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ibis Singapore On Bencoolen

4.0 star property

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Photo gallery for ibis Singapore On Bencoolen

Restaurant
Restaurant
Reception
1 bedroom, premium bedding, in-room safe, desk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking included
  • Bar
  • Laundry
  • 24/7 front desk
$138
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
170 Bencoolen Street, Singapore, 189657
  • Bugis Street Shopping District
    ‪1 min walk‬
  • Mustafa Centre
    ‪14 min walk‬
  • Orchard Road
    ‪2 min drive‬
  • Singapore (SIN-Changi)
    ‪20 min drive‬

Room options

View all photos for Superior Triple Room, 3 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Superior Triple Room, 3 Twin Beds

  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Twin Bed

Superior Room, 1 Twin Bed | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Family Room, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(10 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

ibis Singapore On Bencoolen

4-star hotel in Bencoolen
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, conference space, and free use of bicycles are onsite. Housekeeping is available on request.
Ibis Singapore On Bencoolen offers 534 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Televisions come with premium satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Ibis Singapore On Bencoolen features a fitness center and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Event facilities measuring 1119 square feet (104 square meters) include conference space. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Ibis Singapore On Bencoolen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Ibis Singapore On Bencoolen has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Indonesian, Japanese, Korean, Malay, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,119 square feet of conference space
  • 3 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 25 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Bencoolen Ibis
Ibis Bencoolen
Ibis Bencoolen Hotel
Ibis Bencoolen Hotel Singapore
Ibis Singapore
Ibis Singapore Bencoolen
Singapore Bencoolen
Singapore Bencoolen Ibis
Singapore Ibis
Singapore Ibis Bencoolen
Accor Singapore On Bencoolen
Ibis Singapore On Bencoolen Hotel Singapore
ibis Singapore Bencoolen Hotel
Accor Singapore On Bencoolen
ibis Singapore On Bencoolen Hotel
ibis Singapore On Bencoolen Singapore

ibis Singapore On Bencoolen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 1020 reviews
Rating 8 - Good. 372 out of 1020 reviews
Rating 6 - Okay. 112 out of 1020 reviews
Rating 4 - Poor. 31 out of 1020 reviews
Rating 2 - Terrible. 27 out of 1020 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anna Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Would stay here again
Stayed 3 nights in May 2025

8/10 Good

Kaoru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and near MRT.
Stayed 2 nights in May 2025

10/10 Excellent

Cathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

DIANA CHIEH XING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Abegail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location of hotel is great, walking distance from train stations. Staff are professional. Hotel was clean and bed comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

RHODEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Dung, Hatfield

Stayed 2 nights in Apr 2025

10/10 Excellent

RHODEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

RHODEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEVER FAILS TO AMAZE ME

I have been a regular payron IBIS on Bencoolen. Each stay is a pleasant experience. "There's beauty in simplicity"...that's how I would like to describe this hotel. Will always return as your guest whenever I am in Singapore.
Stayed 1 night in Apr 2025

6/10 Okay

Bindi

Liked: Cleanliness
Stayed 3 nights in Apr 2025

6/10 Okay

SIU MUI CHRISTINA

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Apr 2025

6/10 Okay

Irene, Spring Hill

Traveled with group
Disliked: Amenities, property conditions & facilities
Our room was extremely small. Entrance to the bathroom was absolutely ridiculous. In restaurant buffet was very limited and they didn’t bring out fresh stuff. Food was not fresh and mostly leftovers.
Stayed 5 nights in Apr 2025

8/10 Good

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay at this hotel! The room was small but quite adequate, with useful amenities included. Great location close to several buses/metro stops and in walking distance from several sights/neighborhoods. The breakfast buffet was extensive and very generous. Definitely good value for money in my opinion and would recommend. A couple things stood out: 1) a deposit is collected at check-in and charged to the credit card. I'm still waiting for that to be refunded and hope it won't be an issue. I believe it takes up to 30 days to get that back. Other hotels I've stayed out have done a credit card hold vs an actual charge, so keep that in mind. 2) The elevators are quite loud so if you are a light sleeper, request a room away from them. I found them quite annoying late at night/in the early morning, but eventually managed to tune them out.
Stayed 6 nights in Apr 2025

10/10 Excellent

SHENG LAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Parizad

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Fung Yee Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is good that it has half day early check in policy. Staff are helpful and polite I am assigned at high floor but the water coming from shower head is too weak for bathing.
Stayed 3 nights in Apr 2025

8/10 Good

Ka Ming Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Keng Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Carlos, Houston

Disliked: Staff & service, property conditions & facilities
If I could give this hotel -1 star, I would do it. Horrible experience. Tiny rooms, dirty, my wife woke up with her body covered by bites (insects), young men having parties in the room next to us made it impossible to sleep. just don’t go.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again close to everything.
Stayed 6 nights in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Room clean. Lifts are too slow.
Stayed 7 nights in Apr 2025

10/10 Excellent

tarek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun family trip to Singapore

The facility was very well located centrally to many restaurants and attractions. We love the hotel the breakfast had an amazing buffet. Definitely say again
Stayed 2 nights in Apr 2025

10/10 Excellent

Tulia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing 👏 hotel and location.. very recommended
Stayed 4 nights in Apr 2025