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Jayleen Clarke Quay Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Jayleen Clarke Quay Hotel

In-room safe, desk, laptop workspace, iron/ironing board
Standard Room (Queen) | Private kitchen | Fridge, coffee/tea maker
Concierge desk
Fridge, coffee/tea maker
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
25 New Bridge Road, Singapore, 059390
  • Clarke Quay Central
    ‪2 min walk‬
  • Fort Canning Park
    ‪4 min walk‬
  • Boat Quay
    ‪6 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪24 min drive‬

Room options

View all photos for Standard Room (Queen)

Standard Room (Queen) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room (Queen)

  • 129 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room (Queen)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room (Queen)

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room (3 pax)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room (3 pax)

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Quadruple Room

  • 180 sq ft
  • Sleeps 4
  • 4 Twin Bunk Beds

Similar properties

Lobby

Furama RiverFront

Pool
Kids pool
Parking included
Free WiFi
3.8 out of 5, Good, (1064)
The price is $121
per night
$145 total
includes taxes & fees
Feb 17 - Feb 18
Furama RiverFront

About this property

Jayleen Clarke Quay Hotel

3-star hotel in Downtown Singapore
A snack bar/deli, a coffee shop/cafe, and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Jayleen Clarke Quay Hotel offers 20 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Public areas are equipped with complimentary wired and wireless Internet access. This Singapore hotel also offers a terrace, a vending machine, and tour/ticket assistance.

Jayleen Clarke Quay Hotel has designated areas for smoking.

Languages

Chinese (Mandarin), English, Filipino, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is unable to accept any bookings from guests who are serving Stay Home Notice (SHN).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 40.0 per day
Cribs (infant beds) are available for SGD 23.53 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: SGD 23.53 per night
  • Rollaway bed fee: SGD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Jayleen Clarke Quay Hotel Singapore
Jayleen Clarke Quay Hotel
Jayleen Clarke Quay Singapore
Jayleen Clarke Quay
Jayleen Clarke Quay
Jayleen Clarke Quay Hotel Hotel
Jayleen Clarke Quay Hotel Singapore
Jayleen Clarke Quay Hotel (SG Clean)
Jayleen Clarke Quay Hotel Hotel Singapore

Jayleen Clarke Quay Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 45 out of 246 reviews" "
Rating 8 - Good. 88 out of 246 reviews" "
Rating 6 - Okay. 66 out of 246 reviews" "
Rating 4 - Poor. 32 out of 246 reviews" "
Rating 2 - Terrible. 15 out of 246 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and dumpy with good location
The property is old and dumpy. It's inexpensive and OK to sleep for one night. The location is good close to the river, and it has a nice roof top viewing area. But better to pay a little more and stay someplace else.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Small boutique hotel & practical stay
Property is quite run down despite the very kind service of reception staff to allow early check in and immediate attention to door lock issue and food stalls locations. There are several drawers to store items but need detailed cleaning of corners and wipe down of cabinet surfaces and bench seats. Many scuff marks on walls from wear & tear. Good tv channel selections and clear. Highly effective and rapid cool AC but grouting in bathroom wall and blinds need de- moulding. Good coolness in mini fridge but just a jug to hold drinking water and kettle for coffee and tea bags. Interesting 2x top loader washing machines and space to hang for drying in the open air on level 6 aided by the powerful warm air output from (the ventilation units?). Readily accessible by elevator and laundry powder available from reception. Bus stop to Chinatown shops and food places right outside hotel and Clarke Quay MRT is right across the other side via the overhead walk bridge and there’s a mall there for retail and fast food after crossing over.
Set of drawers
Seating next to drawers
Overhead bridge to mall
Mall across from hotel
Stayed 2 nights in Oct 2024

2/10 Terrible

Kevin

Room was in dire need of decoration. Grubby, dirty and run down. Family next door with baby crying 24 x 7 didn’t help although appreciate this is not the hotels fault. Room had AC but rest of hotel was like a sauna.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nicelyn

Liked: Amenities, property conditions & facilities
I enjoyed my 4 nights stay @ jayleen Hotel definitely recommended and will stay there againnin the future
Stayed 4 nights in Sep 2024

8/10 Good

Kartikeyan

Stayed 2 nights in Jun 2024

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a budget hotel. Can improve on quality of the beds, but for a short stay in Singapore it’s ok. Staff is very kind and helpful.
Stayed 2 nights in May 2024

4/10 Poor

Sherry

Disliked: Cleanliness, property conditions & facilities
the hotel needs a great renovation, bad smell like a mold.
Stayed 4 nights in Mar 2024

4/10 Poor

George

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
It is horrible to find and locate this property because the front door is being covered under the skywalk. You cannot find the sign of this hotel driving down the street. The hotel should consider placing a sign somewhere so that car passing through this area can locate the hotel. The hotel smell and the room is too tiny. We had an awful experience during our stay. The location is close to everything which is a plus.

6/10 Okay

Juan

Traveled with family and small children
Liked: Staff & service
Good location but the hotel in general is not in the best condition
Stayed 2 nights in Feb 2024

6/10 Okay

Chooi wei

Traveled with family
The blanket is so dirty with stain
Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly helpful. Gave some great travel recommendations. Amazing experience!
Stayed 3 nights in Nov 2023

4/10 Poor

BOBROVSKIY

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Khoo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this hotel is a good option for who want to have a short stay in Singapore.
Stayed 1 night in Sep 2023

8/10 Good

Quoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but pack all the amenities you need including a fridge, kettle, Wi-Fi, TV and bidet! It's close to Clarke Quay which has a great night life and opposite a MRT/bus station so you can get anywhere. Everything is close by too! I do mean EVERYTHING you would to visit in Singapore. In contrast, I'm staying in a more expensive Hotel 81 right now, and it doesn't have half the amenities!
Stayed 2 nights in Sep 2023

2/10 Terrible

PAWAN

Stayed 1 night in Aug 2023

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
2 star hotel, max
Old and outdated, ants everywhere, a/c unreliable, advertises laundry but couldn't use
Stayed 11 nights in Jul 2023

2/10 Terrible

Alan

Stayed 1 night in Jul 2023

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Give this one a miss unless there is nowhere to sleep in Singapore. Terrible. Place is run down and in poor state. Not easy to get to. double yellow line and even taxi cannot drop you in front of the hotel.
Stayed 3 nights in Jul 2023

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is not 5 star but good value of your money the stuff all nice. The hoteli perfect for what we need.
Stayed 1 night in May 2023

2/10 Terrible

steve

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We were shocked when we checked into this dirty, hotel with a broken air conditioner and spent an awful first night in the 30°C Singaporean heat. In the morning, we were woken up by the construction site next door to the hotel with drilling and hammering. It looked like our room hadn't been cleaned at all before our check-in; greyish, spotty sheets and towels, hair, dirt and dust everywhere. We complained about the issues to the managerbut received the same dirty room, even dirtier towels, greyish spotty sheets, no toilet paper, and found a rubbish bin on our bed! After a couple of days, we discovered that we had been bitten by bed bugs!!! My son was really scared to sleep there! Our holiday was completely ruined in this hotel. Staying for 9 nights, we didn't receive much room cleaning or changing of sheets, woken up every morning with the construction noise next door and bitten by bed bugs. The shower had mouldy and dirty tiles and didn't have any curtains. After a couple of minutes of showering, it was creating a pool of water that was spilling over onto the toilet next to it. Not to mention the foul smelling body wash they provided. The wallpaper was ripped off and dirty. The safe was broken and wasn't mounmounted to anything. The beds are old, the pillows and mattresses are really hard, uncomfortable and smell old. Curtains were like crumpled paper coming off the hooks. The windows have dust and dirt. The laundry was disgusting and dirty. Driyers not working.
Stayed 9 nights in Apr 2023

2/10 Terrible

PEACHY

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was dirty. there was sanitary pad wrap & trash on the counter when we first arrived. towels were stained. the bedsheets need to be bleached because they appeared dirty. overall, the room looked dated & dirty. pls remove this hotel from your SG Clean list because it’s not clean at all. even the hallways & elevator had trash on the floor. very frustrating & the construction noise was so bad that we had to leave earlier than planned.
Stayed 1 night in Mar 2023

6/10 Okay

Nathanael

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very basic and not very clean. Towels were stained, the floor was dirty and there was a cockroach running around the sink area. The chair and desk were dilapidated and old. The mattresses were as hard as rock.

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Finding this property was a haste. The address listed was a law firm. Then the facility was located but there was more than one address. Eventually this road weary traveler found the bastion but without context to other Singapore accommodations it is hard to tell if these digs were adequate or average. The location near the quay, bay with its many activities and events with the accompanying crowds did make this a respite from the busyness.

10/10 Excellent

David

Traveled with group
Liked: Staff & service
Thus is a budget hotel and expectations should be adjusted accordingly. The staff are very helpful and make check in early and helpful with transportation.
Stayed 1 night in Oct 2022

6/10 Okay

Zoltan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Location is pretty good, quality of the hotel is a bit rundown, walls were peeling, TV was broken (physical damage). Staff are nice and friendly.
Stayed 1 night in Oct 2022