting. Pool goid, but no staff around to collect the scores of towels keft behind on seats by swimmers.TOWEL BIN NEEDED
Stayed 3 nights in Oct 2024

10/10 Excellent

Corazon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Michael, Papamoa beach

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy, great facilities and breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Antony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel in good location. Great outdoor pool. Clean but maybe daily housekeeping could do more than only change towels.
Stayed 1 night in Oct 2024

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in the ideal location and the property and we had a fabulous view from our balcony. The only negative is that our room was very small no no place to store anything.
Stayed 3 nights in Oct 2024

6/10 Okay

EDMUND

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We are petite couple but this hotel room is the smallest we have stay. Our cruise ship room is bigger than the hotel room. We have seen the reviews and we thought we were OK but not the case. There is no roll of toilet paper and we have to reach back/up to get the tissue dispenser - extremely inconvenient and had to twist our backs. The major problems are the temple bells and chanting. The bells rang 5am to 7am in the mornings with chanting. Extremely annoying and wake us up!! We requested a quiet room and we can hear people talking and walking from the hallway. There are no hair conditioner nor body lotion. For the good parts, the hotel is very new with high security. There are no floor buttons in the elevators and the key card can access to the assigned floor. The pool was nice. The lobby was very crowded. The hotel is easy access to the MRT.
Stayed 6 nights in Oct 2024

10/10 Excellent

Paz, Sunnyvale

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to the train station!
Stayed 4 nights in Oct 2024

6/10 Okay

Nhi

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I traveled with my parents and stayed here. The rooms were super tiny as expected. I rented my dad a mobility scooter so of course it won’t fit in the room. We were told we can leave a bell hop or charge in the lobby area since it won’t fit in the room. For some reason, every time we went down to the lobby the mobility scooter was gone. The manager then told us that we can’t leave it in the lobby so we took it to our floor and luckily there was an outlet down the hallway from our room. If you’re disabled or traveling with someone with a disability, do not stay here. Staff was mean and rude about having a mobility scooter. They were not accommodating at all!
Stayed 4 nights in Sep 2024

10/10 Excellent

Louann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in an excellent location
Brand new, modern clean and busy hotel in a really good location which was important for our stay. 5 min walk to the MRT. Room very small which was fine but as it was the start of a longer trip, we were constantly having to move around our luggage and laying luggage on the bed as very little room to move around.
Stayed 3 nights in Aug 2024

8/10 Good

Kaylee, Mission Bay

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Oct 2024

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado, cerca de dos estaciones Telok Ayer y Chinatown que te conecta muy bien con el resto de la ciudad incluyendo de downtown y el bayfront, aunque también la ciudad es para caminarsela toda. También cerca hay varios restaurantes, 7eleven, Lau Pau Sat (el icónico hawker). Las habitaciones son muy pequeñas (cómo las de Tokio) pero cómodas, con vistas preciosas, muy limpias. Nosotros no tuvimos problema con hacer el check up late y pagando un precio razonable. Lo recomiendo muchísimo!
Stayed 1 night in Oct 2024

10/10 Excellent

Varuni

Stayed 2 nights in Oct 2024

4/10 Poor

Cynthia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Ana

Traveled with family
Liked: Amenities
Disliked: Cleanliness
The bathroom in the room had a bad smell and we had trouble with the air conditioning but did not get our calls answer when it happened
Stayed 4 nights in Oct 2024

6/10 Okay

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but the rooms are very small. Also our air-conditioning was very average which is a must with all the glass and a room facing west
Stayed 1 night in Oct 2024

6/10 Okay

siranuch

Traveled with group
Disliked: Cleanliness, staff & service
They did not changed our bedsheets at all after asking multiple times/days. We stayed 3 nights. We informed both receptionist and housekeeper on the floor but they didn’t change our bed linens. Once they told us they would send someone in to do it in 10-15 mins but nothing happened. I gave up :( oh well
Stayed 3 nights in Oct 2024

10/10 Excellent

KA YU

Stayed 1 night in Oct 2024

10/10 Excellent

Antony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent. Room is a bit small but hotel is smart and modern. This is Singapore so if you're looking for a clean, modern place, this is great.
Stayed 7 nights in Oct 2024

8/10 Good

Bun

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, well run
Stayed 4 nights in Oct 2024

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024