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ibis Singapore On Bencoolen

4.0 star property

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1 bedroom, premium bedding, in-room safe, desk
Reception
Restaurant
Restaurant
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking included
  • Bar
  • Laundry

Explore the area

Map
170 Bencoolen Street, Singapore, 189657
  • Bugis Street Shopping District
    ‪1 min walk‬
  • Mustafa Centre
    ‪14 min walk‬
  • Orchard Road
    ‪2 min drive‬
  • Singapore (SIN-Changi)
    ‪20 min drive‬

Room options

View all photos for Superior Triple Room, 3 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Superior Triple Room, 3 Twin Beds

  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Queen Bed (With Extra Benefits)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed (With Extra Benefits)

8.0 out of 10
Very good
(4 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Twin Bed

Superior Room, 1 Twin Bed | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (With Extra Benefits)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (With Extra Benefits)

7.0 out of 10
Good
(2 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Family Room, Multiple Beds

7.4 out of 10
Good
(3 reviews)
  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Family Room, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

1 bedroom, premium bedding, in-room safe, desk

Triple Room

7.4 out of 10
Good
(9 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (With Extra Benefits)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds (With Extra Benefits)

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

ibis Singapore On Bencoolen

4-star hotel in Bencoolen
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, conference space, and free use of bicycles are onsite. Housekeeping is available on request.
Ibis Singapore On Bencoolen offers 534 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Televisions come with premium satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Ibis Singapore On Bencoolen features a fitness center and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Event facilities measuring 1119 square feet (104 square meters) include conference space. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Ibis Singapore On Bencoolen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Ibis Singapore On Bencoolen has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Indonesian, Japanese, Korean, Malay, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,119 square feet of conference space
  • 3 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 25 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Bencoolen Ibis
Ibis Bencoolen
Ibis Bencoolen Hotel
Ibis Bencoolen Hotel Singapore
Ibis Singapore
Ibis Singapore Bencoolen
Singapore Bencoolen
Singapore Bencoolen Ibis
Singapore Ibis
Singapore Ibis Bencoolen
Accor Singapore On Bencoolen
Ibis Singapore On Bencoolen Hotel Singapore
ibis Singapore Bencoolen Hotel
Accor Singapore On Bencoolen
ibis Singapore On Bencoolen Hotel
ibis Singapore On Bencoolen Singapore

ibis Singapore On Bencoolen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 471 out of 1012 reviews
Rating 8 - Good. 367 out of 1012 reviews
Rating 6 - Okay. 113 out of 1012 reviews
Rating 4 - Poor. 32 out of 1012 reviews
Rating 2 - Terrible. 29 out of 1012 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

AHAMED LEBBE

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Staff allowed an early checkin, which was nice of them. The return of the security deposit was delayed. Watch your credit closely if you choose to book with Ibis.
Stayed 1 night in Mar 2025

10/10 Excellent

Jasmin

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the stay, the staff were courteous and helpful, small but clean room, centrally & conveniently located.
Stayed 8 nights in Mar 2025

6/10 Okay

Wei Quan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Facilities are what you would expect of a 3 star hotel. Service was lukewarm at best, staff was busy chatting away at the reception during check in and didnt even realise a customer’s credit card was left on the counter. Queried about the parking during check in, and had to remind said staff of it when she conveniently forgot. Was also told that they’d issue 2 parking tickets per request and could request for more when required but was later denied additional parking tickets. With so many hotels in and around the area, i struggle to figure why’d ill return to this property.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Yunfan

Stayed 3 nights in Mar 2025

10/10 Excellent

Wan Ing

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

As per my aunt, lovely stay with her friends from UK. The location super convenient although the hawker center are closed for revamp nevertheless still a lot of nice foods at the surrounding.
Stayed 6 nights in Mar 2025

2/10 Terrible

Glenn

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The air conditioning is not working properly, leaving the room hotter than desired. I have informed the front desk two times about this problem but it was not fixed. The manager on duty Roger tried to explain it away in a convoluted way but it did not make basic sense.
Stayed 6 nights in Mar 2025

10/10 Excellent

FLORENCIO

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2025

8/10 Good

Young Hyun

Stayed 11 nights in Mar 2025

8/10 Good

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Lucy

Stayed 4 nights in Feb 2025

10/10 Excellent

Keisi, wellington

Stayed 2 nights in Feb 2025

10/10 Excellent

HAK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD LOCATION.
Stayed 4 nights in Feb 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice Hotel

My only complaint is that the pillows were way too thick and firm. Woke up with a pain in my neck that lasted the weekend. Maybe give us a choice and have 2 pillows thin and soft and 2 thick and hard? Thanks.
Stayed 2 nights in Feb 2025

10/10 Excellent

Natalya

Stayed 1 night in Feb 2025

10/10 Excellent

Dongchul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Ibis would stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to transit, Chinatown, Raffles City. Great staff. Spotless. My only complaint small rooms.
Stayed 2 nights in Feb 2025

8/10 Good

Hubie

Stayed 1 night in Feb 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for a few nights

Great location for city sightseeing. Very comfy bed. Helpful and friendly staff.
Stayed 3 nights in Feb 2025