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Mandai Rainforest Resort By Banyan Tree

5.0 star property

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Photo gallery for Mandai Rainforest Resort By Banyan Tree

1 bedroom, minibar, in-room safe, soundproofing
Restaurant
Sports facility
Ballroom
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Spa
  • Bar
  • Housekeeping
$396
includes taxes & fees
Sep 16 - Sep 17

Explore the area

View in a map
60 Mandai Lake Road, Singapore, 729979
  • Night Safari
    ‪3 min walk‬
  • Singapore Zoo
    ‪5 min walk‬
  • River Safari
    ‪5 min walk‬
  • Singapore (SIN-Changi)
    ‪32 min drive‬

Room options

View all photos for Mandai Sanctuary Treehouse

1 bedroom, minibar, in-room safe, soundproofing

Mandai Sanctuary Treehouse

  • 678 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sanctuary)

Suite (Sanctuary) | 1 bedroom, minibar, in-room safe, soundproofing

Suite (Sanctuary)

  • 592 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Mandai Rainforest Treehouse

1 bedroom, minibar, in-room safe, soundproofing

Mandai Rainforest Treehouse

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (Sanctuary)

1 bedroom, minibar, in-room safe, soundproofing

Family Room (Sanctuary)

  • 474 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Suite (Rainforest)

Suite (Rainforest) | 1 bedroom, minibar, in-room safe, soundproofing

Suite (Rainforest)

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Retreat)

1 bedroom, minibar, in-room safe, soundproofing

Family Room (Retreat)

  • 463 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Family Room (Rainforest)

Family Room (Rainforest) | 1 bedroom, minibar, in-room safe, soundproofing

Family Room (Rainforest)

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Sanctuary Double Double

Sanctuary Double Double | 1 bedroom, minibar, in-room safe, soundproofing

Sanctuary Double Double

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Sanctuary)

Room, 1 King Bed (Sanctuary) | 1 bedroom, minibar, in-room safe, soundproofing

Room, 1 King Bed (Sanctuary)

  • 388 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Rainforest)

Room, 1 King Bed (Rainforest) | 1 bedroom, minibar, in-room safe, soundproofing

Room, 1 King Bed (Rainforest)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Retreat)

Room, 1 King Bed (Retreat) | 1 bedroom, minibar, in-room safe, soundproofing

Room, 1 King Bed (Retreat)

  • 366 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Rainforest Double Double

Rainforest Double Double | 1 bedroom, minibar, in-room safe, soundproofing

Rainforest Double Double

8.0 out of 10
Very good
(2 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Retreat Double Double

Retreat Double Double | 1 bedroom, minibar, in-room safe, soundproofing

Retreat Double Double

10.0 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

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About this property

Mandai Rainforest Resort By Banyan Tree

5-star resort in Central Water Catchment
This smoke-free resort features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, massage/treatment rooms, and conference space. Change of towels is available on request.
Mandai Rainforest Resort By Banyan Tree offers 338 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes, slippers, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, Thai massages, facials, and body wraps.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Mandai Rainforest Resort By Banyan Tree features an outdoor pool and a children's pool. Dining is available at one of the resort's 2 restaurants. A poolside bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 5005 square feet (465 square meters) include conference space. This luxury resort also offers a children's club, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Mandai Rainforest Resort By Banyan Tree is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Mandai Rainforest Resort By Banyan Tree has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SGD 62 per person
  • 2 restaurants
  • A poolside bar

Things to do

  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 150 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 62 per person
  • Rollaway bed fee: SGD 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Mandai Rainforest Resort By Banyan Tree Resort
Mandai Rainforest Resort By Banyan Tree Singapore
Mandai Rainforest Resort By Banyan Tree Resort Singapore

Mandai Rainforest Resort By Banyan Tree Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 85 reviews
Rating 8 - Good. 19 out of 85 reviews
Rating 6 - Okay. 9 out of 85 reviews
Rating 4 - Poor. 0 out of 85 reviews
Rating 2 - Terrible. 5 out of 85 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Jordan

Traveled with family
Liked: Room comfort
Stayed two nights with my wife and toddler but had an average stay. Woudn’t
Stayed 2 nights in Jun 2025

6/10 Okay

Paul

Stayed 2 nights in Jun 2025

8/10 Good

Hao Ming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confusing pre arrival check in and check in process, room delay during check in despite doing pre arrival check in.
Stayed 1 night in May 2025

10/10 Excellent

Pey Ren

Stayed 1 night in May 2025

8/10 Good

Viet Quoc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay with a fantastic staff. Highlight of the trip was the attentiveness of the staff both at the call centre and at the front desk. Made a call to the call centre to ask for a bucket of ice as the phone in the room wasn't working. Small issue to us, and the team quickly followed up with an email. Besides this and the lack of water station on level 3, the resort is definitely worth the trip. Will be back.
Stayed 1 night in May 2025

10/10 Excellent

Sapiesi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing. We stayed here for 5 days and the service was just phenomenal. We had fresh towels every day with the complimentary kits (dental kit, sewing kit, vanity kit which had hair tie amongst other things). The staff always greeted us with a good morning, afternoon or evening, depending on time of the day. The rainforest vibe it had definitely gave us a very nice, relaxing and peaceful getaway. I would stay here again if i can continue to afford it 😁
Stayed 5 nights in May 2025

10/10 Excellent

Neo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Qing Feng, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful. Walking distance to attractions were slightly longer than expected. Food prices are also high due to being around attractions. Can consider driving out for cheaper food options.
Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the toiletries provided. But there is no cafe in the resort
Stayed 2 nights in May 2025

10/10 Excellent

EeWee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Resort :)

I enjoyed my 2 Nights Staycation at Rainforest Resort. An Awesome Short Break from work in SG. Resort Staff was very friendly, helpful & approachable. Service was Great. Room was new & very clean. Sanctuary View from my room was serene. Rooftop View of Tree Houses & River was Breathtaking! Enjoyed the buffet at Planter Shed during breakfast & dinner. Good restaurant for birthday celebration. Visited Zoo, River Wonders & Bird Paradise. All 5 Attractions very nearby. Thank You Banyan Tree. Very Proud of this unique resort in SG. I shall be back :)
Stayed 2 nights in May 2025

8/10 Good

Jenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ambience and it was truly an experience close to nature. Room was big with 36sqm. We enjoyed the reservoir view very much. Besides shampoo, shower gels and hand liquid soup. Resort also provides full set of toiletries, eg brush, comb, sewing kit, nail file, bath glove, vanity set, dental kit, shaving kit, sanitary bag, tooth paste/brush,sewing cap, mouth wash etc. Coffee and Tea Making Facilities is available in the room as well. Buffet breakfast is good and has wide varieties including western and eastern food. In room dining was slow and it took more than half hour to arrive. Nearby dining outlets were not available yet. Hopefully we will have more food options when food outlets open later in the year. Looking for medication but found it was only available in Cheers store at Mandai Wildlife West which is quite a distance away.
Stayed 1 night in May 2025

2/10 Terrible

Lady

Stayed 2 nights in May 2025

10/10 Excellent

Ke Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Had a wonderful stay. Room is huge and well laid out. Pristine and comfortable.
Stayed 1 night in May 2025

2/10 Terrible

Emily

Stayed 1 night in Apr 2025

10/10 Excellent

Ting Shan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the peaceful and green vibes.
Stayed 1 night in Apr 2025

8/10 Good

Belle

Stayed 1 night in Apr 2025

10/10 Excellent

Hao Ming

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique setting among the wildlife parks (nearer to the Zoo and Night Safari), still very new and can feel the team is still getting into the groove of things, minor hiccups here and there but no major issues. Overall an enjoyable experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stargazing

Came to have an opportunity to observe the lyrid meteor shower in comfort. Really lovely resort, still in the process of fine tuning as this is during the soft launch period. Room comfortable with decent amenities. Breakfast is sumptuous and the staff try hard to accommodate all ( it was quite full when I stayed. Pool was lovely but quite small for the size of the hotel.
Stayed 1 night in Apr 2025

8/10 Good

Woon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay and as rated. The only hiccups were the auto water dispenser in the room which was difficult to use in one of the rooms that we booked and the delayed check in. We booked three rooms, and only one was ready when we checked in. The wait wasn’t long for the other two but it was inconvenient to collect keys again as we had parents whose were on wheelchairs.
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing place loved it

amazing place, great staff and made to feel very welcome
Stayed 2 nights in Apr 2025

10/10 Excellent

TAESUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ningna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常棒的体验！

非常好的体验，在入住时给了欢迎饮料和冰毛巾，很贴心。我小孩生日提前告诉了酒店，他们赠送了蛋糕。很好的入住体验，环境也好！
Stayed 1 night in May 2025

10/10 Excellent

YOUNG JUN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
조용해서 가족여행하기 좋은호텔입니다
Stayed 4 nights in Apr 2025

10/10 Excellent

henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommended hotel

new hotel, love the pool and the room. staff are very friendly
Stayed 1 night in Apr 2025

2/10 Terrible

MAN SIN

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

未能正常運作的酒店

酒店根本未準備好營業， 原定3pm check in, 到5pm才有房。 lobby大批未能check in的客人。進房後上一個客人的濕毛巾同垃圾仍然於房中，床沒有收拾好。打電話到front desk永遠沒有人前來幫助。最後我8:30pm才入住正常房間。 酒店餐廳亦未完全準備好， 晚餐食物很一般。 We had a terrible experience at this place. Check-in time was supposed to be 3 PM, but when we arrived at 4 PM, we saw a large group of guests waiting around, many of them complaining about the delay. We didn’t get our room keys until 5 PM. When we finally entered our room, we were shocked. The bedsheets were messy and crumpled, slippers from previous guests were randomly placed on towels by the bed, and the touchscreen air-conditioning control panel didn’t work. Then I checked the fridge—there were already opened drinks inside! I called housekeeping twice, but no one showed up. At 6:30 PM, things got even worse. I went to the bathroom and found used toilet paper still in the toilet bowl, a dirty towel with horrible stains, and another wet towel hanging there. Even the trash bin was full of waste from previous guests! At this point, it was clear that the room hadn’t even been cleaned before we checked in. Frustrated, we went to the reception to speak with the Duty Manager, Shamina. While we were complaining, another couple came up to her, questioning if this was really a Banyan Tree resort. Everywhere we looked, guests were angry and complaining, but I honestly think our case was one of the worst.
Stayed 1 night in Apr 2025