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Mandai Rainforest Resort By Banyan Tree

5.0 star property

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Photo gallery for Mandai Rainforest Resort By Banyan Tree

1 bedroom, minibar, in-room safe, soundproofing
Property video
Exterior
Reception
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
60 Mandai Lake Road, Singapore, 729979
  • Night Safari
    ‪3 min walk‬
  • River Safari
    ‪5 min walk‬
  • Singapore Zoo
    ‪7 min walk‬
  • Singapore (SIN-Changi)
    ‪32 min drive‬

Room options

View all photos for Grand Tree House (Mandai)

1 bedroom, minibar, in-room safe, soundproofing

Grand Tree House (Mandai)

  • 678 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sanctuary)

Suite (Sanctuary) | 1 bedroom, minibar, in-room safe, soundproofing

Suite (Sanctuary)

  • 592 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Tree House (Mandai)

1 bedroom, minibar, in-room safe, soundproofing

Tree House (Mandai)

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (Sanctuary)

1 bedroom, minibar, in-room safe, soundproofing

Family Room (Sanctuary)

  • 474 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Suite (Rainforest)

Suite (Rainforest) | 1 bedroom, minibar, in-room safe, soundproofing

Suite (Rainforest)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Retreat)

1 bedroom, minibar, in-room safe, soundproofing

Family Room (Retreat)

  • 463 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Family Room (Rainforest)

Family Room (Rainforest) | 1 bedroom, minibar, in-room safe, soundproofing

Family Room (Rainforest)

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Sanctuary Double Double

Sanctuary Double Double | 1 bedroom, minibar, in-room safe, soundproofing

Sanctuary Double Double

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Sanctuary)

Room, 1 King Bed (Sanctuary) | 1 bedroom, minibar, in-room safe, soundproofing

Room, 1 King Bed (Sanctuary)

  • 388 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Rainforest)

Room, 1 King Bed (Rainforest) | 1 bedroom, minibar, in-room safe, soundproofing

Room, 1 King Bed (Rainforest)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Retreat)

Room, 1 King Bed (Retreat) | 1 bedroom, minibar, in-room safe, soundproofing

Room, 1 King Bed (Retreat)

  • 366 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Rainforest Double Double

Rainforest Double Double | 1 bedroom, minibar, in-room safe, soundproofing

Rainforest Double Double

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Retreat Double Double

Retreat Double Double | 1 bedroom, minibar, in-room safe, soundproofing

Retreat Double Double

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

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Exterior

The Fullerton Hotel Singapore

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1032)
$823 nightly
The price is $823 total
includes taxes & fees
The Fullerton Hotel Singapore

About this property

Mandai Rainforest Resort By Banyan Tree

5-star resort in Central Water Catchment
This smoke-free resort features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, massage/treatment rooms, and conference space. Change of towels is available on request.
Mandai Rainforest Resort By Banyan Tree offers 338 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, Thai massages, facials, and body wraps.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Mandai Rainforest Resort By Banyan Tree features an outdoor pool and a children's pool. Dining is available at one of the resort's 2 restaurants. A poolside bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 5005 square feet (465 square meters) include conference space. This luxury resort also offers a children's club, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Mandai Rainforest Resort By Banyan Tree is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Mandai Rainforest Resort By Banyan Tree has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SGD 62 per person
  • 2 restaurants
  • A poolside bar

Things to do

  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's club (surcharge)
  • Children's dinnerware
  • Children's games
  • Children's pool
  • High chair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Partially-open bathroom
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 150 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 62 per person
  • Rollaway bed fee: SGD 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Mandai Rainforest Resort By Banyan Tree Resort
Mandai Rainforest Resort By Banyan Tree Singapore
Mandai Rainforest Resort By Banyan Tree Resort Singapore

Mandai Rainforest Resort By Banyan Tree Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 22 out of 38 reviews
Rating 8 - Good. 9 out of 38 reviews
Rating 6 - Okay. 3 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 4 out of 38 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and well staffed hotel, rooms were well designed and clean. Pool area could have had more seating.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family with children. Easy access to zoo, night safari etc Plenty of food options
Stayed 2 nights in Jun 2025

10/10 Excellent

Nilanga

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

The riom and venue was excellent
Stayed 1 night in Apr 2025

8/10 Good

Kian Khoon

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
service is excellent and room is fantastic for a family. However, there are some issues which irked us. The shower area uses a blind which made the toilet smells mushy/ sewer like.
Stayed 2 nights in May 2025

10/10 Excellent

ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Hui Ling

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

8/10 Good

XUE LI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like the check in
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Was a little disappointed with the service, we informed the staff that we were there for our 36th anniversary but no special treatment was given and we had in room dining, we expected them to set up the table but it was done either.
Stayed 2 nights in Jun 2025

6/10 Okay

Fahmy

Traveled with family
Liked: Cleanliness, amenities
1. No specialty for higher range room category 2. Late check-in 3. U’ll have nice view room if u’re lucky 4. The air-con temperature just don’t suit Singapore Weather. Having it at min 22 degree is a terrible idea coz the fan is just not strong enough to cool the room down during super hot weather. 5. Shoutout to staff name Riyan for making my stay there better as he uphold 5 star customer service standards and trying his level best to turn an angry customer to one that might return there again 6. Love that the hotel is surrounded by nature with lovely view of the river 7. Complimentary birthday cake not delivered… well it’s called complimentary by the hotel so u can’t really expect it somehow. U can expect not to receive it tho so not to feel disappointed… I must say overall their view is love just don’t expect service so much (except from a certain no. Of stafd like Riyan), and for those who perspires alot this hotel will not gonna make u any ‘cooler’ when u need one
Stayed 1 night in Jun 2025

10/10 Excellent

Farid

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful property, one of a kind in the middle of the rain forest Service was a bit slow at time i.e. house keeping at the odd hours (late at night) maybe due to staffing issues? There was a lot of construction going on which did disturb us in the morning
Stayed 2 nights in Jun 2025

2/10 Terrible

Iris

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Choose this property if you do not require any services especially in terms of house keeping or in-room dining services. There is a lack of processes and communication between the front desk, telephone operator, house-keeping and in-room dining. What is worse is that the manager on duty offered to make up for our unpleasant experiences, which isn’t conveyed appropriately to the staff which ultimately resulted in house keeping barging into our room after knocking for 4-5 times, demanding that we check out since it is past check out timing. The level of service we got is not even comparable to 3-star developments. Please do better, Bayan Tree, be it resort or not.
Stayed 2 nights in Jun 2025

6/10 Okay

Jordan

Traveled with family
Liked: Room comfort
Stayed two nights with my wife and toddler but had an average stay. Woudn’t
Stayed 2 nights in Jun 2025

6/10 Okay

Paul

Stayed 2 nights in Jun 2025

8/10 Good

Hao Ming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confusing pre arrival check in and check in process, room delay during check in despite doing pre arrival check in.
Stayed 1 night in May 2025

10/10 Excellent

Pey Ren

Stayed 1 night in May 2025

8/10 Good

Viet Quoc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay with a fantastic staff. Highlight of the trip was the attentiveness of the staff both at the call centre and at the front desk. Made a call to the call centre to ask for a bucket of ice as the phone in the room wasn't working. Small issue to us, and the team quickly followed up with an email. Besides this and the lack of water station on level 3, the resort is definitely worth the trip. Will be back.
Stayed 1 night in May 2025

10/10 Excellent

Sapiesi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing. We stayed here for 5 days and the service was just phenomenal. We had fresh towels every day with the complimentary kits (dental kit, sewing kit, vanity kit which had hair tie amongst other things). The staff always greeted us with a good morning, afternoon or evening, depending on time of the day. The rainforest vibe it had definitely gave us a very nice, relaxing and peaceful getaway. I would stay here again if i can continue to afford it 😁
Stayed 5 nights in May 2025

10/10 Excellent

Neo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Qing Feng, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful. Walking distance to attractions were slightly longer than expected. Food prices are also high due to being around attractions. Can consider driving out for cheaper food options.
Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the toiletries provided. But there is no cafe in the resort
Stayed 2 nights in May 2025

10/10 Excellent

EeWee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Resort :)

I enjoyed my 2 Nights Staycation at Rainforest Resort. An Awesome Short Break from work in SG. Resort Staff was very friendly, helpful & approachable. Service was Great. Room was new & very clean. Sanctuary View from my room was serene. Rooftop View of Tree Houses & River was Breathtaking! Enjoyed the buffet at Planter Shed during breakfast & dinner. Good restaurant for birthday celebration. Visited Zoo, River Wonders & Bird Paradise. All 5 Attractions very nearby. Thank You Banyan Tree. Very Proud of this unique resort in SG. I shall be back :)
Stayed 2 nights in May 2025

8/10 Good

Jenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ambience and it was truly an experience close to nature. Room was big with 36sqm. We enjoyed the reservoir view very much. Besides shampoo, shower gels and hand liquid soup. Resort also provides full set of toiletries, eg brush, comb, sewing kit, nail file, bath glove, vanity set, dental kit, shaving kit, sanitary bag, tooth paste/brush,sewing cap, mouth wash etc. Coffee and Tea Making Facilities is available in the room as well. Buffet breakfast is good and has wide varieties including western and eastern food. In room dining was slow and it took more than half hour to arrive. Nearby dining outlets were not available yet. Hopefully we will have more food options when food outlets open later in the year. Looking for medication but found it was only available in Cheers store at Mandai Wildlife West which is quite a distance away.
Stayed 1 night in May 2025

2/10 Terrible

Lady

Stayed 2 nights in May 2025

10/10 Excellent

Ke Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Had a wonderful stay. Room is huge and well laid out. Pristine and comfortable.
Stayed 1 night in May 2025

2/10 Terrible

Emily

Stayed 1 night in Apr 2025